Job Summary and Personal Specification

Job Summary and Personal Specification

Job Summary and Personal Specification

Job Title: Head of Donor Development

Reports to: Head of Income Operations

Based at: Help for Heroes, Alhambra House, 27-31 Charing Cross Road, London WC2H 0AU (4 days per week) and Help for Heroes, Parker’s Close, Downton Business Centre, Salisbury, Wiltshire, SP5 3RB (1 day per week)

Job Purpose / To lead the H4H Donor Development team to secure donations and build long term partnershipsfrom companies, high net worth individuals and charitable trusts
Accountabilities /
  • To be the Point of Contact for all partnerships which raise fundsfrom corporates, high net worth individuals and charitable trusts
  • To lead the strategy for seeking corporate donations, corporate partnerships and corporate sponsorship
  • To lead the philanthropy strategy
  • To support the charitable trusts strategy
  • To lead a small team to deliver a £10milliontarget by 2015-16

Main Responsibilities /
  • In partnership with other Income Operations teams, to devise a 3 year strategy for Donor Development to achieve a balanced portfolio of income from corporates, HNWI and trusts
  • To work in partnership with the Brand Partnerships team to achieve added income from commercial partners
  • To work in partnership with the Events & Challenges team to ensure that all supporters participate in the variety of opportunities
  • To seek sponsorship for events and challenges as directed by the Head of Events & Challenges
  • To manage a pipeline of corporate, HNWI and trusts/foundations and ensure that all prospects receive the highest quality cultivation experience
  • To ensure that all charity partners receive excellent donor care and management
  • Lead a team of fundraising professionals and enable them to develop business development and account management expertise in the areas of corporate, HNWI and trusts/foundations
  • Align all funding opportunities from Recovery Delivery and ensure that such opportunities are packaged attractively for donors
  • Ensure all donor data is added to Microsoft Dynamics CRM
  • To deliver agreed financial targets as specified on an annual basis by the Income Operations Director
  • Maintenance of budgets and pipelines
  • To ensure that all team members have appropriate training and development to fulfil team objectives
  • To work closely with internal stakeholders including Trading and the Brand Partnerships team to deliver wider value from corporatepartnerships

Skills and Abilities /
  • Proven record of developing corporate partnerships
  • Understanding of brand value and exploiting the H4H brand to grow income and awareness
  • Proven record of achieving 5-6 figure donations from corporate or HNWI
  • Strong understanding of the Corporate Social Responsibility agenda
  • Strong understanding of donor cultivation and track record of securing major gifts from HNWI
  • Strong understanding of charitable trusts and securing funding
  • Excellent oral and written communication skills
  • Strong negotiation skills
  • Pro-active and uses own initiative with a determination to ensure the charity’s grows income
  • Ability to work well under pressure and willing to get stuck in, when necessary, to get the job done
  • An effective team player with excellent interpersonal skills
  • Confident in decision making and creative problem solving
  • Strong IT skills including, Word, Excel and PowerPoint
  • Able to travel to partner locations for meetings

Experience /
  • Previous experience ofworking in the commercial sector
  • Previous experience of working in the charity sector
  • Previous experience of working in a marketing environment
  • Experience in working with budgets and business plans
  • Experience of working in a busy, fast-paced environment, preferably within the third sector

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