2013 Charlotte ASTD Day of Learning Program
2013 ASTD Charlotte
Day of Learning
December 4, 2013
Program and Schedule
#CharASTDDOL
Premium Sponsors
Other Sponsors
Schedule
8:00 - 8:45 / Registration and BreakfastLobby
8:45 – 10:00 / Session 101
Ballroom
CLO Panel – Chris Payton, Lisa Doyle, Terry Gornet, Mary Beth Wynne
Facilitated by Sherry Barretta
10:00 – 10:15 / BREAK
10:15 – 11:15 / Session 201
Barnes Theatre
Barry Shields
Becoming a Leader in the Learning Organization / Session 202
Crescent
Sarah Clarke
Creating Demand: Getting Noticed in a Noisy World / Session 203
Carolina
Guy Wallace
Performance and Enabler Analysis
11:15 – 12:45 / Session 301
Carolina
Lunch and Keynote – David Wilkins
12:45 - 1:45 / Session 401
Barnes Theatre
Michael Rochelle
Trends:Unexpected Findings that Could Impact Your Strategies / Session 402
Crescent
Emily Stevens
Making Talent Development Global / Session 403
Carolina
Marcia Jackson
The Ten Minute Trainer: Teaching a Lot In a Little Time
1:45 - 2:15 / BREAK – Visit The Sponsors!
2:15 - 3:15 / Session 501
Barnes Theatre
David Wilkins, Michael Rochelle, Barry Shields
Facilitated by Scott Sutker
Human Capital Panel Discussion / Session 502
Crescent
Steve Maul
Helping Customers Buy: A New Look at Sales Training / Session 503
Carolina
Brian Corey
Using Positive Feedback to Create a Learning Culture
3:15 - 3:30 / BREAK
3:30 - 4:30 / Session 601
Carolina
Closing Keynote - Bob Mosher
4:30 – 5:15 / Networking/Social
Lobby
Session 404
Bridges
Josh Cavalier
Building Interactions with Articulate Storyline
12:45 – 4:30
NOTE: Pre-registered Attendees ONLY!
Site Map
Directions to Hood Center
HR Certification Institute Recertification Program Information
The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for recertification credit.
The program number needed for certification will be available on site.
Table of Contents
Premium Sponsors 2
2
Other Sponsors 2
Schedule 3
Site Map 4
Directions to Hood Center 5
HR Certification Institute Recertification Program Information 6
Session 101: CLO Panel 8
Session 201: Becoming a Leader in the Learning Organization 9
Barry Shields 9
Session 202: Creating Demand: Get Noticed in a Noisy World 10
Sarah Clarke 10
Session 203: Performance and Enabler Analysis 11
Guy Wallace 11
Session 301: Lunch Keynote - Reskilling the Workforce: Driving Strategic Change through Learning 12
David Wilkins 12
Session 401: Global Learning Trends:Unexpected Findings that Could Impact Your Strategies 14
Stacey Harris 14
Session 402: Cultural Differences: Making Talent Development Global 16
Emily Stevens 16
Session 403: The Ten Minute Trainer: Teaching a Lot in a Little Time 17
Marcia Jackson 17
Session 404: The Building Interactions with Articulate Storyline 19
Josh Cavalier 19
Session 501: Human Capital Panel Discussion 21
David Wilkins Stacey Harris Jessica Kane 21
Session 502: Helping Customers Buy: A New Look at Sales Training 22
Steve Maul 22
Session 503: Using the Wisdom of the Workforce to Develop Employees 24
Brian Corey 24
Session 601: Closing Keynote - Performance Support: Are we Missing a HUGE Opportunity? 25
Bob Mosher 25
Session 101: CLO Panel
And
Mary Beth Wynne,
Director, Talent Development
Duke Energy
Chris Payton Lisa Doyle Terry Gornet
Bank of America Lowe’s TIAA-CREF
Facilitated by Sherry Barretta, CEO VisionCor
Time: 9:00 – 10:00
Room: Carolina
Session Description
Enjoy this fun and interactive panel session with some of Charlotte’s leading Chief Learning Officers. Learn what keeps them up at night and where they see their organizations going in the future. Sherry Barretta, CEO of VisionCor, will facilitate the discussion. Come with your questions too! There’s plenty of time for an in-depth Q&A.
