Sultan Salim Ali Al Rubaiy
Muscat, Al-Seeb, Sultanate of Oman
Mobile Number: +968 99770223
Email Address:
Objective: To be able to share my talents and expertise in Human Resources Management to a multinational company.
Skills:
1. Ability to speak Arabic and English language fluently.
2. Ability to use and operate office machines including computers.
3. Proficient in Microsoft Office Applications.
4. Excellent in dealing with other people in a diverse multicultural environment
5. Patient, resourceful, honest, and can work independently without supervision
Job Experience
(Starting from 31/10/2010) Public Authority for Civil Aviation
Flight Safety Department
My Current Job Human Resource Assistance Muscat International Airport
Sultanate of Oman
Duties and Responsibilities:
- Handling the Recruitment process of new candidate which involves ( Identifying vacancy , Job description , Advertising the vacancy , Managing the response , Arranging interviews, Conducting interviews ).
- Working with Airworthiness Section on Issue & Renewal of Pilot licenses and cabin Crew licenses.
- Preparing the Monthly & Annual report for the income of flight safety department.
- Attends calls and relay the message to the person concern
- Arranges for meetings and conferences and may take notes.
- Typing reports & letters.
- Assisting the new employee in getting their needs done such as ( ID card , medical insurance card & office stuff )
Job Experience Qatar Airways (Call Center Agent)
(From 06/07/2008 to 27/01/2010)
- First employment after graduation.
Duties and Responsibilities:
- Provide professional service reservations/ticketing services to all customers and travel agencies around the GCC.
- Provide baggage allowance & Visa information for passengers.
- Provide full assistant for passengers in case of Change/ Reebok /refund & cancelation of the bookings.
- Assist & guide the callers on how to make reservation through online booking.
- Effectively deal with job stress, angry callers, and upset customers.
- Most important is satisfying the customers & maintain good image for the company.
Job Experience
(March 2010 to October 2010) Cluttons & Partners (Sales Executive)
Duties and Responsibilities:
- Provide service & detailed descriptions of the properties available, assessing client needs and requirements for accommodation, arranging escorted viewing of selected properties.
- I was responsible for the sales in the Integrated Tourism Complexes such as The Wave Muscat & Muscat Hills, my duties included: office support, listing of properties, customer services, updating system, & scheduling appointments.
Educational Attainment
College Diploma - Human Resources Management
Al Musanaah College of Technology
Musanaah, North Batinah Region,
Sultanate of Oman
Grade Point Average: 2.3
Training & Course attended
- Customer Service Mindset 5-7/Nov/2012 organized by Shell Development.
- English Language course Intermediate from 8/10/2011 to 7/12/2012 with Polyglot Institute Oman.
- IC3 Internet & computing core certification organized by Arabic institute Oman.
- Three Major courses with Qatar Airways - Professional Telephone Behavior
Tele Sales & Amadeus Reservation & Ticketing System.
Personal Qualifications:
Date of Birth : 16th Jan 1987
Civil Status : Single
Nationality : Omani
Language : Arabic (Excellent: Writing, Reading, and Listening)
English (Excellent: Writing, Reading, and Listening) Employment Status : Full Time