APPENDIX B - SCOPE OF SERVICES
1. ROLE OF INSURANCE/TAKAFUL BROKERS
The scope of services expected of the appointed Broker in administering the Insurance Programmes during the contracted period includes the following:
a) Review, design, advise, recommend and enhance the Bank’s existing Insurance Programme to ensure the adequacy of coverage, sum insured/limits in accordance to policy definitions.
b) Guide and lead the preparation of underwriting risk arrangement for the procurement of Insurance Programme based on the operational needs of the Bank and best practices in the market.
c) Evaluate proposals by insurance/takaful companies and provide advice as well as recommendations for the placement of policies.
d) Lead the negotiations with insurance/takaful companies to ensure BNM obtains the most comprehensive and cost effective coverage.
e) Validate and finalise the policy coverage with the respective insurance/takaful companies as agreed by the Bank, and ensure that the terms and conditions of contracts are fully enforced.
f) Ensure accurate assessment of claims and payment compensation through the implementation of effective and efficient administration/processes.
g) Lodge and keep track of all incidents and provide the Bank with periodic reports covering the overview of transactions under the Insurance Programme such as claims and pay-out; risk controls and recommendations for improved coverage.
h) Provide advisory on risk management including risk mitigation with the main objective of reducing potential losses/damage as well as cost of future insurance premium to be borne by the Bank.
i) Provide value added-services to the Bank and its employees, which would potentially enhance the effectiveness of the Bank’s operations, optimisation of its resources, as well as improving risk management decisions by the employees.
2. INSURANCE PROGRAMMES AND COVERAGE
The 7 classes of insurance under the Bank’s mandatory Insurance Programme include the following:
No. / Classes of insurance / Coverage / Risks Covered /1. / Fire Insurance / All BNM properties including Regional Offices, branches, resorts & official residences. / Loss or damage of Bank’s properties due to fire and related perils, lightning and explosion.
2. / Plate Glass Insurance / All BNM properties including Regional Offices, branches, resorts & official residences. / Accidental breakage or damage to plate glass of every description fixed in the Bank’s premises.
3. / Public Liability Insurance / All BNM properties including Regional Offices, branches, resorts & official residences. / Any liability arising from accidents or losses suffered by individuals at the Bank’s premises during the coverage period.
4. / Group Term Takaful (GTT) & Group Personal Accident (GPA) / All BNM staff and Board Members. / Death, total/permanent disabilities due to natural cause and/or accidents, 24/7 worldwide
5. / Vehicle insurance / All the Bank’s vehicles except those located outside Malaysia / Physical damage and/or bodily injury resulting from traffic collisions & against liability that could also arise there from.
6. / Art & numismatics collection insurance / Art Collection:
§ Paintings
§ Other artworks such as sculptures, etc
Numismatic Collection:
§ Coins
§ Currency notes
§ Currency-related items
General Artifacts
§ Collectibles with heritage/intrinsic value / Loss or damage of artworks while on display or stored at the Bank’s premises.
7. / Marine insurance (Insurance on printing cost of currency consignment by companies located overseas) / Consignment of currency notes from overseas to the Bank / Loss or damage of currency consignment between the points of origin and final destination (BNM).
In addition to the mandatory classes of insurance, the Tenderers may include in its value added services the following insurance schemes for the Bank’s employees:
ü Mortgage Reducing Term Assurance (MRTA) / Mortgage Reducing Term Takaful (MRTT) for the employees to protect their housing loans (Islamic or Conventional financing) with the Bank.
ü House-owner Insurance / Takaful Plan for the employees to protect their properties, which are financed through the Bank’s staff housing loan.