Session 201: Becoming a Leader in the Learning Organization
Barry Shields
Sr. Manager, Talent Management Online & Mobile Experience, Cisco
Time: 10:15 – 11:15
Room: Barnes Theatre
Session Description
What's it really like to be a Sr. Leader? This session is intended to provide insight on the experience I had during my journey to a Sr. Leadership role in a central learning organization. I will share what I learned, what I observed, and my recommendations.
Learning Objectives
In this session you will learn how to:
· Identify techniques you can use to achieve a role as a Sr. Leader.
· Determine if becoming a Sr. Leader is truly something you want.
· Explain the skills necessary as a Sr. Leader.
Speaker Bio
Bio: Barry isa graduate of Florida State University's Instructional Systems master’s degree program with over 16 years’ experience working at some of the most successful corporate learning organizations (NCR, AT&T, Cisco Systems) in the United States.
As a trusted advisor to Cisco's Chief Learning Officer, he led the team that built Cisco's business architecture strategy for the Learning & Development Solutions Group. This included managing strategic initiatives, partnering with IT to define system architecture capabilities and gaps, defining the common business process, and creating a multi-year strategy for the organization. Barry now leads the online and mobile experience team within Cisco's Talent Management organization.
Session 202: Creating Demand: Get Noticed in a Noisy World
Sarah Clarke
Managing Director, Intuition Publishing Ltd.
Time: 10:15 – 11:15
Room: Crescent
Session Description
In a world of digital dissonance, how do you get your people to listen up? This session will convey how a mixed approach achieves the highest results. We will provide an array of attention-grabbing strategies from online digital commercials to social and mobile learning, blended to demand attention and create impact.
Learning Objectives
In this session you will learn how:
· Major consumer-driven industries capture their audience attention and create demand.
· To drive your internal usage through strategies employed by major consumer-driven industries.
· To interest your audience in the training you offer in order to increase retention.
Speaker Bio
Intuition’s New York based Sarah Clarke is a multimedia, experience design, and business development specialist who hails from the Emerald Isle! Sarah leads Intuition’s learning solutions and consultancy service in North America.
Sarah and her team partner with Intuition’s customers to deliver first class training solutions. These highly tailored programs give clients the ability to educate through effective learning programs blending eLearning, mLearning and instructor led services. Sarah has worked in the digital learning industry for over thirteen years and has been with Intuition for eight years. During this time she has developed and delivered Intuition’s signature programs to Intuition’s top customers. Sarah is PRINCE2 qualified, has a 1st class honors BA in Design for Interactive Media and Masters in Multimedia Systems.
Session 203: Performance and Enabler Analysis
Guy Wallace
President, EPPIC Inc
Time: 10:15 – 11:15
Room: Carolina
Session Description
This session will provide a quick overview and some practice for a proven set of analysis processes, used several hundred times since 1982 by the presenter. First you will define the various Areas of Performance (AoP) for a job, complete a Performance Model chart including a Gap Analysis for one AoP, and then you will systematically derive some of the Enablers for that Performance. We will conclude by discussing the varied Performance Improvement uses of the data and insights generated.
Learning Objectives
In this session you will learn how to:
· Define Areas of Performance (AoPs) for a job
· Identify the Outputs, Measures, and Tasks of an AoP
· Conduct a Gap Analysis against an AoP’s ideal or current state
· Derive the enablers of Performance
Speaker Bio
Guy W. Wallace CPT, is an award winning performance improvement consultant specializing in the analysis and architecting of Instruction and Information to support human performance requirements. His 75 clients since 1982 have included over 45 F500 firms plus NASA, NSA, NAVAIR, NAVSEA and non-US firms including BP, Northern Telcom, Opel, and Siemens. His analysis and architecting projects have cut across every functional area typical of large enterprises. His work has won awards at AT&T, General Motors and Siemens Building Technologies.
His consulting specialty since 1982 is Curriculum Architecture Design (CAD) where he has completed 75 efforts producing over 100 Performance Development Paths for mission critical jobs. He has authored over 12 books, 90 publications and has given over 100 presentations to professional groups. He is a past board director and past president of ISPI and is a co-founder and past president of ISPI Charlotte. You may reach him via: and www.eppic.biz
Session 301: Lunch Keynote - Reskilling the Workforce: Driving Strategic Change through Learning
David Wilkins
Senior Director, Oracle Sales Academy
Time: 11:30 – 12:30
Room: Carolina
Session Description
The pace of change in business has been accelerating in recent years. New technologies like cloud and social force companies to rethink old computing paradigms. Retiring boomers force a rethink of traditional succession plans. Skills shortages and structural unemployment force companies to redesign strategies for attracting and retaining critical talent. With the need for increasing organizational agility comes the need to more rapidly reskill or upskill existing talent.
