Implementation

Request for Certification and Release of Funds Form

All Certified Projects Must Follow NM State Policies and Procurement Code

Governance

Name

/ GenTax Enhanced Maintenance
Date / July 15, 2013
Lead Agency / TRD IT Division, Gentax Bureau

Executive Sponsor

/ Demesia Padilla
Agency Head / Demesia Padilla
Agency CIO/IT Lead / Greg Saunders
Abstract
The New Mexico Taxation and Revenue Department is requesting to increase the maintenance and support contract for the GenTax system to $2.25M per year (“Enhanced Maintenance Appropriation”). This is an increase of $1.0M over the current budget. TRD is currently engaged in an upgrade of GenTax, the tax system of record for the state. This $6.23 M upgrade is a very large project that began in July of 2012 and will progress until June 2014. The new version incorporates enhancements that are expected to show an ROI on the original appropriation exceeding 3:1 over the next 5 years. In fact, due to the current changes already implemented, as of June 2013, TRD has already recaptured 100% of the total appropriation in “new revenues.”
There are two major benefits delivered by an appropriation to the enhanced maintenance cost for this system. The first provided by the Enhanced Maintenance Appropriation will entail being able to implement continuing system upgrades. The enhanced maintenance ensures TRD will receive all new versions of the GenTax software as they become available. Historically, due to budgetary constraints, TRD has maintained a minimal support contract for this system, which required the agency to use the onetime C2 request process to pursue periodic software version upgrades. This approach has not proven to be cost effective or efficient and has been the major reason GenTax was three versions out of date. The enhanced maintenance and support contract will increase the number of dedicated contract developers supporting the system which will let TRD maintain the most current Gentax software version for enhanced efficiency, capability and security. These enhancements will protect existing revenue while promoting additional opportunities for generating new revenues as already proven by the Gentax V9 upgrade.
The second major advantage will be to have the necessary contractor resources to utilize and maintain the full capabilities of the Taxpayer Access Point (TAP). This is a web portal for modern electronic filing and is fully integrated with the rest of the GenTax tax system. Currently, the GenTax version of TAP is read-only. This limits taxpayers to viewing their filed returns only. As a consequence, TRD maintains a separate in-house platform for electronic filing and paying. This in-house E-file platform which is separate from GenTax is very difficult to maintain and is prone to system failure. Moreover, the complexity of the in-house E-file system makes it difficult and expensive to accommodate legislative changes, annual form changes, and apply any other enhancements. Having the ability to utilize the full version of TAP with funding provided by the Enhanced Maintenance Appropriation will mean TRD will have the contractor resources to deploy and maintain a single electronic filing system with modern conveniences integrated with the upgraded GenTax tax system. This will also make available modern technologies in respect to compatibility, maintainability and most importantly, security.
This enhanced support contract will allow TRD to keep the entire system up to date, will allow TRD to more quickly accommodate legislative changes like the OGP, PTE changes of the last few years or the more recent HB184/256. Our current Enhanced Support contract will end June 2013.
Start Date / July 1, 2013 / Planned End Date / June 30, 2014
Amount Requested this Certification / $ 1,000,000
Amount Previously Certified / $
Remaining Appropriation not Certified / $
Total Appropriated Amount / $ 1,000,000

Certification History (Include any previous project or phase certifications)

Date
/ Amount / Funding Source(s) (use specific citations to laws, grants, etc.)
July 15, 2013 (This request). / $1,000,000 / Laws of 2013 Chapter 227 Section 7 Item 4
Appropriation History (Include all Funding sources, e.g. Federal, State, County, Municipal laws or grants)
Fiscal Year
/ Amount / Funding Source and Appropriation language
FY 2014 (This request) / $1,000,000 / Laws of 2013 Chapter 227 Section 7 Item 4
Major Deliverable Schedule and Performance Measures

Major Project Deliverable and Performance Measure

/ Budget /

Due Date

/

Project Phase

Enhanced annual GenTax software maintenance and support FY 2014.
·  The ability to stay current with the Fast COTS software. There would not be a requirement to purchase new versions of GenTax as they are released. This support contract ensures that we are kept current and able to implement new software version releases at no additional cost or effort.
·  Major functional enhancements without additional cost as required, currently not identified. Historically these are a result of legislative changes or desired modifications to the tax system as required by changing business rules.
·  Resources to maintain and support the data warehouse initiative which is currently transitioning to the FAST COTS application.
·  Utilization of Full File and Pay TAP (Taxpayer Access Point) / $1,000,000 / Quarterly payments $250,000 / Implementation
Budget
Comments: Enhanced Annual Gentax software maintenance and support FY 2014.
Description
/

FYxx & Prior

/ FY2014 / FYxx / FYxx / FYxx&After
Staff - Internal
Consulting Services
Hardware
Software Maintenance / Enhanced GenTax Software Maintenance / $1,000,000 (Quarterly Payments $250,000)
Total / $1,000,000

IT System Analysis

Not applicable. Support and maintenance for pre-existing GenTax infrastructure. No TARC review required.

Interoperability (Describe If/how this project interfaces with existing systems/Applications)

Not applicable. This implementation request covers enhanced maintenance activity for pre-existing GenTax systems and applications.

Independent Verification & Validation (Include summary of the latest IV V report)

IV&V will produce two reports: an Opening and a Closing report.

Significant Risks and Mitigation Strategy

No significant risks identified: this implementation request covers the renewal of maintenance activity at an enhanced level for pre-existing GenTax systems, applications and infrastructure.
Transition to Operations
Not applicable. This implementation request covers enhanced maintenance activity for pre-existing GenTax production systems and applications.

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Revision: 9/1/10 Page 1