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Yirrkala Business Directory

Department of Trade, Business and InnovationPage 1 of 19

Updated: May 2018, Version3

Table of Contents

Contents

1About Yirrkala

1.1Population

1.2Power and water

1.3ICT information

1.4Access

1.4.1Air

1.4.2Road

1.5Local government

1.6Land tenure

2Acronyms

3Arts and culture

3.1Buku Larrnggay Mulka Centre

4Banking

4.1Westpac Nhulunbuy

5Community services

5.1Aged and Disability Services

5.2Anglicare NT – Family Services – Communities for Children and Remote Playgroups

5.3Anglicare NT Disability Services

5.4Anglicare NT Family Services – Housing Options Pathways Program (formally Tenancy Support Program)

5.5Anglicare NT Family Services – Intensive Family Preservation Scheme

5.6Anglicare NT – Financial Counselling, Capability and Resilience Hub

5.7Anglicare NT – Resolve Counselling

5.8Anglicare NT – Reconnect

5.9Anglicare NT - Young Carers

5.10Animal Management Services

5.11Cemetery Management Services

5.12Centrelink

5.13Childcare

5.14Community Patrol

5.15East Arnhem Real Estate (EARE)

5.16Manyrivers

5.17Miwatj Employment and Participation (MEP)

5.18Post Office

5.19Rirratjingu Aboriginal Corporation

5.20Sport and Recreation

5.21Waste Collection and Disposal

6Police Fire and Emergency Services

7Power and Water

8Construction and Trade

8.1Rirratjingu Mining Pty Ltd

9Education and training

9.1Yirrkala Community School

9.2Yirrkala Homelands School

9.3Yirrkala Stars Foundation

10Healthcare

10.1Miwatj Health Aboriginal Corporation - Yirrkala Health Centre

11Retail – shops

11.1Yirrkala Community Store

12Transport and automotive

12.1Air Frontier

12.2Air North

12.3Black Diamond Aviation

12.4Katherine Aviation

12.5Marthakal Yolngu Airlines (MYA)

12.6MAF Arnhem Land

13Acknowledgements

14Change of details

15Disclaimer

Department of Trade, Business and InnovationPage 1 of 19

Updated: May 2018, Version3

Yirrkala Business Directory

Department of Trade, Business and InnovationPage 1 of 19

Updated: May 2018, Version3

Yirrkala Business Directory

1About Yirrkala[1]

Yirrkala is on the east coast of the Gove peninsula in north-east Arnhem Land, 18 km south of Nhulunbuy. Many people live intermittently between Yirrkala and surrounding homelands.

The Methodist Church of Australasia established a mission at Yirrkala in 1935. Over the following decades, members of the 13 clans that owned land in the surrounding area were gradually drawn into the mission.

The Yirrkala community became well known in 1963, when landowners sent a bark petition to the Australian Government to protest against the Prime Minister’s announcement that a section of their land would be sold for bauxite mining.

In the 1970s several groups set up outstation communities on their own lands. By the 1980s there were about 10 outstations, with a total population around 200. Today all clans have at least one homeland centre, and many people live partly in Yirrkala and partly in their homelands. In the mid-1970s the church handed control of the mission to the Yirrkala Dhanbul Community Association, which consisted of representatives from the main clans.

Department of Trade, Business and InnovationPage 1 of 19

Updated: May 2018, Version3

Yirrkala Business Directory

1.1Population[2]

The population of Yirrkala and its surrounds in 2016 was approximately 809, of which 676 were Aboriginal or Torres Strait Islander people(83%). In the same year, the Indigenous population was relatively young, with 38% aged under 20, and 14.2% aged 50 years or more (compared to 39% in the total Australian population).

1.2Power and water

Electricity is supplied by diesel generators. Chlorinated water is supplied to the town via 2 bores, situated on the town boundary. Two sewage ponds where wastewater is treated are also located on the town boundary.

1.3ICT information

  • Full telephone and internet services
  • 4GX available on compatible devices, typical download speed 2 to 75 Mbps
  • Some parts 3G devices only
  • Television coverage is digital

1.4Access

1.4.1Air

The communityis serviced by Gove Airport which is approximately 10km from the community.

1.4.2Road

Yirrkala is accessed by a sealed road

1.5Local government

The East Arnhem Regional Council provides local government in Yirrkala, which is in the Council’s GumurrMiwatj Ward. This is one of six wards in the Council. In 2012 the GumurrMiwatj Ward elected three of the 14Council members. The Council's headquarters are in Nhulunbuy and it has a service delivery centre in Yirrkala which also services Gunyangara.

The Council consults community members through the Local Authority of 12 locally elected community members, the Yirrkala Mala Leaders Association.

Address: / Galpu Rd
Yirrkala NT 0880
Postal Address: / Yirrkala Community CMB 1
Via Nhulunbuy NT 0881
Phone: / 08 8939 2409
Fax / 08 8987 3237
Email /
Website / eastarnhem.nt.gov.au
Key Contact: / Council Services Manager

1.6Land tenure

Yirrkala is part of East Arnhem Land which is Aboriginal Land under the Aboriginal Land Rights (Northern Territory) Act 1976.

2Acronyms

CDP - Community Development Program

CMB – Community Mail Bag

EARC – East Arnhem Regional Council

ICT - Internet Communication Technology

ILC - Indigenous Land Corporation

LPO - Local Post Office

NT - Northern Territory

PMB - Private Mail Bag

3Arts and culture

3.1BukuLarrnggayMulka Centre

BukuLarrnggayMulka Centre provides services to artists in the North East Arnhem region. The centre sells a large range of artworks, including bark paintings, larrakitj(memorial poles), yidaki, prints, fibre work and carvings.

Address: / 138 Tuffin Rd
Yirrkala NT 0880
Postal Address: / Po Box 570
Nhulunbuy NT 0881
Phone: / 08 8987 1701
Fax: / 08 8987 2701
Email: /

4Banking

4.1Westpac Nhulunbuy

Address: / Endeavour Square
Nhulunbuy NT 0880
Postal Address: / PO Box 271
Nhulunbuy, NT, 0881
Phone: / 08 8939 1233
Fax: / 08 8987 2374
Email: /
Website / westpac.com.au
Key Contact: / Manager – Natasha Grant

5Community services

5.1Aged and Disability Services

East Arnhem Regional Council (EARC) aims to improve the wellbeing and re-ablement of aged and disabled residents of East Arnhem through the provision of a comprehensive Aged and Disability Services.

The Aged and Disability Service provides support to frail, aged and disabled people and their carers so they may remain in their community and prevent premature admission to alternative residential care.

Address: / Lot 143 Rankine Rd
Yirrkala NT 0880
Postal Address / Yirrkala Community CMB 1
Via Nhulunbuy NT 0881
Phone: / 08 8987 3347
Website / eastarnhem.nt.gov.au/aged-disability-services
Key Contact: / Aged Care and Disability Services Case Manager

5.2Anglicare NT – Family Services – Communities for Children and Remote Playgroups

Targeted activities to support children, their families and communities to improve developmental outcomes.

Family skills facilitator service – strengths based, culturally sensitive case management with families at risk.

Address: / Lot 6, Chesterfield Cct.
Nhulunbuy NT 0880
Postal Address / PO Box 1791
Nhulunbuy NT 0881
Phone: / 08 8939 3400
Fax: / 08 8987 3011
Email: /
Website: /
Key Contacts: / Regional Administration Officer

5.3Anglicare NT Disability Services

Support coordination and/or direct service provision through individual and/or group activities to meet needs, goals and aspirations identified in participants’ NDIS plans.

Address: / Lot 6, Chesterfield Cct.
Nhulunbuy NT 0880
Postal Address / PO Box 1791
Nhulunbuy NT 0881
Phone: / 08 8939 3400
Fax: / 08 8987 3011
Email: /
Website: /
Key Contacts: / Regional Administration Officer

5.4Anglicare NT Family Services – Housing Options Pathways Program (formally Tenancy Support Program)

Coordinated case management support for public and private tenants to maintain their tenancies and outreach support for those experiencing, or at risk of, homelessness. Open referrals (Government, agency, family, self).

Address: / Lot 6, Chesterfield Cct.
Nhulunbuy NT 0880
Postal Address / PO Box 1791
Nhulunbuy NT 0881
Phone: / 08 8939 3400
Fax: / 08 8987 3011
Email: /
Website: /
Key Contacts: / Regional Administration Officer

5.5Anglicare NT Family Services – Intensive Family Preservation Scheme

Targeted support for families where there are identified child protection concerns to address safety needs for children to allow them to remain in the home. Referrals from Territory Families.

Address: / Lot 6, Chesterfield Cct.
Nhulunbuy NT 0880
Postal Address / PO Box 1791
Nhulunbuy NT 0881
Phone: / 08 8939 3400
Fax: / 08 8987 3011
Email: /
Website: /
Key Contacts: / Regional Administration Officer

5.6Anglicare NT – Financial Counselling, Capability and Resilience Hub

Financial Services assist individuals and families to navigate life transitions and financial crises and help build financial capability and resilience. Financial Councillors help people struggling with Debt and get back on track. Capability Workers assist clients to develop budgeting skills and avoid scams.

Address: / Lot 6, Chesterfield Cct.
Nhulunbuy NT 0880
Postal Address / PO Box 1791
Nhulunbuy NT 0881
Phone: / 08 8939 3400
Fax: / 08 8987 3011
Email: /
Website: /
Key Contacts: / Regional Administration Officer

5.7Anglicare NT – Resolve Counselling

Individual, couples and family counselling, addressing issues such as grief and loss, anxiety, depression, self-esteem, trauma, workplace concerns, relationships and parenting, including parenting courses.

Address: / Lot 6, Chesterfield Cct.
Nhulunbuy NT 0880
Postal Address / PO Box 1791
Nhulunbuy NT 0881
Phone: / 08 8939 3400
Fax: / 08 8987 3011
Email: /
Website: /
Key Contacts: / Regional Administration Officer

5.8Anglicare NT – Reconnect

A free voluntary and confidential service for young people aged 12-18 who would benefit from support to re-connect with family, school and/or employment. Self-referral or agency.

Address: / Lot 6, Chesterfield Cct.
Nhulunbuy NT 0880
Postal Address / PO Box 1791
Nhulunbuy NT 0881
Phone: / 08 8939 3400
Fax: / 08 8987 3011
Email: /
Website: /
Key Contacts: / Regional Administration Officer

5.9Anglicare NT - Young Carers

Emotional and social support for young people who help family members or friends who have an illness, disability or alcohol and other drug problem.

Address: / Lot 6, Chesterfield Cct.
Nhulunbuy NT 0880
Postal Address / PO Box 1791
Nhulunbuy NT 0881
Phone: / 08 8939 3400
Fax: / 08 8987 3011
Email: /
Website: /
Key Contacts: / Regional Administration Officer

5.10Animal Management Services

The Animal Management Program aims to improve the health and wellbeing of companion animals and improve the overall health and wellbeing of remote Indigenous communities.

Led by Veterinarian, Dr Emma Kennedy, the East Arnhem Regional Council Animal Management Program delivers a range of vet andanimal welfare services including education in all East Arnhem communities.To date these services have centred on day-to-day coordination of dog programs including community vet visits to de-sex dogs, euthanise unwanted dogs, administer anti-parasitic medicines and undertake minor surgery.

Address: / Lot 82 Galpu Rd
Yirrkala NT 0880
Postal Address: / Attention Animal Management Services
C/- PO Box 1060
Nhulunbuy NT 0881
Phone: / 08 8986 8931
Website / eastarnhem.nt.gov.au/animal-management-program
Key Contact: / Technical Services Administration Support Officer

5.11Cemetery Management Services

Cemeteries in communities of East Arnhem are managed through the Parks and Open Spaces programs of Council with the strong assistance of external organisations such as CDP, Job Shop and Homeland Associations.

Coordinated under the NT Cemeteries Act and within a very limited budget, EARC delivers a range of services in the up keep and future planning of cemeteries in East Arnhem.

Enquiries regarding cemeteries in Gapuwiyak can be made at your local Council Service Administration Centre or by contacting your local Council Services Manager.

Postal Address: / Attention Cemetery Management Services
C/- PO Box 1060
Nhulunbuy NT 0881
Phone: / 08 8939 2403
Website / eastarnhem.nt.gov.au/cemetery-management
Key Contact: / Council Services Manager

5.12Centrelink

Agent Services provide a free face-to-face service to the community, information products and forms, access to a telephone, internet-enabled computer and printer for government business and Medicare claiming facilities.

