Position Description

Region training coordinator

Training directorate

Position: / Region Training Coordinator
Business area: / Training
Location: / Various (Region 1, Region 2, Region 3, Region 4, Region 5)
Reports to: / Manager Region Training
Version date: / 26 June 2017 (final)

Organisation context

Fire and Emergency New Zealand is a Crown Entity established on 1 July 2017 under the Fire and Emergency Services Act 2017. The role of our new organisation is to reduce unwanted fires, respond to structural and vegetation fires and other emergencies including motor vehicle crashes, medical emergencies, hazardous substance related incidents, natural disasters and support increased community resilience.

Our new, unified organisation will provide a fire and emergency service that delivers for communities, and the firefighters who serve them, now and in the future.

Position context and purpose

Training is responsible for working with the business to build and maintain organisational capabilities (operational and non-operational), through our people, using the wide range of contemporary learning, development and training tools, techniques and practices available to us. We develop and deliver solutions that meet the business’s needs and ensure that we balance these needs against the requirement to maintain the highest possible standards in training and education.

The Region Training Coordinator is responsible for ensuring that the training needs of the Region are built into national, regional, district and area training plans, and that these needs are met in accordance with the expectations of regional leadership.

Scope of job

Financial delegations: / tbc
Staff responsibility: / tbc

Key accountabilities & deliverables

The job holder is responsible for delivering results in the following areas:

·  The regional coordination of training to meet region and national training needs

·  Managing direct-report region based trainers, their development and performance, and liaising with casual and contract trainers and others, to support regional and district effective delivery of training plans.

·  Preparing regional and district annual training plans consistent with organisation directions, in collaboration with key regional, district, area and national personnel,

·  Being the conduit between Regions/Districts/Areas and Training to ensure quality and timely service delivery of identified training requirements and expert training advice and support

·  Maintaining excellent working relationships and effective, regular communication with Manager Region Training, Region Management teams, Principal Rural Fire Officers, Area Managers and Brigades/Fire Forces and other stakeholders

·  Driving a high "service ethos"; responding efficiently to customer needs and ensuring this approach for within regions, areas and Brigades and Fire Forces

·  Ensuring training property, fleet, equipment is managed and Capex requirements are provided to support region training needs

·  Monitoring course feedback, ensuring training meets adult learning practices and learners needs, and implementing improvements where needed

·  Analysing training performance across the region, and ensuring that actions are taken to enhance performance in relation to delivery, outcomes, and training service

·  Reporting regularly to Manager Region Training and Region management team

·  Developing, monitoring and controlling BAU and training delivery budgets to meet region training needs, consistent with Fire and Emergency NZ national budget planning

·  Contributing to the planning, delivery, quality improvement and performance of training

·  Undertaking other duties consistent with the position as may be directed from time to time by the Manager Region Training

Safety, Health & Wellbeing

Employees are responsible for:

·  Understanding, and leading by expectation and example, your duty of care for safety, health and wellbeing in relation to Fire and Emergency New Zealand personnel, workplaces and work activities under your influence and control

·  Managing to specific requirements of leaders as set out in the Safety, Health & Wellbeing Policy for Fire and Emergency New Zealand.

Key relationships

Internal / External
·  Manager Region Training and Region Training Coordinators
·  Trainers and Training personnel, regionally and nationally
·  Region Management Team, District / Area Managers, PRFO, VSO’s
·  Region Planning and Performance Manager, Region Business Analyst
·  Career and volunteer personnel, Volunteer Rural fire forces and brigades
·  Fire Force Controllers, Chief Fire Officers, Brigade Training Officers / ·  Training providers
·  Other emergency agencies, e.g. DOC, Defence, Local government

Qualifications, attributes and experience

Suitable candidates will possess the following skills/attributes:

Essential

·  Proven experience in adult education and learning

·  Experience in training, training planning, monitoring and management

·  Proven experience in managing finances, staffing and resources

·  Adult Education tertiary or professional qualification, or is committed to gaining, a relevant

tertiary/professional qualification

·  Ability to work autonomously and to operate within a national team while providing a responsive training service to the region

·  Clear and open communications and reporting

·  Ability to develop collaborative relationships

·  Ability to drive a strong "Customer Service Ethos"

·  Ability to see the 'big picture' and how relationships and processes fit within it

·  Willing and able to travel, when required

·  Valid driver’s licence

Desirable

·  Demonstrable experience managing and leading staff

·  Emergency management knowledge