Guidance on Sharing Technical Materials and Approaches

Guidance on Sharing Technical Materials and Approaches

International Program Representatives, December 3, 2012

Knowledge Management Work Objectives. During the meeting, participants were asked to write knowledge management-related work objectives, for themselves and others, for their 2013 IMPACTs. Suggestions, organized around the knowledge management cycle, follow:

Knowledge generation

  • Identify key knowledge from my work that others need to have; identify who (within their team, SC, the global community) needs that knowledge;identify the forums in which that knowledge is likely to be most useful to those users.
  • Develop KM strategy for department which includes innovations, lessons learned and participation from large grants and other memberships.
  • With business teams or project/program staff, identify learning agenda--top 5 questions to answer.
  • Participate in a project/program evaluation.
  • Generate lessons learned and best practices from policy/programor operational experience.

Knowledge sharing

  • Share knowledge with and among technical and/or country office staff in various countries, e.g. moderate knowledge sharing forum like a Facebook group, listserv, webinar.
  • Work to improve and share information to support signature programs and move them further along the pipeline.
  • Identify and organize learning opportunities, e.g. brown bags, webinars.
  • Proactively share knowledge management documentation with team and other departments’ relevant staff.
  • Make a point to meet colleagues who do similar work in other teams.
  • Read trip reports; make trip reports available to others.
  • Conduct at least one brown bag or webinar on area of expertise.
  • Create e-learning opportunities for country office staff.
  • Use and encourage others to use Savenet.
  • Share business team profiles: Weekly Word features, ESMTs, regular updates on signature program pipeline.
  • Ensure policy/program information is available and accessible on shared platforms (shared folders/ Savenet/Xtranet and/or external sites).
  • Organize or participate in XX internal and external knowledge sharing events and groups (conferences, national/international policy meetings, program and policy learning groups, communities of practice, online fora, etc.).

Knowledge Capture

  • Document financial system processes to maintain reference for how best to move funds through the system.
  • Support the documentation of our programs’ (especially signature programs) impact.
  • Contribute at least X times to Global Initiative or department’s intranet site.
  • Document the ‘how’ of our programs for cross-country analysis, learning and sharing.
  • Warehouse all datasets and field notes from M&E activities.
  • Create XX knowledge products (publications, journal articles, toolkits, blog posts, success stories, reports, etc.).
  • Share findings from technical assistance visits through trip reports, debriefs, brownbags.

Knowledge Application

  • Promote behavior change around knowledge management.
  • Pull together other venues of learning, e.g. games, videos.
  • Use evaluations and monitoring data in program design and planning.