Corby Borough Council – Job Description

Health and Fitness Manager
Service Area: / C&L
Reports To: / Leisure Manager
Responsible For: / Gym Instructors / Studio Instructors / Associated Casual Staff / Membership Administrator
Scale: / 6 – SO1

Overall Job Purpose:

Responsible to the Leisure Manager for the day-to-day operation of the Gyms and Fitness within Corby East Midlands International Pool and Lodge Park Sports Centre with responsibility for Health and Fitness Teams

Main Duties and Responsibilities:

(This list contains the main duties and responsibilities of the post holder but it is not an exhaustive list)

  1. Managing the operation of the gyms and fitness facilities and programme ensuring that duties are carried out in accordance with the facilities Normal Operating Procedures and Emergency Action Plans
  1. Increase and develop membership and monitor the retention of gym customers to achieve membership and income targets
  1. Ensure an excellent standard of customer care is implemented and maintained in line with the Customer Care Policy and Customer Charter
  1. Assist in the implementation and monitoring of systems and records in relation to Quality Awards, in particular Quest and Inclusive Fitness Initiative awards
  1. Ensure the health, safety and welfare of all persons to comply with the policies and procedures relating to Health and Safety within the facility
  1. Co-ordinate and manage the studio and gym timetables including the management of training systems ensuring licence fees, professional memberships, training and contract of agreements are adhered to.
  1. To positively promote the facilities and drive membership sales through marketing, promotions, displays and events.
  1. Work in partnership with industry partners and companies to develop marketing plans to promote gyms and fitness and drive up memberships
  1. Ensure that all fitness staff hold and keep recognised qualifications up to date through Continual Professional Development training, in order to deliver quality services to customers which reflects the latest fitness industry knowledge and trends
  1. Operation and updating of the Leisure Management system PLUS2 to support the Leisure Mangers which includes memberships, facility bookings, payments, online booking, etc.
  1. Support the Leisure Manager to develop the ‘Community Outreach Health and Fitness’ programme
  1. Support the Leisure Manager to deliver the Health and Wellbeing Plan for Corby and promote gyms and fitness through promotions, programmes and initiatives i.e. CBC Workplace Health programme, Workplace Challenge
  1. Assist the Leisure Management team to develop the facilities gym and fitness programme by researching into upgrading of equipment and new technologies
  1. Work in partnership to deliver and monitor health associated schemes e.g. GP Referral, Cardiac Rehabilitation, Stroke Rehabilitation
  1. Assist in the gathering, collating and monitoring of relevant management information including performance indicators, Best Value Statistics and other Statistical Information

Additional Information / Local Agreements attached to this post

-  The post holder must attend all relevant training related to facility operation and facility development.

-  The employee will be expected to have a positive approach to the furtherance of his or her knowledge in all areas of work and to promote personal development

-  The post holder must be able to travel to and from facilities in order to undertake the role

-  The salary is all inclusive and the post holder will be required to work evenings/weekends on a rota basis, for which appropriate time off in the week will be given. This will be subject to change according to the needs of the business.

I have read and understood the job description and sign to accept the above terms and conditions of employment.

Employee Signature Date:

Authorisation Signature Date:

Corby Borough Council – Person Specification

The ideal candidate will be able to demonstrate the following skills, knowledge and experience

Criteria /

Skills, Knowledge, Experience etc

/ Essential / Desirable / Method of Assessment
Education / Qualifications / NVQ level 2 in Gym & exercise Instruction or equivalent. / E / Application
Exercise to music level 2 Qualification or 2 other studio based qualifications. / E / Application
ISRM Fitness Management certificate or equivalent or studying for
OR sufficient and detailed experience at a commensurate level / E / Application
Basic understanding of National Quality Assurance Framework (NQAF) in Activity Referral Systems by Department of Health. / E / Application and Interview
Experience of Partnership working with other agencies. / D / Application and Interview
GP referral Qualification and a minimum of 1 years experience of working in Activity/GP Referral / E / Application
A first Aid Qualification / D / Application
BACR Phase 4 Qualification Or Wright foundation Cardiac Phase 4 qualification and a minimum of 1 years experience / D / Application
Accredited on the Register of Exercise Professionals at Advanced Instructor Level 3 / D / Application
Experience of sales and working with membership schemes. / D / Application and Interview
Experience of operating a leisure management system / D / Application and Interview
Skills / Experience / The post holder must possess excellent customer care skills, be courteous at all times as well as being flexible and enthusiastic in their approach to the required duties. / E / Application and Interview
Ability to work unsupervised. / E / Application and Interview
Ability to motivate staff & create team spirit. / E / Application and Interview
Good oral and written communication skills. / E / Application and Interview
Ability to meet deadlines. / E / Interview
Flexible approach to working hours to meet the business needs / E / Application and Interview
Miscellaneous / It is special condition of employment that the postholder will work hours that is subject to variation to meet the exigencies of the service. The salary grade recognises this condition and no additional payments will be made in respect of the alternating these hours and weekend work. / E / Interview
The post holder must be able to travel to and from facilities in order to undertake the role / E / Interview