Is the Inside Wiring Required More Than 3 Meters / 10 Feet? Yes/No

ADDITIONAL CUSTOMER RESPONSIBILITIES / SITE SURVEY FORM (The items in this form should be confirmed by the customer prior to scheduling Test and Turn Up.)
1.Inside wiring distance at site:

If the distance between Telco Minimum Point of Entry (MPOE) and router is more than 3 meters / 10 feet (standard length for AT&T provided cables), inside wiring will be needed. According to the contract, inside wiring falls under customer’s responsibility. The same requirement applies to POTS (Plain Old Telephone Service) (analog line). Wiring should be ready before the Telco provider visits.

In case of a dual router solution (two routers on one site) where the distance between these two routers is more than 3 meters, it is customer’s responsibility to ensure the inside wiring between the routers is ready one week prior to the installation.

Is the inside wiring required more than 3 meters / 10 feet? Yes/No

Note: If the above question was answered ‘yes’ the customer is responsible for having the work completed prior to test & turn-up being scheduled.

2. Landlord approval (Wayleave) required: Yes/No
Wayleave is permission from the landlord to do any kind of work on 3rd party premises. There is no generic form. Each landlord uses a separate form that telecom needs to obtain, fill in and submit back to landlord. Landlord submits it to their legal department.

3. Specific access restrictions:Yes/No
One or more visits of Telco and AT&T technicians will take place during implementation of the project. To facilitate implementation, any access restrictions to the building (security clearance, prior notification, etc.) and/or any authorization/certification required (health & safety requirements, etc.) should be highlighted to the AT&T Order Manager.
If access restrictions apply, please provide the Order Manager with special room access details and instructions (security contact, out-of-hours access, is escort required, etc). Include names and phone numbers if applicable.

The local site contact should be available to direct the technicians to the location of the Telco equipment, and to supervise them to ensure all circuits are installed in the correct location.

Site contact should be also aware of the location where each access circuit, POTS or ISDN line was installed.

We encourage the site contact to inform AT&T of any Telco site visit and apparent issues with installation.

Please be aware that the last part of circuit infrastructure (last mile) is usually delivered by the main Telco provider in the country even if the circuit was ordered with an alternative provider.
4. Air Conditioning: Yes/No
Do you believe the room where the equipment will be installed is properly air conditioned to meet environmental specifications? Note: Equipment room temperature conditions should be 72° to 75°F (22° to 24°C) and 35 to 50 percent relative humidity.
5. Power
Please make sure that power outlets from a permanent power source, located within the equipment room, will be available to accommodate, the router, modem and DSU. Each requires a (based on region) standard power receptacle. The total draw for all AT&T VPN equipment is approximately 7.5 Amps. The installation will require a minimum of four (4) power outlets, one of which must be able to accommodate a small transformer.Sites with multiple devices, such as dual routers, dual circuits, etc., will require additional power outlets, one per device.If answer is ‘yes’ to either, customer must provide these prior to scheduling test and turn up.

6. Equipment Cabinet
Please validate that rack space is available for the equipment. If answer is “yes” to either, customer must provide these prior to scheduling test and turn up

Examples of Typical Router Dimensions (H x W x D):

Examples of Typical CSU-Probe Dimensions (H x W x D)

7. POTS (Plain Old Telephone Service) Line
Note: Prior to Test and Turn Up, it is the customer’s responsibility to provide a dedicated POTS line for AT&T's out-of-band management of the network router and associated equipment. It cannot be a digital PBX extension or line that is part of a hunt group or auto answered. It must be capable of being answered by the computer modem included with the equipment being shipped to you by AT&T.

AT&T is not responsible for failure to meet Service Level Agreements (SLAs) resulting from the lack of a dedicated phone line. The absence of a dedicated phone line can also delay outage resolution due to lack of remote access management. AT&T will charge you the monthly charge listed in the Service Guide until a POTS line is provided and AT&T has validated the POTS line is available for use.

The POTS line needs to be extended to the equipment room and must be available prior to scheduling test and turn up(approximately 10 days prior to equipment installation).

9. Telco Demarcation to Router Location
As part of the AT&T VPN Managed Service installation, an access circuit will be installed at the Minimum Point of Entry (MPOE)* for this location. The router may be in a different location than the Telco MPOE.

*Definition of MPOE: The point at which a carrier's network accesses a property or premise. The carrier's responsibility generally ends at this point and the customer's responsibility for the service begins. Also known as the End User Point Of Termination (EU-POT).
10. Site readiness:Yes/No
The objective of AT&T is to deliver the service on time. To ensure this, AT&T needs to know about any event that could potentially influence / delay the implementation of this project. Please indicate of any of these actions will take place within timeframe of this project:

Construction work on site or in the IT room: Yes/No (please provide planned readiness date)
Planned move into a different location: Yes/No (please provide planned move date)
Landlord approval needed for cabling works (if your company is not the owner of the building) : Yes/No (please provide details if applicable)
Building closures (i.e., Company or seasonal holiday, year end freeze periods, etc.): Yes/No (please provide closure period)
Planned unavailability of a contact person(s) (if longer than one week): Yes/No (please provide period).
Please provide any additional comments/information you feel might be important: