Group bookings via Worldspan

effective as from 11DEC2015

AD HOC

Request live group space0SN3247 G 10MAYBRUATHNN20

book G for Economy/Light & Relax

book D for Business class

MAXIMUM group size: 98

Request live group space 020 G 1

from line 1 of availability display

Enter group name -C/20 groupname

Enter reference of fare quoted3SSR GRPF SN fare ref (free text / fare basis code of base fare)

MANDATORY insert :3OSI SN GSOR F01SN free text ( e.g. : ref pricing )

( fox zero one )

Attention : never use the word “FARE” in this 3OSI line !

Enter individual names -SMITH/JMR

( only after you have received -SMITH/JMR/BMRS

rloc return from the airline )

PLEASE NOTE THAT IT IS NOT PERMITTED TO ENTER FICTITIOUS/DUMMY NAMES IN THE PNR !

Display names in group booking *N

Change name for passenger number 1-1@BLOGGS/JMR

Information for airline ( no queue-ing ! )3OSI SN free text

(never use 5 remark lines : the airline does not receive the info in its pnr ! )

If several pnr’s for same outbound / inbound 3SSR GRPS SN TCP total nbr of pax

Specify “outbound” or “inbound”

( whichever is the common factor between all pnr’s )

Requesting additional seats

Create a NEW group pnr , in Gclass (Economy / Light & Relax) or D class (Business).

The same groupname(but pls differentiate by adding ONE or TWO or THREE at the end), 3OSI

and 3SSR as in the Master PNR must be used.

A request for additional space is subject to a new evaluation by Revenue Management.

Action code : NN

It is important to know that the flights will always be ON REQUEST (although the Worldspan pnr if < 10 pax

will show confirmed flights . Please check status with the airline)

Also add in every additional request pnr : 3OSI SN master PNR rloc SN

3SSR GRPS SN TCP total number pax

specify “outbound” or “inbound” if necessary

(common factor btwn master and additional pnr)

Reducing the number of seats ( partial cancellation )

First split off ( divide ) the number of seats to be cancelled, then cancel the split off pnr.

In case of partial cancellation, it is important to always cancel the CHILD PNR and keep the PARENT PNR active.

Dividing group bookings

Split off name threeD3

Split off names 2 and 4D2*4

Split off the 2nd name from name threeD3.2

Divide 5 nonames DC/5

File the divided PNRF

End the transaction on original recordE

ALL CHANGES TO PNR MUST BE MADE BEFORE FILING

When DIVIDING A PNR, you must CHECK THAT THE SPLIT HAS BEEN RECEIVED BY SN BEFORE CONTINUING ( check for new DR )

Change of flight in split-off pnr : also book in Gor D class

Please call the Worldspan Help Desk if you need more help

Brussels Airlines / Commercial nov 2015

brusselsairlines.com

Brussels Airlines NV/SA – RPR/RPM 0400853488 – SN Airholding NV/SA - RPR/RPM 0419468778

Registered Office: Jaargetijdenlaan 100-102/B30 Av. des Saisons - 1050 Brussel/Bruxelles

Principal Place of Business: Brussels Airport – General Aviation – b.house airport bld 26 – 1831 Diegem