Job Summary and Personal Specification

Job Summary and Personal Specification

Job Title: Head of Donor Development

Reports to: Head of Income Operations

Based at: Help for Heroes, Alhambra House, 27-31 Charing Cross Road, London WC2H 0AU (4 days per week) and Help for Heroes, Parker’s Close, Downton Business Centre, Salisbury, Wiltshire, SP5 3RB (1 day per week)

Job Purpose / To lead the H4H Donor Development team to secure donations and build long term partnershipsfrom companies, high net worth individuals and charitable trusts
Accountabilities /

To be the Point of Contact for all partnerships which raise fundsfrom corporates, high net worth individuals and charitable trusts
To lead the strategy for seeking corporate donations, corporate partnerships and corporate sponsorship
To lead the philanthropy strategy
To support the charitable trusts strategy
To lead a small team to deliver a £10milliontarget by 2015-16

Main Responsibilities /

In partnership with other Income Operations teams, to devise a 3 year strategy for Donor Development to achieve a balanced portfolio of income from corporates, HNWI and trusts
To work in partnership with the Brand Partnerships team to achieve added income from commercial partners
To work in partnership with the Events & Challenges team to ensure that all supporters participate in the variety of opportunities
To seek sponsorship for events and challenges as directed by the Head of Events & Challenges
To manage a pipeline of corporate, HNWI and trusts/foundations and ensure that all prospects receive the highest quality cultivation experience
To ensure that all charity partners receive excellent donor care and management
Lead a team of fundraising professionals and enable them to develop business development and account management expertise in the areas of corporate, HNWI and trusts/foundations
Align all funding opportunities from Recovery Delivery and ensure that such opportunities are packaged attractively for donors
Ensure all donor data is added to Microsoft Dynamics CRM
To deliver agreed financial targets as specified on an annual basis by the Income Operations Director
Maintenance of budgets and pipelines
To ensure that all team members have appropriate training and development to fulfil team objectives
To work closely with internal stakeholders including Trading and the Brand Partnerships team to deliver wider value from corporatepartnerships

Skills and Abilities /

Proven record of developing corporate partnerships
Understanding of brand value and exploiting the H4H brand to grow income and awareness
Proven record of achieving 5-6 figure donations from corporate or HNWI
Strong understanding of the Corporate Social Responsibility agenda
Strong understanding of donor cultivation and track record of securing major gifts from HNWI
Strong understanding of charitable trusts and securing funding
Excellent oral and written communication skills
Strong negotiation skills
Pro-active and uses own initiative with a determination to ensure the charity’s grows income
Ability to work well under pressure and willing to get stuck in, when necessary, to get the job done
An effective team player with excellent interpersonal skills
Confident in decision making and creative problem solving
Strong IT skills including, Word, Excel and PowerPoint
Able to travel to partner locations for meetings

Experience /

Previous experience ofworking in the commercial sector
Previous experience of working in the charity sector
Previous experience of working in a marketing environment
Experience in working with budgets and business plans
Experience of working in a busy, fast-paced environment, preferably within the third sector

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