Business Affairs DIVISION PLAN

2011-2013

  1. PROGRAM STRATEGY – Identify the educational programs and services we will offer in the future, how we will deliver them, where and when we will deliver them

Activity # / Initiative Description/
Responsibility / Fiscal Year 2011 / Expected
Completion Date / New
Funding Required / Fiscal Year 2012 / Funding
Required / Fiscal Year 2013 / Funding
Required
A11.01 BA / Resolve long-term housing for BTC program
VPBA / Award contract for housing (post 2014) / 01/2011
A12.01 BA / Business continuity
IT Director / NA / Develop comprehensive business continuity plan
(target date: 12/2011) / ?? / Begin implementation of business continuity plan
  1. STUDENT SUCCESS STRATEGY – Develop approaches and capabilities that help our students achieve and exceed their goals

Activity # / Initiative Description/
Responsibility / Fiscal Year 2011 / Expected
Completion Date / New
Funding Required / Fiscal Year 2012 / Funding
Required / Fiscal Year 2013 / Funding
Required
B11.01 BA / Automate the process for determining priorities for student refunds
Dir, Fiscal Affairs
IT Director / Gather student refund method information from other Banner colleges; work with IT to automate the refund process / 06/2011 / NA
B11.02 BA / Develop a One Card system
Dir, Fiscal Affairs / Complete feasibility study of a One Card system for student refunds, financial aid, etc. / 06/2011 / NA / Design and begin implementation of One Card system / $100,000 / Evaluate the One Card system and implement other functions / $25,000
B11.03 BA / Easley Campus Bookstore
Mgr, Admin Svcs / Install two kiosk stations based on MBS registration module / 01/2011 / $15,000 / Expand to four kiosk stations / $6,000
  1. STUDENT LIFE STRATEGY – Create an environment that attracts and retains students and makes their student experience enjoyable and memorable

Activity # / Initiative Description/
Responsibility / Fiscal Year 2011 / Expected
Completion Date / New
Funding Required / Fiscal Year 2012 / Funding
Required / Fiscal Year 2013 / Funding
Required
C11.01 BA / Create meal plan
Mgr, Admin Svcs / Feasibility study to deter-mine need for a meal plan based on cost and student experience / 05/2011 / $2,000 / Based on study results, roll out meal plan options to students, faculty and staff / $10,000 / Based on café expansion experience, offer meal plan at other campuses / $10,000
C11.02 BA / Review space options and install new furniture in Cafeteria/ Lounge area
Mgr, Admin Svcs / Determine redesign of café space and furniture to make the area more inviting and user friendly / 08/2010 / $100,000 / Change/replace outside furniture to create a more inviting area / $25,000 / Feasibility study on updates for Anderson Campus student lounge / $10,000
  1. INTEGRATION STRATEGY – Strengthen relationships and collaboration between the College and the community

Activity # / Initiative Description/
Responsibility / Fiscal Year 2011 / Expected
Completion Date / New
Funding Required / Fiscal Year 2012 / Funding
Required / Fiscal Year 2013 / Funding
Required
D11.01 BA / Explore partnerships with other institutions on shared technology such as disaster recovery
IT Director / Complete feasibility study on shared technology / 09/2010 / Design and implementation of common technology such as disaster recovery / $200,000
D11.02 BA / Partner with CU and Anderson University to certify small and minority businesses in our community and encourage employees to procure goods and services from these businesses
Dir, Fiscal Affairs /
  1. Develop and implement a plan to identify non-certified small and minority businesses in our service area and assist them in the certification process
  2. Organize a small and minority business fair to familiarize employees with their goods and services
/ 07/2010
06/2011 / $500
$2,500
D11.03 BA / Expand vendor base to maximize purchasing options
Dir, Fiscal Affairs / Organize a workshop for vendors on how to do business with TCTC / 06/2011 / $2,000
  1. PEOPLE STRATEGY – Ensure we have the right people in the right positions equipped and highly motivated to achieve our goals of service and instructional and operational excellence

Activity # / Initiative Description/
Responsibility / Fiscal Year 2011 / Expected
Completion Date / New
Funding Required / Fiscal Year 2012 / Funding
Required / Fiscal Year 2013 / Funding
Required
E11.01 BA / Expand development programs to include mentoring options for new employees
Dir, Personnel / Pilot a mentor program by selecting and training employees to serve as mentors. / 06/2011 / Pair new employees with mentors for six months. / Evaluate pilot program and continue as appropriate
E11.02 BA / Identify data/reports available to analyze minority recruitment and hiring processes; Identify benchmarks for minority recruitment and hiring
Dir, Personnel /
  1. Research benchmarks for minority hiring.
  2. Publish quarterly reports to the Access and Equity leadership team
/ 06/2011 / $1,000 / Establish objectives for hiring where utilization is below established benchmark
Target Date: 12/2011
E11.03 BA / Implement a leadership development program for all current supervisors
Dir, Personnel / Build curriculum and begin training / 10/2010 / $10,000 / Complete core courses training for all supervisors / $40,000 / Revise curriculum and add courses as necessary / $25,000
E11.04 BA / Implement diversity consultant recommendations for minority recruitment and advancement
Dir, Personnel /
  1. Evaluate recommendations
  2. Develop implementation plan
  3. Implement diversity training
/ 07/2010 / $15,000 /
  1. Complete diversity training for all employees
Target Date: 09/2011
  1. Implement other diversity consultant recommendations
Target Date: 06/2012
E11.05 BA / Review and evaluate compensation management strategy
Dir, Personnel / Develop compensation benchmarks for salary administration / 12/2010 / Establish objectives and timelines for aligning salaries to established benchmarks
Target Date: 06/2012
E11.06 BA / Develop comprehensive funding plan for professional development
Dir, Personnel / Identify and evaluate current funding streams and any required restrictions / 12/2010 / Implement changes to maximize available funding
Target Date: 07/2011
E12.01 BA / Implement Succession Planning program
Dir, Personnel / NA / Develop tools and processes for succession planning
Target Date: 06/2012 / Implement succession planning process for each division
Target Date: 06/2014
  1. EXTERNAL COMMUNICATION – Formulate and communicate our value proposition to audiences that have a vested interest in our services