Address: / 86 Galpu Road, Yirrkala
Postal Address: / Centrelink, Reply Paid 7800, Canberra BC ACT 2610
Customer contact number: / 1800 136 380
Key Contact: / Remote Service Support Manager – 08 8965 2401
Website: /

5.13Childcare

East Arnhem Regional Council delivers a range of family well-being, child care and nutrition programs across our communities. We aim to develop and maintain services that are accessible, meet the needs of our communities, and support the well-being of families and children.

Our child care programs aim to provide quality, flexible early education and care that meet the needs of families and the local community. Our educational programs support children’s growth and development and are culturally appropriate and staffed mainly by local Indigenous staff.

Address: / Lot 251
Yirrkala NT 0880
Postal Address: / CMB 1
Yirrkala NT 0881
Phone: / 08 8987 8000
Email: /
Website / eastarnhem.nt.gov.au/children-family-services
Key Contact: / Childcare Coordinator – LisitaTaulani

5.14Community Patrol

Employing 43 people throughout the region, East Arnhem Regional Council is responsible for the coordination and delivery of Community Patrol Services in all of the nine East Arnhem communities.

As the provider of the service, EARC works to develop and maintain service level agreements andpartnerships between NT Department of Health (DoH), Gove District Hospital, Community Clinics, Sobering Up Shelters (SUS) and Patrollers.

There is a need for culturally appropriate assistance to Indigenous people at risk of either causing harm or being harmed, including intoxicated people, people under the influence of substances, young people, victims of violence and the homeless.

Postal Address: / Attention Community Patrol
Yirrkala Community CMB 1
Via Nhulunbuy NT 0881
Mobile: / 0429 901 247
Website / eastarnhem.nt.gov.au/community-patrol
Key Contact: / Council Services Manager

5.15East Arnhem Real Estate (EARE)

EARE is an agency based in Nhulunbuy who provide tenancy management for Gunyangara, Yirrkala and Gapuwiyak.

Primary Address: / 6 Traeger Close
Nhulunbuy NT 0880
Secondary Address / 84 Galpu Rd
Yirrkala NT 0880
Postal Address: / PO Box 604
Nhulunbuy NT 0881
Phone: / 08 8987 2209
Mobile / 0438 898 222
Email: /
Website / eare.com.au
Key Contact: / Hannah Fincham-Thomson

5.16Manyrivers

Manyrivers is a support organisation that helps people start small and microenterprises. Our aim is to help people start, stay and thrive in business.

Address: / Level 1, 8 Franklyn St
Nhulunbuy NT 0880
Postal Address: / PO Box 609
Nhulunbuy NT 0881
Phone: / 0476 842 163
Email /
Website / manyrivers.org.au
Key Contact: / Jarrod Ellis – Field Officer

5.17Miwatj Employment and Participation (MEP)

Miwatj Employment and Participation (MEP) is the Community Development Programme provider, servicing Yirrkala, Laynhapuy Homelands, Gapuwiyak, Gunyangara and Nhulunbuy. MEP assists job seekers in meeting their DHS obligations through participation in activities, developing skills and social networks and where there is the capacity assist with finding and retaining employment.

Address: / Yirrkala and HomelandsRegional Office, Nhulunbuy Regional Office,Gapuwyak Regional Office and Corporate Office
Postal Address: / PO Box 1544
Nhulunbuy NT 0881
Phone: / 1800 878 685
Email: /
Website /
Key Contacts: / Operations Manager – Cherie Forbes
CEO – Jeremy Kee

5.18Post Office

East Arnhem Regional Council delivers Postal Services on behalf of Australia Post. EARC collects the mail from the airport and sorts’ mail at the Regional Office. Residents can collect their mail in business hours.

Address: / Lot 81 Galpu Rd
Yirrkala NT 0822
Postal Address: / Attention Post Office
Yirrkala Community CMB 1
Via Nhulunbuy NT 0881
Phone: / 08 8970 3301
Website / eastarnhem.nt.gov.au/commercial-services
Key Contact: / Council Administration Office

5.19Rirratjingu Aboriginal Corporation

Community based organisation looking after social wellbeing and promoting sporting activities in the region.

