PCD for Office/Support & Technical

POSITION CONTENT DOCUMENT -

OFFICE/SUPPORT AND TECHNICAL

Northeastern University

Human Resources Management

Position Title Dept./College Date Prepared

Name of Incumbent Number of years in position

Supervisor's Title Supervisor's Name

Approved by ______

IncumbentSupervisor Dean/Director

Prepared by ______

1.POSITION SUMMARY/QUALIFICATIONS

Briefly state the primary purpose or role of your position

In your opinion, indicate the minimum qualifications (i.e. education, training, experience) required to successfully perform the job.

2.WORKING RELATIONSHIPS

List the titles of individuals, departments and organizations with which you have the most frequent contact. This should include contacts both inside and outside the University. Briefly describe the nature of these contacts.

MOST FREQUENT CONTACTSNATURE OR PURPOSE

Within the University

Outside the University

3.MAJOR RESPONSIBILITY AREAS*

In the spaces below, beginning with the most important, list a series of brief statements describing what you do (Major Duties & Responsibility Areas), how much time you devote to it (Percent of Total Job), how often you do it (Frequency), examples of specific actions you take in carrying out those duties and responsibilities (Supporting Actions and Examples) and indicators of how one’s success could be measured in these areas (Ways to Measure Accomplishments).

*Should include all duties which require 5% or more of your time.

Major Duties and Responsibilities / % of Total / Frequency D= Daily W= Weekly M= Monthly / Supporting Actions and Examples / Ways to measure Accomplishments

4)SPECIAL RESPONSIBILITIES

YES / NO
a. / Do you monitor department expenditures and/or reconcile with budgeted figures?
b. / Do you handle confidential materials pertaining to sensitive personnel or business issues?
c. / Do you operate any machines or equipment?
d. / Do you work in an environment other than an office?
e. / Do you contact outside vendors to order office supplies?

FOR ANY OF THE ABOVE WHICH YOU ANSWER YES, PLEASE EXPLAIN AND GIVE EXAMPLES.

5)PROBLEMS AND CHALLENGES

Describe the most difficult types of problems or the major challenges you face in performing your job and how you address them.

6)DECISION MAKING AUTHORITY

Decisions Made IndependentlyRecommendations Made

7)REVIEW OF WORK

a.What happens to your finished work? Who receives it? In what form?

b.Do you submit any work in progress for review and approval? To whom?

8)RESPONSIBILITY FOR THE WORK OF OTHERS

List the titles and grades of positions who receive assignments from you. Explain your role (e.g., assigning work, checking work, training, hire/terminate, solving problems).

Position and GradeNature of Your Role

9)IMPACT OF ERRORS

List the type of errors that could be made on this job. Describe the impact of these errors.

10)WORKING CONDITIONS/PHYSICAL DEMAND

List any unusual conditions in your working environment (e.g., unusual laboratory conditions, heavy lifting, exposure to outside elements, use of machinery). Explain how these conditions impact your job.

11)OTHER INFORMATION

Please add any other information you think would be helpful to someone trying to understand your position.