Queen of Peace Center

ER Engagement Specialist

Job Location: Queen of Peace Center – Cathedral Tower

Reporting Relationship: Chief Executive Officer

Salary: Commensurate with Experience

Employment Status: Full-Time Non-Exempt (Eight Month Grant Funded Position)

General Description:

The incumbent of this position is responsible for providing community-based services and managing the outreach for individuals with mental illness and/or substance use disorders who are referred from the emergency room/hospital for medication assisted treatment as a result of an opioid overdose.

Responsibilities:

·  Develop and maintain effective and positive working relationships with referral sources, emergency departments, community members, donors, volunteers, colleagues, supervisors, employees, and other agency programs.

·  Engage consumers in the services offered through the project.

·  Follow-up to all referred clients within 24 hours (48 if on a weekend), making every attempt to initiate contact in the emergency room/hospital as appropriate.

·  Provide support to individuals in crisis utilizing motivational interviewing and other techniques to encourage participation and engagement in treatment.

·  Coordinate a warm hand-off between the person referred and the treatment program.

·  Submit monthly reports to BHN to track all contacts and follow-up for stakeholder reporting.

·  Participate in developing and implementingcommunity activities that support and promote recovery and include supporting the development of opioid/medication assisted treatment, education,and support groups.

·  Track the flexible funds utilized and ensure report is submitted quarterly.

·  Submit success stories and needed information quarterly.

·  Work closely with ED staff to develop a transition plan for individuals being referred to treatment.

·  Provide education on overdose prevention.

·  Work with varying ethnicities, cultures, religions, educational levels and socioeconomic statuses.

·  Follow-up with clients for missed appointments within 24 hours.

·  Provide linkage and referrals to other community services as needed prior to admission to the treatment program.

·  Track clients engaged in the project to identify and record key dates of initial engagement, admission, thirty-dayengagement, outcomes at twelve weeks and discharge from the program.

·  Participate in treatment planning, clinical staffing, inter-agency team meetings, and stakeholder/steering committee meetings, providing feedback on all pertinent cases.

·  Document all the services provided in accordance with established agency policies.

·  Assist assigned consumers with discharge process.

·  Represent the agency in a professional manner in the community.

·  Handle crisis situations as they arise.

·  Assist assigned clients in meeting identified needs in conjunction with the clients' treatment plan.

·  Provide experiential training in life skills and resource acquisition.

·  Provide appropriate assistance for clients in need of medical services.

·  Arrange and refer clients for services and resources.

·  Demonstrate interest in long-term and short-term goals and objectives of the company.

·  Other duties as assigned by the Clinical Supervisor, Lead Counselor/Therapist, Lead Relapse Prevention Mentor, Vice President, and/or Executive Team member.

Qualifications:

·  Master's degree in Psychology with a concentration in Substance Abuse/Mental Health or closely related field is required; license eligible preferred.

·  Lived experience with sustained recovery is strongly preferred.

·  Valid MO driver's license with acceptable driving record and current proof of insurance is required.

Please submit a cover letter, resume and salary requirements to , attention Toni Muhammad.

EOE