Address: / 3 Chaseling Square
Yirrkala NT 0880
Postal Address: / PO Box 595
Nhulunbuy NT 0881
Phone: / 08 8987 3433
Email /
Website / rirratjingu.com
Key Contact: / Stuart Maclean/ Saheel Shah

5.20Sport and Recreation

The Sport and Recreation stream aims to provide structured, physical and socially interactive sporting activities, events, competitions and games through the communities of the East Arnhem Regional Council.

The Sport and Recreation stream increases the overall participation and involvement in sport and physical activities of all people living in East Arnhem Land. This is achieved by encouraging and increasing community ownership and management of sport and physical recreation activities.

The Sport and Recreation stream provides opportunities to participate in sport and also focuses on delivering skill development and training opportunities in the field to ensure sustainability of the service and increase community ownership.

Address: / Lot 135 Tuffin Rd
Yirrkala NT 0880
Postal Address: / Attn: Sport and Recreation Services
C/- PO Box 1060
Nhulunbuy NT 0881
Phone: / 08 8986 8999
Website / eastarnhem.nt.gov.au/youth-sport-recreation
Key Contact: / Youth Sport and Recreation Administration Support Officer

5.21Waste Collection and Disposal

Council’s roadside collection service comprises the emptying of authorised 240L wheelie bins in each eligible property twice a week on regular times and days.

Address: / Lot 81 Galpu Rd
Yirrkala NT 0880
Postal Address: / Attn: Waste Management
C/- PO Box 1060
Nhulunbuy NT 0881
Phone: / 08 8986 8926
Website / eastarnhem.nt.gov.au/waste-collection-disposal
Key Contact: / Regional Waste and Environmental Manager

6Police Fire and Emergency Services

The Nhulunbuy Police, Fire and Emergency Services undertake search and rescue, law enforcement and counter disaster control. A range of motor vehicle registry and firearms permit, registration and licensing services are available from the police station.

Address: / 18 Matthew Flinders Way
Nhulunbuy NT 0880
Postal Address: / PO Box 696
Nhulunbuy NT 0881
Phone: / 08 8987 1333 or 000 in an emergency
Email: /

7Power and Water

Power and Water contracts and trains local Essential Services Operators to run these services.

Enquiries: / 1800 245 092
Emergencies / 1800 245 090
Email Power /
Website / powerwater.com.au

8Construction and Trade

8.1Rirratjingu Mining Pty Ltd

Quarry operations and ground maintenance services.

Address: / 3 Chaseling Square
Yirrkala NT 0880
Postal Address: / PO Box 595
Nhulunbuy NT 0881
Phone: / 08 8987 3433
Email /
Website / rirratjingu.com
Key Contact: / Stuart Maclean

9Education and training

9.1Yirrkala Community School

Public education for students from FaFT to Year 12 in the community of Yirrkala.

Address: / Boundary Rd
Yirrkala NT 0880
Postal Address: / PO Box 896
Nhulunbuy NT 0881
Phone: / 08 8987 1988
Email: /
Key Contact: / Katrina Hudson - Principal

9.2Yirrkala Homelands School

Public education for students from FaFT to Year 12 in various locations in the remote setting of East Arnhem Land.

Address: / Yirrkala and the Laynhapuy Region
Postal Address: / PO Box 747
Nhulunbuy NT 0881
Phone: / 08 8987 1244
Email: /
Key Contact: / Leon White - Principal

9.3Yirrkala Stars Foundation

To support and enable Aboriginal and Torres Strait Islander young women to make active choices towards realising their full potential.

Address: / Yirrkala School
Postal Address: / PO Box 896
Nhulunbuy NT 0881
Mobile: / Jess: 0427 876 373
Rosie: 0439 968 109
Email: /

Website: /
Key Contact: / Jess Taylor – Program Manager
Rosealea Pearson – Program Officer

10Healthcare

10.1Miwatj Health Aboriginal Corporation - Yirrkala Health Centre

Miwatj Health Aboriginal Corporation was established in 1992. It is an independent, Aboriginal-controlled health service administered by aBoard of Directorsrepresenting communities across East Arnhem Land.

Yirrkala Clinic provides a walk-in service for all acute and preventive care needs. In addition to the fixed clinic, our outreach teams provide a regular visiting service to a number of nearby communities.

Miwatj Health’s mission is to improve the health and wellbeing of residents of the communities of East Arnhem Land through the delivery of appropriate and comprehensive primary health care and to promote the control by Aboriginal communities of primary health care resources.