In this session, we’ll talk about the role that learning can plan in driving strategic change to critical talent processes, notably “hiring for critical roles,” long-term skill development, and short-term identification of key talent and near-gap fits for new initiatives. Key topics will include capability modeling and the connection between capability and learning plan design. Along the way, we’ll also touch on social learning, user-generated content, gaming and reward models.
Learning Objectives
In this session you will learn how to:
· Explain the key reasons for challenges in hiring for critical roles, including macro-economic drivers such as structural unemployment.
· Explain why capability focus learning strategies are one of the best long-term approaches to address the inability to successfully hire for critical roles.
· Effectively pitch the strategic value of learning in building sustainable critical role pipelines and the inter-relationship between capability training and career lattice models.
Speaker Bio
David Wilkins has been a thought leader in the social enterprise and human capital industries for more than 20 years. Through the development of award-winning simulation technology, LMS solutions, and social collaboration offerings, he has pioneered many innovative approaches to solve common workplace challenges, such as employee productivity and performance, recruiting and retention, and corporate communications.
David is an active speaker at industry conferences and has written articles for CLO Magazine, Training Magazine, and Talent Management magazine. David has also keynoted or chaired major industry events including Training and ASTD conferences, and the annual HR Metrics show. David is currently a principal leader of the Oracle Sales Academy with responsibility for platform infrastructure, authoring tools, learning and assessment strategy, and reporting.
Session 401: Global Learning Trends:Unexpected Findings that Could Impact Your Strategies
Michael Rochelle
Chief Strategy Officer, Brandon Hall Group
Time: 12:45 – 1:45
Room: Barnes Theatre
Session Description
No matter where you sit, globalization, technology, and cultural trends have had a major impact on your life. Our businesses compete and innovate in a global market. Our governments manage multi-generational talent on a global level. Our children interact with friends around the world through social networks and online gaming environments. As our world has changed – our approach to learning must change as well.
Join Stacey as she shares recent and unexpected findings in learning trends and practices across Europe, Asia, and North America. She’ll hold a lively discussion on how these trends will have an impact on your learning strategies and business plans.
Key topics include:
· Learning trends on a global scale: data from around the globe
· Understanding the needs of today’s cross-cultural and cross-generational workforce
· Assessing the impact of learning misconceptions on your learning strategies and plans
Learning Objectives
In this session you will be able to:
· Understand the Learning Trends on a Global Scale
· Understanding the needs of today’s cross-cultural and cross-generational workforce
· Understanding how to Assessing the impact of learning misconceptions on your learning strategies and plans
Speaker Bio
Stacey Harris oversees Brandon Hall Group’s research strategy and agenda, solution provider relations, and advisory services. Prior to joining Brandon Hall Group, she was with Bersin & Associates. In her most recent role as director of HR and talent management research, she launched the company’s HR practice and led key research initiatives in strategic HR, talent strategy, organization and governance, measurement, and total rewards. Stacey also served as director of strategic services for three years and worked with companies such as McDonald’s, Lockheed Martin, Cisco, and Pfizer on a variety of mission-critical talent initiatives.
Stacey has also held leadership roles at Jo-Ann Stores, MRI International, and Keybank.
Her background includes experience leading enterprise-wide change management initiatives and technology implementations, business process alignments, and the design and implementation of integrated organizational effectiveness solutions, including measurement strategies.
Stacey holds M.A.and B.A. degrees from Kent State and Ashland University.
Session 402: Cultural Differences: Making Talent Development Global
Emily Stevens
Vice President, Citi Learning O&T, Citigroup
Time: 12:45 – 1:45
Room: Crescent
Session Description
While implementing a new talent development program for high-performing, high-potential managers in Operations & Technology at Citigroup, we made use of many strategies to better adjust our approach to the diverse needs of regional organizations. Our approach included focusing on cultural differences that can create friction in work situations, and using them as a basis for teambuilding and communications.
Learning Objectives
In this session, you will learn to:
· Identify five areas of cultural difference which can have the most impact in workforces
· Explain the importance of assessment, discussion, and team activities in exploring and respecting cultural difference
· Discuss how to make global programs appropriate to regional and local challenges
Speaker Bio
Emily Stevens has had a career in corporate learning that has spanned traditional learning, talent development, performance support, and knowledge management. She is a degreed instructional designer, a Six Sigma Greenbelt and co-author of the book Designing Performance Support Tools.