Evoconnectionaccess Authorization Form

EvoConnectionAccess Authorization Form

Access to evoConnection is restricted to clients of iSystems. EvoConnection includes access to training schedules and information, documentation including Known issues and Release notes, the Shared Reports Repository, and links to WebHelp.

Access Requirements

Support Contacts are granted access to evoConnection as part of the Support Contact Authorization. For other employees of the Service Bureaus to gain access to evoConnection, an Authorized Support Contact at the Service Bureau must supply that user’s information on the attached form, then sign and email or fax the form back to iSystems.

Only current employees of the Service Bureau will be granted access to evoConnection. It is the Service Bureau’s responsibility to inform iSystems of staffing changes that will result in needing to add or remove access for a specific user. In cases where an employee is no longer current with the Service Bureau, the Service Bureau must inform iSystems immediately so that access can be suspended for that user. Passwords for evoConnection are unique to the user and must not be shared with additional users. Additional evoConnection users can be created for the Service Bureau.

Login and Password updates

iSystems will reset all passwords for evoConnection users every 3 – 6 months. When these passwords are reset, an email will be sent to the users email address with their new passwords. In the event that a portal only user changes their email address or misplaces their password, only an authorized Support contact can request assistance to have it updated.

WebHelp and downloads will still require the separate Service Bureau username and password in order to gain access to this area. If the service bureau requires this password updated or reset, please contact .

Menu Access

EvoConnection Only users will have access to all menus in evoConnection, however they will not be able to view or submit cases to Product Support from the Case management tab on behalf of the Service Bureau. Any case that is submitted from the Case Management tab by one of these users will not be seen by support and the user will be referred back to one of the Authorized Support Contacts for help.

The following people are authorized to access evoConnection on behalf of:Service Bureau Name.

Name / Email Address / Phone / Add/Remove/Update
Name / email address / No special characters Ext: / Choose an item. /
Name / email address / No special characters Ext: / Choose an item. /
Name / email address / No special characters Ext: / Choose an item. /
Name / email address / No special characters Ext: / Choose an item. /
Name / email address / No special characters Ext: / Choose an item. /
Name / email address / No special characters Ext: / Choose an item. /
Name / email address / No special characters Ext: / Choose an item. /
Name / email address / No special characters Ext: / Choose an item. /
Name / email address / No special characters Ext: / Choose an item. /
Name / email address / No special characters Ext: / Choose an item. /

By signing this form, I authorize iSystems to grant access to evoConnection to the above contacts. I understand that it is my responsibility to inform iSystems of any contacts that need to be removed as soon as they are no longer eligible for access to evoConnection.

Authorized Signature:

Name: Your Name Date: 3/24/2014

City: Enter TextState: Enter TextPhone: Enter Number

Email or fax back to iSystems.

Email to:

Fax to: (802) 655-8340

iSystems Use Only / Manager Approval / Date

59 Rathe Road, Suite B, Colchester, VT 05446 Phone: 802-655-8347