/ Marie Curie
Job Description

Job title:Volunteering Recruitment Executive

Department:Volunteering

Location:Pontypool, South Wales, or Vauxhall, London

Reports to:Volunteering Operations Manager

Accountable to:Head of Volunteering

Job Purpose/Summary

To be part of a busy operations team at the Marie Curie Volunteering Operations Centre based in Pontypool. You will contribute by providing volunteer recruitment, marketing and communicationsresource to complement the delivery of a high quality operational support service for the charity. This will include developinginternal and external networks to promote volunteering and establishing positive partnerships and campaigns which will lead to the take up of volunteering opportunities across the country. This role also has a requirement to support operational management as needed.

Key relationships

Internal

  • Other members of the Volunteering department
  • Brand, marketing and digital teams
  • Local volunteer managers from around the charity
  • Other stakeholders and contacts in Marie Curie

External

  • Third party suppliers eg Media buyers, print suppliers and volunteer recruitment websites
  • Organisations that can help raise the profile of our opportunities (eg volunteer centres, community locations)

Accountabilities (Duties & Responsibilities)

  • Provide volunteer recruitment support for local managers when required, offering tailored guidance and preparing insight-driven tailored action plans to meet agreed recruitment objectives
  • The design and production of inspiring promotional materials to assist managers in attracting volunteers in their community and monitor the success of these.
  • Take an active role in promotional events, displays and presentations to increase awareness of volunteering opportunities at Marie Curie, ensuring promotional materials are in relevant local languages and monitor the success of these.
  • To encourage defined groups of prospective volunteers to pursue opportunities with Marie Curie through information events, PR, online communications, and short-term trials, to create a diverse pipeline of fresh volunteers aligned with the charity’s strategic objectives
  • Support the wider Central Volunteering team by with new initiatives or programmes to attract or retain volunteers, alongside the Volunteering OperationsTeam Leader
  • To design, deliver and manage national volunteer recruitment campaigns to ensure that the volunteer resource requirements of internal stakeholder can be met.
  • Advertise and manage volunteering vacancies through third party online recruitment sites, using minimal spend to deliver positive outcomes for the charity
  • Proactively seek to enhance processes that affect the volunteer experience
  • Manage the content of web-based information systems that enable volunteers and staff to understand the volunteering programme at Marie Curie. Co-ordinate activity and updates to ensure details are accurately maintained on a continuous basis
  • Generate appropriate volunteering opportunities and role descriptions based on the needs of the charity
  • Undertake regular market and competitor audits, highlighting key trends, threats, opportunities and issues
  • Provide support and cover for the Team leader as necessary, to ensure that operational needs are met on a consistent basis, as directed by the Volunteering Operations Manager
  • Deputise for the Volunteering Operations Manager, as appropriate
  • To undertake any other duties deemed appropriate by the Volunteering Operations Manager or Head of Volunteering

General
In addition to the specific duties and responsibilities outlined in this job description, all Marie Curie employees should be aware of their specific responsibilities towards the following:

  • Marie Curie is committed to encouraging volunteering throughout the organisation and as such the post holder will be expected to support and respect volunteers, and may be asked to work alongside or supervise a volunteer as part of their role whilst working at Marie Curie.
  • Marie Curie operates a no-smoking policy. The post holder should either be a non-smoker or be prepared not to smoke in anycharity premises, grounds or vehicles or when on Marie Curie business outside the office.
  • Adhere to all health and safety and fire regulations and to co-operate with the charity in maintaining good standards of health and safety.
  • Adhere to all Marie Curie policies and procedures at all times
  • Actively promote and support the safeguarding of vulnerable adults, young people and children, observing and adhering to Marie Curie policies on safeguarding
  • Uphold ethical and professional standards and not behave in a manner that is likely to bring the charity into disrepute.
  • Promote and sustain a responsible attitude towards equal opportunities and diversity within the charity.
  • Demonstrate a commitment to ongoing registration requirements or any national professional or occupational standards associated with the role.
  • Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.
  • For designated roles, the post holder will be responsible for health & safety, business continuity planning and/or risk management. (These responsibilities will be notified on appointment).

This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.

/ Marie Curie
Person Specification

Job title: Volunteering Recruitment Executive

Criteria / Essential / Desirable / How assessed
Skills / Abilities / Capable of planning and prioritising work
Ability to communicate well and build working relationships with a diverse mix of stakeholders
A commercial mindset with the ability to negotiate and be pragmatic
Organisational abilities and good attention to detail
Analytical and problem-solving skills
Ability to demonstrate positive outcomes through team working
Successful promotion of products / services through a variety of online and offline tools / Good understanding of volunteering programmes within the third sector
Able to consider the operational impact of decisions and adapt proposals where necessary / CV, application form and interview, including tests
Knowledge / Good understanding and working knowledge of core marketing and communications principles / CRM database
Management / CV, application form and interview, including tests
Qualifications,
training and education / IT literacy – Microsoft \Office, email and social media channels
Degree level standard or equivalent / CV and application form
Experience / Partnership work and supplier management
Local and / or national marketing communications campaign management
Experience in coaching people through change to ensure a positive outcome / Demonstrable capability in the delivery of a volunteer / customer engagement strategy
Experience of providing training support, using appropriate channels / CV, application form and interview, including tests
Other requirements / A strong customer focus and an ability to work well within teams
Positive and professional attitude
Confidence and good business sense
Occasional unsocial working hours and regular UK travel
Current, clean driving licence / Interview and tests

Where appropriate, reasonable adjustments to these criteria will be considered to accommodate personal circumstances such as disabilities

/ Marie Curie
Terms & Conditions

Job titleVolunteering Recruitment Executive

Salary scaleMarie Curie Pay Scale Grade D

Salary

Annual leave entitlement33days (including 8 bank holidays)

Notice periodOne Month after 6 months of service.

Working hours35hours per week

Disclosure Check None.

Other benefits

  • Continued access to NHS Pension Scheme (subject to eligibility)
  • Marie Curie Group Personal Pension Scheme
  • Season ticket loan
  • Loan schemes for bikes; computers and satellite navigation systems