Local Care Direct
Job Description – Clinical Support Worker (Nursing)

Job Title:Clinical Support Worker - Minor Injuries

Surgery:St Georges Minor Injuries Unit & Wharfeldale Minor Injuries Unit

Hours:Various (incl weekends, evenings and public holidays)

Accountable to:Senior Nurse Manager

Responsible to:Lead Nurse /Out of HoursManager

JOB SUMMARY

  • To be part of the health care team providing high quality and forward thinking nursing care to meet the holistic health care needs of the practice population
  • To work to agreed practice standards and protocols

Duties and Responsibilities:

The clinical support worker works under the direct supervision of the minor injuries nurse practitioners and is accountable to the Lead Nurse for their actions in undertaking delegated work. This is guided by standard procedures and requires a degree of initiative. The clinical support worker also provides support for other members of the Minor Injuries health care team.

  • Undertakes agreed procedures to include: wound care,including wound closure application of plaster of Paris casts to limb injuries and general dressing and bandaging of minor injuries.
  • Supporting patients who are anxious and or distressed.
  • Assists patients and where appropriate encourages self care and self management of injuries through health education
  • Refers to other members of the health care team as appropriate
  • Works within all relevant practice policies and procedures e.g. health and safety at work
  • Responsible for order and regulation of clinical supplies and upkeep of equipment within the department
  • Actively contributes and promotes high standards for infection control in the clinical area
  • Contributes in the creation of confidential electronicpatient records

Health promotion

  • Encourages and supports individuals, families and groups to address issues which affect their health and social well-being
  • Represents the interests of individuals and families when they are not able to do so themselves
  • Develops and maintains the health promotion material within the unit including displays for the waiting room

Manage and lead

  • Contributes to the development, monitoring and evaluation of care delivered by the health care team
  • Promotes effective communication and relationships within the team
  • Works collaboratively as a team member to achieve the objectives of the Urgent care contract and aspirations of the team
  • Partakes in clinical supervision for own development
  • Actively participates in Team meetings
  • Develops own knowledge and practice to meet objectives/changes in service

Manage and use information

  • Makes effective use of the IT system by ensuring the consistent and accurate entering of data and use of Read codes
  • Makes recommendations to raise standards of practice and service delivery
  • Identifies and supports the management of safeguarding of adults, children, young people.

Research and development

  • Contributes to practice/team audit/research activity as required

The main duties and responsibilities shown above are not exhaustive but should merely be regarded as a guide. The jobholder will be expected to conduct any reasonable activities according to the business needs at that time. These will be subject to periodic review and may be amended to meet the changing needs of the business. The job holder will be expected to participate in this process and the company would aim to reach agreement to changes

April 2016

PERSON SPECIFICATION – Clinical Support Worker

Attributes / Essential / How identified
Qualifications / Willing to work towards the National Vocational Qualification level 3 for Health Care Workers / Application form
Interview
Special
knowledge/
competencies / Demonstrates an understanding of the role of the Clinical Support Worker
Willing to develop clinical skills and competencies relevant to the role / Application form Interview References
Practical and intellectual skills / Demonstrates self awareness, i.e. strengths and weaknesses, personal qualities and skills
Able to communicate routine information that requires tact and persuasive skills, or where there may be barriers to understanding
Standard keyboard skills/computer literacy / Application form Interview
Informed judgements / Able to make judgements where there is more than a straightforward choice of options, e.g.options for treatment for wound care ( Training will be given as needed) / Interview
Planning and organisational skills / Able to organise own time and workload, and cope with occasional last-minute changes / Interview
Training and
education / Willingness to undergo education/ training for both practice and service needs
Willingness to work towards professional and performance objectives (appraisal) / Application form Professional portfolio
Disposition/ personal / Demonstrates motivation, reliability and commitment to team working and the development of others
Flexibility, commitment and adaptability
Demonstrates an ability to value the opinions of others / Application form Interview References
Physical effort/ skills / Fitness to do the job
Ability to work within manual-handing policy
Ability to handle simple medical equipment and undertake clinical procedures (dexterity and manipulation skills)
Frequent requirement for light physical effort for short periods
Must either be Hepatitis B immune or be willing to undergo an immunisation course / Health screening
Mental and emotional effort / Concentration required daily, e.g.wound closure
Ability to deal with occasional exposure to distressing circumstances or emotional events
Ability to cope with occasional exposure to aggressive behaviour / Interview