Helmets and Leathersinsurance Policy Policy Summary

Helmets and LeathersInsurance Policy
Policy Summary

ABOUT THIS DOCUMENT:

Please note that this policy summary does not contain the full terms and conditions of the contract of insurance; so please take time to read the policy document to make sure you understand the cover it provides.

This policy has been arranged by Nice 1 Limitedand claims are administered by Direct Group Ltd.

INSURER:

UK General Insurance Limited on behalf of Great Lakes Insurance SE. Great Lakes Insurance SE is a German insurance company with its headquarters at Königinstrasse 107, 80802 Munich. UK Branch office: Plantation Place, 30 Fenchurch Street, London, EC3M 3AJ.

Features and benefits / Significant exclusions & limitations / Policy section
Accidental Damage to Motorcycle Clothing / Accidental damage unless caused by a road traffic accident
This policy will not cover any loss of value after we have made a payment to settle a claim.
Damage, loss where the motorcycle is used for racing, time trials, courier or delivery / Exclusion 1
Exclusion 2
Exclusion 7

TYPE OF INSURANCE AND COVER PROVIDED:

Cover up to a limit of £1000 for damage to Motorcycle Clothing as a result of a motorcycle accident occurring anywhere within the Territorial Limits.

DURATION OF COVER:

12 calendar months from the date of inception of this insurance as detailed on the policy schedule.

CANCELLATION RIGHT:

We hope you are happy with the cover this policy provides. However, if after reading this document, this insurance does not meet with your requirements, please return it to the broker or agent you purchased this policy from, within 14 days of receiving the insurance documents and we will refund your premium. Thereafter you may cancel the insurance cover at any time, however no refund of premium will be payable.

MAKING A CLAIM:

If you have a claim, please callDirect Groupon Tel: 0344 854 2072 as soon as possible.

COMPLAINTS:

In all correspondence please state that your insurance is provided by UK General Insurance Limited and quote scheme reference 06458A:

We will always try to give you a quality service. If you feel that we have let you down, please contact the broker or agent you purchased this policy from.
If your complaint about the sale of your policy cannot be resolved by the end of the next working day, the broker or agent will pass it to:
Customer Relations Department, UK General Insurance Limited, Cast House, Old Mill Business Park, Gibraltar Island Road, Leeds, LS10 1RJ
Tel: 0345 218 2685
Email: / Complaints regarding a claim under this policy – please contact:
Direct Group Ltd, Customer Relations, PO Box 1193 ,
Doncaster, DN1 9PW
Tel: 0344 854 2072
Email:

In the event that it is not possible to reach an agreement, you have the right to appeal to the Financial Ombudsman Service – please refer to the policy wording for full details of the complaints process.

COMPENSATION SCHEME:

Great Lakes Insurance SE, is covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme, if they cannot meet their obligations. This depends on the type of business and the circumstances of the claim. Most insurance contracts are covered for 90% of the claim with no upper limit. You can get more information about compensation scheme arrangements from the FSCS or visit

DATA PROTECTION ACT 1998

Please note that any information provided to us will be processed by us and our agents in compliance with the provisions of the data protection act 1998, for the purpose of providing insurance and handling claims, if any, which may necessitate providing such information to third parties. Wemay also send the information in confidence for process to other companies acting on their instructions including those located outside the European Economic Area.