Activity # / Initiative Description/
Responsibility / Fiscal Year 2011 / Expected
Completion Date / New
Funding Required / Fiscal Year 2012 / Funding
Required / Fiscal Year 2013 / Funding
Required
  1. FACILITIES AND INFRASTRUCTURE – Construction, upgrade, refurbishment, and acquisition of facilities, equipment, real estate, and technology needed to deliver outstanding educational programs and services

Activity # / Initiative Description/
Responsibility / Fiscal Year 2011 / Expected
Completion Date / New
Funding Required / Fiscal Year 2012 / Funding
Required / Fiscal Year 2013 / Funding
Required
G11.01 BA / Institute a portal strategy
IT Director / Complete feasibility study and develop plan for implementation / 08/2010 / NA / Implementation of portal plan / $99,000
G11.02 A / 100% participation in web-based document submittal
Mgr, Admin Svcs / Internal communication to faculty and administration encouraging use of web for submission of documents to Print Shop / 08/2010 / $500 / Continue communication to faculty and administration / $500
G11.03 BA / Develop preventive maintenance master plan
Dir, Phys Plt /
  1. Identify major equipment parts list
  2. Develop activity schedule
/ 08/2010 / Implement PM plan
G11.04 BA / Develop campus master plans
VPBA
Dir, Phys Plt /
  1. Select design firm
  2. Determine future building needs and layout
  3. Obtain Commission approval and publish Master Plan
/ 08/2010
12/2010 / $200,000
G11.05BA / Construct offsite parking facility
Dir, Phys Plt / Construct lot and establish shuttle service / 08/2010 / $972,000
G11.06 BA / Welding facility relocation
Dir, Phys Plt / Complete design study for welding facility / 07/2010 / $250,000 / Construct new facility and relocate program / $4,000,000
G11.07 BA / Complete Easley Campus
Dir, Phys Plt /
  1. Certificate of occupancy by 11/2010
  2. Begin classes 01/2011
/ 11/2010
G11.08 BA / Complete QuickJobs Center in Pickens County
Dir, Phys Plt / Manage project to a successful completion / 09/2010
G11.09 BA / Develop ADA accessibility plan
Dir, Phys Plt /
  1. Identify accessibility issues
  2. Complete feasibility and design studies
/ 07/2010 / $50,000 / Implement accessibility plan / $50,000
G11.10 BA / Implement energy conservation plan using ARRA funding and requirements
Dir, Phys Plt /
  1. Complete implementation of Phase I funded projects
  2. Identify necessary upgrade projects for Phase II funding
  3. Complete feasibility and design studies for Phase II
  4. Begin implementation of Phase II
/ Ongoing / $1,000,000 / Complete implementation of Phase II funded projects / $1,000,000
G11.11 BA / VOIP access
Mgr, Admin Svcs
IT Director / Complete VOIP access across all campuses / 06/2011 / $75,000
G11.12 BA / Complete wireless access on Pendleton campus
IT Director /
  1. Complete roll-out plan
  2. Design phase study
/ 08/2010 / NA / Implement Pendleton wireless access roll-out / $160,000
G11.13 BA / Develop a monitoring/automa-tion strategy for 7/24 environment
IT Director / Complete feasibility study and develop plan for implementation / 08/2010 / NA / Implementation of monitoring/automation plan / ??
G11.14BA / Land acquisition
VPBA / Develop acquisition strategy and program / 05/2011
G12.01 BA / Design new Student Center
Dir, Phys Plt / NA / Select design firm and complete design phase of project / $1,000,000
  1. CULTURAL ADAPTATION – Cultivate attitudes, habits, and a mind-set integral to achieving our vision

Activity # / Initiative Description/
Responsibility / Fiscal Year 2011 / Expected
Completion Date / New
Funding Required / Fiscal Year 2012 / Funding
Required / Fiscal Year 2013 / Funding
Required
H11.01 BA / Develop code of ethical conduct and certification process
Dir, Personnel / Develop a TCTC Code of Conduct and disclosure reporting process / 06/2011
H11.02 BA / Implement a Whistle Blower process
Dir, Personnel / Develop and propose a Whistle Blower process / 06/2011 / Implement approved Whistle Blower process
Target Date: 12/2011
  1. FUNDING STRATEGY – Manage and develop financial resources to support our plans

Activity # / Initiative Description/
Responsibility / Fiscal Year 2011 / Expected
Completion Date / New
Funding Required / Fiscal Year 2012 / Funding
Required / Fiscal Year 2013 / Funding
Required
I11.01 BA / Develop a vendor and contract management process
Dir, Fiscal Affairs /
  1. Develop more efficient methods of vendor payment, e.g. direct payment, wire transfer
  2. Involve departments that deal with large contracts for services in the developmentof a contract management process
/ 06/2011
I11.02 BA / Signatory authority policy for monetary and programmatic activities
Dir, Fiscal Affairs / Develop signatory authority policy and present to Executive Staff for approval; implement the policy / 09/2010
I11.03 BA / Build future tuition model and endorse through Commission
Dir, Fiscal Affairs / Develop and implement plan for new tuition model based on the new fee structure approved by the State. / 07/2010

9/24/20181