Learning & Development Assistant

START DATE: September 2015

DURATION: Permanent

SALARY: £22,000 per annum

REPORTS TO:Learning & Development Manager

LOCATION: London (Waterloo)

ROLE OBJECTIVES

You will report to the L&D Manager and will be responsible for coordinating all training and events, maintaining and managing our Learning Management System (LMS) and supporting the evaluation of the impact of all L&D interventions.

Furthermore, by working closely with key stakeholders in the organisation you will be supporting the L&D manager to ensure all L&D interventions are in line with business objectives.

MAIN RESPONSIBILITIES

  • Coordination of all L&D activity
  • Managing our Learning Management System and enhancing the current methods we use for managing, delivering and evaluating L&D activity

Coordination

  • Coordinating all logistics for training and events, including scheduling internal and external providers, venues, resources, travel and accommodation
  • Working alongside regional reps to prepare for and set up and set down all training sessions

Learning Management System

  • Maintaining and managing the Learning Management System including administrating learner’s records, monitoring and reporting activity, designing and creating e-learning modules

Administration and support

  • Managing training registration process and being the first line support for all emails and queries regarding training
  • Work closely with the L&D Manager to monitor and maintain L&D processes including evaluation of interventions
  • Support L&D Manager to collate spend against L&D budget

Research

  • Researching new L&D initiatives and interventions
  • Sourcing new providers for L&D opportunities

Training Design & Delivery

  • Design e-learning content for blended learning training courses
  • Support L&D Manager with classroom-based training session design
  • Support L&D Manager with training delivery where appropriate

PERSON SPECIFICATION

Essential:

Skill Competencies

  • Demonstrable experience of managing and coordinating events within a training / team-building setting
  • Proven experience of managing a high volume of events at any one time
  • Excellent organisational skills including the ability to manage a busy workload and multiple priorities
  • A natural and effective communicator (verbal and written), with ability to build credible relationships quickly and influence at all levels
  • Proven experience of conducting quantitative and qualitative analysis and developing plans based on results
  • Strong attention to detail and emphasis on high quality work
  • Demonstrable experience of creating and implementing a new administrative process
  • Proven capabilities dealing with confidential and sensitive information

Behavioural Competencies

  • Self motivated, resourceful and able to work both independently and as part of a team
  • Ability to be flexible and adaptable in a continuously evolving environment
  • Positive and conscientious approach to work, willing to get involved at all levels to deliver results
  • Ability to encourage and motivate others
  • Proven ability to work well under pressure and respond to challenging priorities with a sense of urgency
  • Ability to work collaboratively with a wide variety of colleagues and provide support as and when required
  • Empathy with the values and purpose of The Challenge
  • A passion for Learning and Development

Desirable:

  • Experience in Learning and Development
  • Experience with Learning Management Systems (LMS) and cloud based e-learning tools