Executive Board Minutes of Meeting

Meeting Title:
July Meeting / Date:
1st July 2016
Time:
1.30-3.30pm / Venue:
Healthwatch Sunderland, Stanfield Business Centre, SR2 8SZ
Attended:
Kevin Morris – Chair KM
David Tate – Board Member DT
Neil Evans – Board Member NE
Liz Highmore – Board Member LH
Janet King – Board Member JK
Margaret Curtis – HWS Programme Manager MC
Jemma Wilkinson-Rush – Administrator JWR
No. / Item / Action
1 / Apologies and Introductions:
  1. Helen Clay

2 / Minutes of Previous Meeting: (June)
  1. All recorded as accurate

3 / Feedback from Board:
  1. MC introduced a meetings attended feedback form which all staff and board will trail to allow the communication to flow easier when actions are required from HWS staff team.
  2. Blank Copies to be posted to Board Members
  3. Out of Hospital Board – David Tate attended – New ambulatory service is being trialled where patients will be sent from GP direct to hospital instead of A&E. This will cover 3 areas: Deep Vein Thrombosis, COPD and Cellulitis.
  4. KM has arranged a meeting on 20th July with Ken Bremner, Chief Executive of City Hospitals Sunderland to discuss further the alliance between South Tyneside Hospital and Sunderland Royal Hospital.
/ MC
4 / Staffing Update:
  1. Anna Gillingham has joined the team as a full time Engagement Officer.
  2. Rabia Tilt has joined the team as a part time Engagement Officer on a casual contract.
  3. The Engagement Co-ordinator Role is currently vacant.

5 / Work Plan Update:
  1. Current work plan discussed.
  2. Visit to Sunderland Eye Infirmary on 28 June as a result of the trend of good comments on HWS data collection system. A newsletter article will follow.
  3. Visit to Sunderland Royal Hospital A&E department as a result of not so good feedback from HWS data collection system is planned for 5th July, KM and Anna Gillingham attending.
  4. Patient Participation Group work discussed briefly. To be discussed as a separate agenda item at the next board meeting.

6 / Data Intelligence:
  1. Data received discussed.
  2. Board would like comments to be shown where more serious feedback has been given.
  3. KM has asked if the data can be compared to other areas.
  4. LH advised that Dr Weatherhead has now retired.
  5. Domiciliary Care discussed from data trends. KM would like to know who is responsible at the local authority.
  6. Domiciliary Care in line with medicines management discussed. Questions raised: Who records/is able to give medication? Who commissions the services? Do other Healthwatch have the same/similar feedback? MC to check into the Medicines Management Policy.
  7. Domiciliary Care - DT Declared an interest due to the work Hetton Home Care undertake.
/ MC
MC
MC
MC
7 / Actions from Board Development Day:
  1. MC and KM to have a separate meeting to discuss, and any items arising from these discussions will result in future Board updates and agenda items.

8 / Annual Celebration Event:
  1. The board agreed Healthwatch polo shirts and T-shirts for the day would be necessary to allow board members, staff and volunteers to be easily recognised. Email to all to confirm sizes required.
  2. 5 Priorities agreed for the public to choose from: Domiciliary Care /GP appointment waiting times/GP and Mental Health/Disabled Access in Healthcare/Access to Dentists.
  3. LH noted it would be inappropriate to provide sweets at the stand.
  4. The board agreed the invite to be sent out to the newsletter mailing list.
  5. LH requested we check SAFC is on the list.
  6. LH and JK noted that the All Together Better event is hosted on the same day. LH or JK to contact them with regards to times and attendance.
/ MC
MC
MC
9 / Finance:
  1. MC advised no changes until the Quarter end.

10 / Safeguarding:
  1. None to record.

11 / Any other Business:
  1. MC advised policies are up for review, and asked the board to take a look and discuss: Complaints/Code of Conduct/Register of Interest/Terms of Reference. Documents to be posted to board members and all comments to be returned by 25th July 2016.
  2. Board agreed to take up Carol Gaskarth’s offer to attend the August board meeting for a Q&A session.
  3. Idea’s discussed with board on future activities with volunteers. Idea’s to be discussed with Anna Gillingham on her return from Holiday.
  4. NE advised he will soon have new students and will recommend volunteering with HWS.
  5. NE to send through details of volunteering fair on Chester Road.
  6. LH requested a copy of ‘Discharge from NHS inpatient care of people with continuing healthcare needs (department of health 2009).
/ MC
MC
NE
MC
Future Meetings:
Next meeting to be held on:
5th August 2016
1.30-3.30pm
Venue:
Healthwatch Sunderland, Stanfield Business Centre, Addison

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