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Sept. 25, 2006
FOR IMMEDIATE RELEASEContact: Karen Salaz
303/837-3633
1-800-888-0001 Ext. 633
Judicial assistant honored with Outstanding Customer Service Award
Fourth Judicial District’s Sisneros serves two busy court divisions
Lawrence Sisneros, a judicial assistant in the Fourth Judicial District,* has received the Colorado Judicial Branch’s Outstanding Customer Service Award. The Colorado Judicial Branch annually recognizes a handful of outstanding employees for exemplary work contributing to the high quality of service provided throughout the state’s 22 judicial districts.
“Lawrence Sisneros is one of the most dedicated, hardworking, and honest individuals we have had the pleasure of ever working with,” says by Fourth Judicial District Chief Judge Gilbert Martinez, Judge Theresa M. Cisneros and co-worker Rachael Erickson in nominating Sisneros for the award.
In the two busy judges’ divisions that Sisneros serves, judges never need to worry about not having a file, telephone calls not being returned or customers not being served. In addition to working in Divisions 8 and 12, Sisneros helped design an electronic commitment and release form that is used to let the El Paso County sheriff’s office know when inmates have been sentenced or when their next court date is. Sisneros’ co-workers say the form is a huge time-saver for the sheriff’s office and has resulted in fewer court dates needing to be reset because of confusion about when inmates should be brought to court.
Sisneros also helped design the courtrooms for the new addition to the El Paso County Courthouse, meeting with the architects to advise them where to install various items. He frequently volunteers to help other court staff with Spanish-speaking customers and goes out of his way to help any judicial building customer who is lost or confused.
“In typical Lawrence fashion, he is now attaching ‘helpful hints’ to his e-mails, such as how to bypass very long voicemail messages,” the nominators say.
The Colorado Judicial Branch includes the state’s county and district courts, Court of Appeals and Supreme Court. A total of 3,139** judicial employees including 275 judges and justices work to resolve cases in a fair, timely manner and ensure that probationers are supervised appropriately. In Fiscal Year 2006, which ended June 30, 2006, 556,136 cases were filed statewide at the county court level and 189,415 cases were filed in district court, 1,109 in the state water courts, 2,748 in the Court of Appeals and 1,393 in the Supreme Court. The number of total active adult probation cases was more than 40,000 at the end of Fiscal Year 2006 and there were 7,870 active juvenile probation cases.
* The Fourth Judicial District comprises El Paso and Teller counties.
** This is the total Full Time Equivalent (FTE) allocated in the Judicial Branch. One FTE in some cases is divided between two or more people.
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