Selected Resource Materials for Performance Leadership
BOOKS
(those listed are generally available at the Omaha Public Library and/or in the $10 range at Amazon.com or other bookstores)
Adams, Bob, et al. Streetwise Managing People. Adams Media Corporation, 1998.
Drake, John D. Performance Appraisal. Crisp Management Library, 1998.
Gordon, Thomas. Leader Effectiveness Training (L.E.T.) Perigee, 2001.
Kaye, Beverly. Up Is Not the Only Way. Davies Black, 1997.
Kaye, Beverly and Sharon Jordan-Evans. Love ‘Em or Lose ‘Em: Getting Good People to Stay. Berrett-Koehler Publishers, 1999.
Lombardo, Michael M. and Robert W. Eichinger. Eighty-eight Assignments for Development in Place: Enhancing the Developmental Challenge of Existing Jobs. Center for Creative Leadership, 1989. [available through the Center for Creative Leadership: www.ccl.org - at this website, click on “bookstore” then “search” then “88”]
Maddux, Robert B. Effective Performance Appraisals: A Practical Guide for More Productive and Positive Performance Appraisals. Crisp Publications, Inc., 2000 (4th Edition).
McKirchy, Karen. Powerful Performance Appraisals: How to Set Expectations and Work Together to Improve Performance. Career Press, 1998.
McLagan, Patricia and Peter Krembs. On-the-Level: Performance Communication That Works. Berrett-Koehler Publishers, 1995 (second edition).
Neal, James E., Jr. Effective Phrases for Performance Appraisals. Neal Publications, 2000 (9th Edition).
Sachs, Randi Toler. Productive Performance Appraisals. American Management Association: The Work Smart Series, 1992.
Schwartz, Andrew E. Performance Management. Barron’s, 1999.
ARTICLES and BROCHURES
Bancroft, Edward S. “Efficient Performance Management Saves Time” ACA News, September 1996, pp. 4-5.
Barnes, Laurie. “Communication’s Role in Business Success” WorkSpan, September 2002, pp.30-33.
Barton, Paul. “Performance Management – Effective Programs Drive Productivity, Quality and Customer Satisfaction” ACA News, March 1995, pp. 1, 18-19.
Berke, George B. “How to Conduct a Performance Appraisal”. ASTD INFO-LINE, 1990.
Callahan, Madelyn. “The Role of the Performance Evaluator” ASTD INFO-LINE, 1998.
Clarke-Epstein, Chris. “Truth in Feedback” Training and Development Journal, 2001 Nov. V 55, n.11, pp. 78-80.
Darraugh, Barbara (Ed.) “Coaching and Feedback” ASTD INFO-LINE.
Grensing-Pophal, Lin. “Motivate Managers to Review Performance” HR Magazine, March 2001, Vol. 46, No.3. pp.44ff.
Joinson, Carla. “Making Sure Employees Measure Up” HR Magazine, March 2001, Vol. 46, No.3. pp.36ff.
Related Resources in the same issue: Elements of a Good Appraisal; Different Strokes: Making Informal Reviews Work.
Rich, Jude and Mary Mavis. “Pull, Don’t Push, For Better Performance” ACA News, May 2000, pp. 8-10.
Rodriguez, Eleana. “Culture of Dialogue: the Key to Performance Management” WorkSpan, September 2002, pp. 24-28.
Scarp, Mark J. “PM Programs Help Meet Company Goals” ACA News, March, 1995, pp. 20-21.
Sharpe, Cat (Ed.) “How to Motivate Employees” ASTD INFO-LINE.
Whalen, J. Patrick. “Enhancing Job Performance Through Performance Analysis & Consulting” ASTD.
MISCELLANEOUS RESOURCES
Society for Human Resource Management (SHRM) Online Member Resources:
Pitfalls to Avoid When Appraising an Employee
Performance Improvement Hints
Formal Performance Interview Checklist
Performance Appraisal Schedule (form)
Counseling and Disciplinary Issues
INTERNET RESOURCES
SHRM: The Society for Human Resource Management. www.shrm.org
WorldatWork: www.worldatwork.org [This organization was formerly known as the American Compensation Association]
ASTD: The American Society for Training and Development: http://www.astd.org/
Manager mini-seminars and tools for performance-related issues from CCH (some are free, others not)
www.HRTools.com
Archer North & Associates This website offers an overview of performance appraisal: introduction, basic purposes, appraisal methods, benefits of appraisal, reward issues, conflict & confrontation, common mistakes, and bias effects. They also offer samples of their ANPAS appraisal forms.
www.performance-appraisal.com
Daniel Robin & Associates
www.abetterworkplace.com
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