The Shaw Group Limited is one of the 50 Best-Managed Companies in Canada and is one of Eastern Canada's leading construction products manufacturer and community developer. The original member of Atlantic Canada’s Shaw Group of companies, Shaw Brick was established in 1861 as a small clay and tile manufacturer. Today Shaw Brick carries an extensive line of quality brick and concrete landscaping products. With retail stores in Dartmouth, Sydney, Moncton, Saint John and Fredericton our teams are dedicated to selling our quality products with a professional, service oriented approach.
Our Shaw Brick division is currently looking for Sales/Logistics Coordinator to join our team in Lantz, Nova Scotia. This individual will work hand in hand with Customers, Shaw Customer Service Representatives and Shaw Transport Team Members to ensure we deliver a superior customer solution.
This individual will be eager to learn and grow. A strong customer service ethic, calm under pressure attitude and the ability to understand systems and develop new solutions will all be important for success.
As an integral part of our sales team the successful candidate will:
o Represent the Shaw Group in a professional and respectful manner.
o Work hand in hand with Customer Service Representatives, Shaw Transport Team members and Shaw Sales staff to provide improved customer delivery service.
o Assist with the logistics, including load scheduling, optimizing loads, load checking and coordinating loads.
o Build customer relationships, including real-time customer support regarding questions on products, pricing and deliveries.
o Proactively advise customers when deadlines will not be met and provide “in area” calls regarding deliveries.
o Identifying solutions to conflicts between deliveries, timing, and customer inquiries.
o Develop solutions and systems to improve our delivery service (e.g. load checking & optimizing).
o Contribute to administrative process improvements.
The successful candidate will have the following skills and qualifications:
o Integrity and Ethics.
o College or university education, preferably in a business or logistics related program.
o Customer service focus, complemented by excellent communication skills and superior time management skills.
o Interpersonal Skills – Relationship builder.
o Ability to see big picture and figure out what to do without a detailed playbook.
o Someone who takes initiative with little to no supervision.
o Creative problem solver with a solution-minded approach.
o Proficient in computer software including Strong Microsoft Office.
o The ability to multi-task, prioritize and pay close attention to detail.
o Exceptional customer service and communication skills.
o The ability to work individually and as part of a team.
o Confident and Resilient.
Why work for our Shaw Brick team?
We understand the importance of investing in and developing our people. We are collaborative and team oriented. We provide our team with the opportunities to grow and we create a safe environment for our people to bring fresh ideas to the table. If this sounds like the right fit for you please show your interest by submitting your cover letter and resume to:
Email:
For more information on The Shaw Group of Companies and Shaw Brick please visit our website: www.shawgroupltd.com