MSOM 3901: Operations Management (Honors)
TEMPLE UNIVERSITY
MSOM 3901: Operations Management (Honors)
Spring 2016
Instructor: Dr. Edward C. Rosenthal
Alter Hall, room 526
(215) 204-8177
Section: CRN: 6431, section 001. Tuesdays and Thursdays 11:00 AM – 12:20 PM.
Tuesdays and Thursdays in SP 26 (lab).
Text:Operations Management by Jay Heizer and Barry Render (“customized” 11th
ed. for Temple University), Prentice Hall, 2014.
About the textbook: You can purchase the book for $136 new from the T.U.
Bookstore (hopefully withoutthe “myomlab” access code). You can also
purchase an “e-book” directly from Prentice Hall, for $100. Note, however, that
the e-book will disappear after the semester has ended. You can also browse for
a cheaper (used) version of the book online, but please note, it MUST be the 11th
edition and it CAN’T be the “flexible” version.
Office Hours:M 10:00 AM – 12 noon, TR 1:00 – 2:30 PM; other times by appointment.
Software: Microsoft Excel; POM-QM for Windows (by Howard J. Weiss). Please
download the POM-QM for Windows software at:
.
WeekTopicsChapters
1 Introduction; Capacity Planning and1; Supplement 7; Module A
Decision Analysis
2 Decision AnalysisSupplement 7; Module A
3 Forecasting4
4 Linear Programming (LP)Module B
5 LP and TransportationModules B,C
6 Facility Location8
7 Facility Layout9
8 review and MIDTERM EXAM
9Waiting line modelsModule D
10 Inventory Management12
11 JIT and MRP16; 14
12 Project Management3
13 TQM6
14 Quality ControlSupplement 6
Prerequisites: STAT 2903 (old numbering 2901, 2902), or equivalent.
Notes:
(1.)The class notes are available on our class’s Blackboard (Bb) site under “Course Documents.” Please locate this this file (129 pp. in Word) and either download it to your laptop or print it out as soon as possible.
(2.)We will be using the Blackboard site for the class for weekly communication and posting of files.
Overview:The production and operations functions are integral to any organization.
Essentially one can think of these functions as the subsystem of the organization
that converts inputs into goods and services. This course will examine the
efficient design and control of this subsystem. Naturally, much of the analysis
involved is quantitative; therefore much of the work will be aimed at
mathematical formulation and solution of the problems typically encountered.
The course will be an introduction to and survey of the field.
Course Objectives:
Students are expected to
- Obtain familiarity with the operations function
- Gain proficiency with software as an analysis tool
- Learn how the operations function is integrated with other functions in an organization.
Achievement of these learning objectives will enable students to meet the following Fox BBA Learning Objectives:
1a. Apply a core body of discipline-specific knowledge to business situations.
1b. Recognize the competitive and operational role of organizational information systems.
1c. Apply quantitative analysis and interpretation to business problems.
2b. Use cross-disciplinary knowledge to identify problems and their causes, generate alternative solutions, and arrive at reasoned conclusions.
2c. Use information technology to analyze and implement business decisions.
4b. Assess the impact of managers and employees as agents, including the impact of their decisions on the organization, its stockholders, its employees, its customers and the community-at-large.
Grading:Team homework project (10%)
Class presentation (team grade) (7.5%)
Class participation (7.5%)
Midterm exam (35%)
Final exam (40%). The final exam will be comprehensive.
Exams:Both exams will be done with the computer as a tool for you to carry out
necessary analysis. The exams will be open book as well (i.e., free access to your
textbook, notes, files, etc.). However, you are not allowed to use the Internet (for
Bb, e-mail, etc.) or a cell phone during exams.
Teams:You will do some of your work in teams. A team is a group of TWO or THREE
people. Please form yourselves into teams as soon as possible (definitely during
the first week of class) and let me know who is on your team.
Homework:The team HW project will be done in teams and will be collected as two separate
assignments. There will be regular HW assignments that will not be
collected, but which will be reviewed. Each team will be assigned certain HW problems that they will work out and present to the class. (This HW presentation will count toward the class participation grade.) It is important that you keep up
with the HW and master the assigned problems.
Presentation: The primary purpose of this exercise if for all of us to stay current with
operations management practice (in the “real world”). Each team will make one
5 – 10 minute presentation on a recent article (or articles) in the media that
focuses on one or more operations management topics. (The topics are basically
the ones listed in the syllabus or additional ones covered in the textbook.)
On the Blackboard site I will give more instructions about this task.
Blackboard: We will be using the Bb site weekly. Among other things, on this site I will post
HW solutions (after we go over the problems in class).
Miscellaneous: No additional work will be required or accepted.
There will be no make-up exams, excepting extraordinary circumstances.
Eating and drinking are prohibited in the lab.
A reminder: all coursework (except for the work done as teams) is supposed
to be individual work. In particular, copying, soliciting or receiving help from
others on exams and homework, and abetting such activity are prohibited and
can result in failure for the work in question or for the course.
Finally: The following is taken from Temple University’s policies on student and faculty rights:
Disability Statement: This course is open to all students who meet the academic requirements for participation. Any student who has a need for accommodation based on the impact of a disability should contact the instructor privately to discuss the specific situation as soon as possible. Contact Disability Resources and Services at 215-204-1280 in 100 Ritter Annex to coordinate reasonable accommodations for students with documented disabilities.
Statement on Academic Freedom: Freedom to teach and freedom to learn are inseparable facets of academic freedom. The University has adopted a policy on Student and Faculty Academic Rights and Responsibilities (Policy # 03.70.02) which can be accessed through the following link: