Job Titlefire & Security Officer
JOB DESCRIPTION
Job titleFire & Security Officer
DepartmentAirfield & Security, IWM Duxford
DivisionIWM Duxford
Reports toSupervising Security Officer
Salary range£15,801 - £17,880
Purpose of the job
To assist in the security and safety of the IWM Duxford site, exhibits, buildings, staff, visitors and other site users.
Your duties
1)Admissions and exits at the gate of staff, visitors and other site users and the issuing of passes / badges to site visitors. You are required to ensure the safety and security of the site, visitors, staff and other site users by ensuring that only authorised personnel have access and appropriate registering of visitors is administered.
2)Issuing and receipt of keys. You will monitor the issuing and return of keys to and from the guardroom to authorised personnel only.
3)Dealing with incoming telephone calls when necessary, PA system, pocket phone equipment. Good communication skills are required to deal with incoming calls from the public and from colleagues across IWM. A clear voice will be required to give out information over the PA System.
4)Monitoring and operating fire and intruder detection equipment and carrying out emergency procedures in the event of activation.
5)Carrying out regular mobile and foot patrols and related duties as instructed
IWM Duxford Airfield covers 300 acres and regular security patrols, which may be on foot or mobile, are carried out during the working day.
6)Driving duties on and off site. Driving duties may be carried out within the local area as directed by the duty supervisor; this may include visits to the nitrate film store at Ickleton.
7)Domestic and administrative duties related to security. The department looks after the official site vehicles ensuring that they are maintained, cleaned and fuelled ready for staff use. A number of IT data bases are in use as well as written records, which must be maintained to a high standard.
8)Carrying out domestic and CAA fire duties in accordance with procedures, maintaining a level of fitness to meet CAA requirements –please contact a member of the personnel team if you are not clear whether you would meet the standards.
9)Qualify and serve as a first aider, including the use of a defibrillator. The security department provides first aid to the staff and visitors to IWM Duxford and all security officers are trained to a high standard.
10)Introduction to Health & Safety. You must work in such a manner as to ensure your own safety and the safety of others including members of the public and report to your manager any hazards, dangerous occurrences or dangerous equipment you see, and any accident you are involved in or witness. Staff who have no management or staff responsibility are required to attend "Introduction to Health & Safety Course" All staff are required to attend this basic course to gain awareness as to what the employer and the employee are required to do to support Health & Safety legislation.
11)This job information cannot be all encompassing. It is inevitable over time that the emphasis of the job will change without changing the general character of the job or the level of duties and responsibilities we expect from you. This information may be reviewed from time-to-time and revised and updated in consultation with you to reflect appropriate changes.
12)You must be aware of and abide by IWM's information security and data protection policies regarding the handling of all sensitive and personal data
Person specification
Essential criteria / How this will be assessedElementary level of education required but with a general aptitude for basic clerical and manual work and must be computer literate. / Application form
Able to drive and hold a current valid driving licence. / Application form & documentation
Previous experience of working in a customer focused environment. / Application form
Key competencies
Learning Orientation
Demonstrates a commitment to learning new skills and knowledge. Responds positively to opportunities to gain new experiences and improve own performance.
A very positive attitude to learning and developing themselves – recognises there is always a lot to learn. / Application form & Interview
Application form
Personal Effectiveness
Demonstrates an ability to understand priorities, manage workloads effectively and consistently deliver good quality work on time. Pays attention to detail and stays focused at key times.
Firm, calm and tactful – especially when dealing with difficult issues.
Good application of judgement and initiative in order to deal with queries and problems.
Good time management skills – prioritises and structures workload effectively.
Flexible approach to working hours. / Application form & Interview
Application form
& Interview
Interview
Interview
Interview
Teamworking
Enjoys working in teams and offers colleagues plenty of support. Contributes ideas and listens carefully. Remains co-operative and tactful at all times.
Communicates clearly and concisely with colleagues. / Application form & Interview
Application form & Interview
Customer Care Skills
Demonstrates a genuine desire to work with and serve the public. Develops a courteous and diplomatic interpersonal style that ensures customers feel genuinely respected and valued.
Confident dealing with a wide variety of people with a courteous, friendly and welcoming style of interaction.
Expresses themselves clearly – both orally and in written format. / Application form & Interview
Interview
Application form & Interview
Encouraging Diversity
Displays a commitment to fairness and equality for visitors and colleagues. Develops a growing awareness of the needs and perceptions of people from a diverse range of backgrounds. Recognises and tackles own potential for bias. / Interview
Desirable criteria
Previous Fire Fighting experience. / Application form & interview
SIA Licence. / Application form
Working knowledge of Word, Excel, Access. / Application form
IWM has a Career Development Framework, which consists of four job families: Professional, Customer Facing, Collection Access & Care and Business Support. Within each job family there are 3 levels under head of department. Internal candidates can go to for further clarification.
Job family for this post is: Business Support
Job level for this post is: Level 3
Additional Information
Terms and Conditions
•You will work a 12 hour shift pattern as a member of one of the four teams of staff, reporting to a Supervising Security Officer. Your shift pattern will change every five days and rotate on a 20 day pattern. Your hours will normally be:
Days 1-5 / Days 6-10 / Days 11-15 / Days 16-200700 - 1900 / Rest Days / 1900-0700 / Rest Days
•You will also be required to work airshow weekends on a compulsory overtime basis, depending on shift pattern. You are required to have a flexible approach to working hours as there may be the requirement for you to attend training or cover absence.
•The successful candidate will be on probation for 6 months.
•The annual leave allowance is 24½ days per annum, rising to 28 days after five years service. This includes your public and privilege day entitlement.
•IWM has introduced a total ban on smoking in all its buildings.
•In the first 13 months of service you are only eligible to Statutory Sick Pay.
Salary
The salary range for the post of security officer is £15,801to £17,880. Starting salary is normally at the minimum of the range. Salary increases are in line with IWM Performance Pay Scheme, which is subject to government pay policy.
Benefits
The benefits listed below are discretionary and IWM reserves the right to vary or withdraw them at any time. All such benefits apply during the course of your employment only.
•Membership of the Civil Service Pension Scheme. Civil Service offers a choice of pension, giving you the flexibility to choose the pension that suits you best.
•An interest-free season ticket loan scheme after three months service.
•20% discount in IWM Shop.
•25% discount in IWM Cafe.
•Free entry to the majority of airshows at Duxford.
•Free entry to most fee charging exhibitions in other National Museums.
•Continuous professional Training & Development opportunities.
•Enhanced maternity and paternity benefits linked to length of service.
•Child care vouchers.
•Entitlement to membership of the Benenden Healthcare Society, subject to the society's terms and conditions.
•Access to the Civil Service Benevolent Fund.
Selection
The candidates who appear from their application to meet the essential criteria will be invited to interview. It is thereforeessential that your application form gives a full but concise description of the nature, extent and level of the responsibilities you have held. The shortlisting criteria are detailed under the personal specification. Please ensure that you address on your application form each of the areas that are to be assessed. Please do not send CVs in place of an application form.
To Apply
For an application form please visit iwm.org.uk
The closing date for receipt of applications is Sunday 29 April 2012
If you have not heard from us within three weeks of the closing date, then we are sorry butyour application, in this instance, has been unsuccessful.
IWM is committed to a policy of Equal opportunities
1