Health Information Technology for Managers

HEALTH INFORMATION TECHNOLOGY FOR MANAGERS

HPAM-GP 4822-001 | GPH-GU 2348-001

Fall 2017

Instructor: Josh Gluck

Days: Thursdays - September 7th, 2017 - October 19th, 2017

Time: 6:45-8:25 pm

Location:Bldg: GCASL Room:375 Loc: Washington Square

Prerequisites: P11.1833, Health Services Management, or permission from the instructor.

Credits:1.5 credits

This course is required of all health management specialization students.

COURSE DESCRIPTION

This course describes the growing involvement of government in stimulating and directing the development of information technology in healthcare organizations. Included is a discussion of attempts to exchange information for the purposes of improving the quality of personal healthcare and public health. Methods for determining the financial value of information technology are described. Techniques for insuring the security and privacy of health information are presented. How information systems and technology can improve the quality of service provided to consumers and the clinical quality of health care is examined.

REQUIRED TEXTBOOK & COURESPACK

KarenA. Wager,FrancesW. Lee,JohnP. Glaser, HealthCareInformationSystems: APracticalApproachforHealthCareManagement, 4rdEdition, Wiley, 2017. ISBN: 978-1-119-33718-8

Coursepack URL:

LEARNING OBJECTIVES

At the end of this course, students will be able to:

Describe the principal programs of the federal government to encourage the adoption of information technology and data sharing among organizations;
Identify the obstacles to achieving the objectives of those programs and describe potential ways to reduce their impact;
Identify information systems and technologies which could improve access to care, enhance the patient experience or improve the clinical quality of a health care service;
Describe methods for determining the financial value of information systems and identify the strengths and weaknesses of those methods;
Describe methods for sharing digital information among organization and be able to state the obstacles to increased sharing as well as potential solutions;
Define the major risks to the security and privacy of information stored in computer-based information systems and identify measures for avoiding or reducing those risks;
Communicate and interact productively (via listening, speaking and writing) on matters of healthcare with a diverse and changing industry, workforce and citizenry;
Present convincingly to individuals and groups the evidence to support a point of view, position or recommendation;

GRADING CRITERIA

Grades for the course will be determined using the following criteria:

Assignment / Grade % / Distributed / Dates
Class Attendance & Participation / 25% / -- / --
Case Study Assignments / 25% / 9/7-28, 10/5 / 9/14-28, 10/5-12
Final Group Project / 50% / September 21st / October 19th

REQUIRED READINGS, CASE STUDIES & TEAM ASSIGNMENT

All required reading and case studies will be posted to the NYU Classes Website. In addition to assigned chapters from the course textbook and online resources, we will use a collection of case studiesto aid in the teaching of the course material. Students are expected to individually prepare a written submission for each case in addition to being prepared to discuss their views and personal experiences in class the day they are due. Students who are unprepared for the class discussion or do not submit a case write-up will receive no class participation for that class nor the case assignment. Case study written submissions are to be submitted via emailbefore 10:00PM on the day they are due.

TEAM PROJECT

The final project for this class will be a team based assignment intended to illustrate how real-world health delivery organizations can leverage information technology to advance their mission. During Class 3, groups will be selected and the assignment reviewed. Students are to work on the assignment during the remainder of the course, outside of class, and present their final projects during Class 7.

COURSE SCHEDULE

Class #1: Course Introduction; Government Initiatives to Support Healthcare IT

Reading:Textbook, Chapters 1 & 2

David Blumenthal, “Stimulating the Adoption of Health Information Technology” NEJM Volume 360 — April 9, 2009 — Number 15. Full-text available at:

David Blumenthal and Marilyn Tavenner, “The ‘Meaningful Use’ Regulation for Electronic Health Records,” NEJM 363:6 (August 5, 2010): 501-504. Full-text available at:

Class #2: Opportunities to Leverage Technology Across the Healthcare Industry

Reading:Textbook, Chapters 3 & 4

“The New Health Economy” PwC Health Research Institute. Full-text available at:
“2017Pharmaceuticalsand Life SciencesIndustry Trends” Strategy& from PwC. Full-text available at:

Discuss: Case Study 1: “PatientsLikeMe: Using Social Network Health Data to Improve Patient Care”, Ridhima Aggarwal; Stephen E. Chick; Francoise Simon, INSEAD

Class #3: Selecting and Implementing Healthcare Technology; Review Team Assignment

Reading:Textbook Chapter 5, 6& 7

Discuss: Case Study 2: “Implementing an Electronic Health Record at the Central City Medical Group”, ShehnazAlidina; Lili Beit; Michael Brown M.D., Harvard T. H. Chan School of Public Health

Class #4: System Integration, Data Information Exchange and Analytics in Healthcare

Reading:John Glaser, “The Evolution of Interoperability in Health Care”, Hospitals & Health NetworksFull-text available at:

Joshua R Vest, Larry D Gamm, “Health Information Exchange: Persistent Challenges

and New Strategies”, J Am Med Inform Assoc 2010;Full-text available at:

“Connecting Health and Care for the Nation: A 10-Year Vision to Achieve anInteroperable Health IT Infrastructure” The ONC for Health Information Technology; Full-text available at:

Bernard Marr, “How Big Data Is Changing Healthcare”, Forbes Inc.; Full-text available at:

Discuss: Case Study 3: “Carolinas Healthcare System: Consumer Analytics”. John A. Quelch; Margaret Rodriguez, Harvard Business School

Class #5: Supporting Innovation in Healthcare

Reading:Regina E. Herzlinger, “Why Innovation In Health Care Is So Hard”, Harvard Business Review;Full-text available at:

Emme Deland, MBA et al., “How NYP Used Its Innovation Stack to Launch a Telehealth Program”, New England Journal of Medicine – Catalyst Blog Post;Full-text available at:

Emme Deland, MBA et al., “Four Challenges of Launching a Telehealth Program”, New England Journal of Medicine – Catalyst Blog Post;Full-text available at:

Adi Gaskell, “Building A Culture Of Innovation In Healthcare”, Forbes.com;Full-text available at:

Adi Gaskell, “The Collaborative Nature Of Healthcare Innovation”, Forbes.com; Full-text available at:

Discuss: Case Study 4: “Innovating Beyond Ochsner”, Richard G. Hamermesh, Olivia Hull, Harvard Business School

Class #6: HIPAA Security and Privacy

Reading:Textbook, Chapter 9 – Privacy and Security

Guest Speaker:Brian J. Tschinkel - ISO & Director of Security – Weill Cornell Medicine

Class #7: Team Project Presentations

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