LISA ELL Cell: 639.590.3836
200 Bluefox Blvd N Lethbridge, AB T1H 5W6
Email:
CAREER PROFILE
Professional, committed and articulate individual who has several years of experience in office administration and customer service. Having recently relocated to Lethbridge to be closer to family, I am seeking an opportunity which will utilize the following skills and competencies:
Outstanding telephone etiquette; proficient in operating multi-line switchboards, providing information, scheduling and transferring calls
Competent in MS Office Suite plus QuickBooks, MedAccess and Accuro experience
Attentive to detail and accuracy
Adaptable and able to learn procedures quickly; extensive temp work within diverse environments (retail, agriculture, industrial, government)
People-oriented; able to positively interact with people in a variety of settings
Confidential, precise and accurate in communication
Professional motivated problem solver who works well under pressure
Bondable, Class 5 Driver’s License
EMPLOYMENT HISTORY
2017Medical Receptionist, Northside Medical Clinic, Lethbridge, AB
Effectively greeted patients, scheduled appointments. escorted patients to waiting rooms
Imported patient information from scanned files for electronic filing
Accepted payments, filed and maintained organized patient files
2014-2016Administrative Assistant, Manpower, Adecco & David Aplin Temp Employment Agencies, Regina, SK
Temporary work assignments with various industries that required proficiency to learn quickly and to multi-task
Reception duties included answering busy switchboards, providing information to the public and transferring calls
Used D-base, Excel and Word applications
Sorted and processed incoming/outgoing mail
Filed, faxed, photocopied and scanned a variety of correspondence
Dispatched transportation
2014Medical Receptionist, Dr. M. David Mervitz Medical Professional Corp., Regina, SK
Professionally operated busy telephone switchboard, directed inquiries
Scheduled, confirmed and changed patient appointments
Coordinated patient testing with hospital
Entered information in to computer and managed patient files
LISA ELL RESUME
EMPLOYMENT HISTORY CONTINUED
2011-2014Administrative Assistant, Lebell & Associates (Psychologists), Regina, SK
Provided reception/administrative duties including patient scheduling, answering switchboard, filing, emailing, photocopying, and faxing
Processed Account Payables/Receivables including daily and monthly invoicing
Handled/distributed mail
Accepted/recorded payments and performed bank deposits
Maintained office inventory levels; ordered supplies while adhering to a fixed budget
2009-2011Administrative Assistant, Kelly Temp Employment Agency, Regina, SK
Performed temp work for various companies
Utilized accuracy and analytical abilities in work involving compiling information and statistics
Provided professional office administration to government and other industries
OTHER EMPLOYMENT HISTORY
Sales Associate, Sears Canada, Moose Jaw, SK1 Year
Guest Services Agent, Heritage Inn, Moose Jaw, SK 1 Year
Sales Clerk, Walmart, Camrose, AB 1 Year
Switchboard Operator/Library Assistant, Gardner College, Camrose, AB 1 Year
Legal Secretary, Duncan and Craig LLP, Wetaskiwin, AB 1 Year
Office Assistant, Choice Office Personnel, Office Assistance Canada, Edmonton, AB 2 Years
EDUCATION
2017Accounting & Office Essentials (12 week program including Microsoft Word, Excel, Outlook, PowerPoint and Sage 50), Teamworks Career Center, Lethbridge, AB
2017True Colors Personality Assessment: Prevue, Office Essentials, Teamworks Career Center, Lethbridge, AB
2009Masters of Divinity (incomplete), Briercrest College and Seminary, Caronport, SK
2006Bachelor of Theology, Gardner College, Camrose, AB
1990Hotel & Restaurant Management Diploma, Sault College, Sault Ste. Marie, ON
VOLUNTEER WORK
I have been involved in various church community activities including educational team leadership and library work.