Pre-qualification Questionnaire

Prior to being invited to Tender for the provision of Stewarding and Security Services for Manchester Academy Venues (MAV) and the University of Manchester Students’ Union (UMSU) (hereby referred to as “We”) ask that you complete the following pre-qualification questionnaire. By providing this information we will be able to ensure that your organisation meets the minimum criteria that we are seeking from a service provider.

The information disclosed in this form will be used in the selection oftenderers. However, any invitation to tender based on this questionnaire doesnot imply any representation by Manchester Academy Venues / University of Manchester Students’ Union as to your financial stability,technical competence or ability in any way to carry out the services. The rightto return to these matters as part of the formal tender evaluation process is hereby reserved.

Please provide information on the following areas;

Table of Contents

1COMPANY DETAILS

2ORGANISATIONAL INFORMATION

2.1Workforce

2.2Policies

2.3Training

2.4Industry Standards

2.5Insurance

2.6Health & Safety

2.7Ethics & Sustainability

PLEASE RETURN THE COMPLETED PQQ AND ALL ASSOCIATED PAPERWORK TO BY 12 NOON ON 24 FEBRUARY 2017. PQQS RECEIVED AFTER THIS TIME WILL NOT BE CONSIDERED.

1COMPANY DETAILS

Please provide the name of the company who we will be engaging with for the provision of stewarding and security services

Please provide the name of the ultimate parent company (if applicable)

Please provide the name of any sub-contract who you are proposing to use (if applicable)

Please provide the registered address of your business including post code.

Registered office

Please provide the following information;

Company registration number
Charity number (if applicable)
VAT number
Number of years in business

What is the legal status of your business?

PLC / Partnership
Private Company / Sole Trader
Other (please specify)

Please provide details of your nominated contact for this tender.

Name
Email
Telephone Number

2ORGANISATIONAL INFORMATION

2.1Workforce

Please provide the following information regarding your workforce

How many people do you employ?
How many are based in the Greater Manchester area?
What percentage of the workforce are women (approx.)?

Are employees free to join or form a trade union?

Yes / No

What is the youngest age at which someone can be employed by the company?

2.2Policies

Does your company have any of these following policies or statements? Please indicate all applicable and provide copies.

Customer Care / Health & Safety
Equal opportunities / Training & Development
Environmental & Sustainability / Equality & Diversity
Business Continuity Plan / Living Wage Foundation Employer
Other (please specify)

How are these policies communicated with all staff, and what systems do you have in place to ensure that they are understood and adhered to?

In the last three years has any finding or formal investigation for unlawful discrimination been made against your organisation by any court or industrial tribunal?

Yes / No
If YES, please provide details, including actions taken as a result

2.3Training

Do you have a clearly defined process for the training and development of all staff?

Yes / No

If YES, please provide a copy of your training policy

Do you have staff who are accredited to train staff for the SIA licence?

Yes / No
If YES, please provide names

Please confirm which of the following areas your door supervisors are trained in. If this training is delivered ‘in-house’ please indicate

Yes / No / In-house training
Customer Care and Service
Control and restraint
First Aid
Risk Assessments
Fire Awareness
Conflict Management & Resolution
Weapon Awareness
Report Writing
Data Protection Awareness
Health & Safety
Bomb Alert & Major Incident Procedure
Equality & Diversity
Managing Accessibility Needs
Sustainability & Environmental

2.4Industry Standards

Is your company Security Industry Authority Approved Contractor Scheme (SIA ACS) accredited?

Yes / Please provide your Licence No.
Please confirm the date of your accreditation
No / Are you in the process of becoming accredited? / Yes
No

Have you ever had your SIA licence revoked / suspended?

Yes / No

Do you have any issues currently pending which may result in your licence being revoked / suspended?

Yes / No
If YES, please provide details

Have you ever had any members of staff who have been suspended or sacked for not having a current SIA licence?

Yes / No

Has your organisation achieved the following Standards? If certified, please provide copies, or any equivalent certification (please provide details)

ISO9001:
2000 / ISO9004:
2000 / BS7858:
2006 / BS7960:
2005 / BS8406 / BS25999 / ISO 22301
Certified
Working towards:
Date Awarded
Other Standards:

2.5Insurance

Please provide details of all insurance cover currently in force. If your company’s proposal is successful, adequate insurance cover will be required. The minimum levels required by Manchester City Council are detailed below.

If your current insurance is insufficient, please enclose a copy of a quotation from your insurance company indicating that the increased cover will be available should you be awarded the contract.

Insurers Name / Policy No. / Level of Cover / Renewal Date
Public Liability
(£10 million)
Employers Liability
(£10 million):
Professional Indemnity
(£5 million)

2.6Health & Safety

Please provide the name, position and qualification of nominated Health & Safety contact within your organisation

Name
Position
Qualification

How do you ensure that health and safety is embedded within your organisation and amongst your staff?

In the last three years has your organisation been prosecuted or served with improvement or prohibition notices by the HSE?

Yes / No
If YES, please provide details, including actions taken as a result

Please note that HSE’s prosecution database may be checked. A prosecution will not disbar your application, however failure to disclose a prosecution will.

Please provide your organisational accident statistics for the last three years (please continue of a separate sheet if necessary)

Year / Fatal / Major / Over 3 days / Minor

2.7Ethics & Sustainability

Yes / No
Does your company use or encourage employees to use sustainable transportation (car pools, bus pass programs, biodiesel programs etc.)?
Does your company have a waste reduction practices (double-sided copying, e-communications, resource optimisation etc.)
Does your company have energy and water conservation practices (including lighting, heating, cooling, ventilation etc.)

What other sustainability initiatives does your company have?

We are a Living Wage employer, and all Tenderers will need topay any staff employed within this contact at this level.

I confirm we will pay all staff employed by UMSU / MAV at the Living Wage, as a minimum

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