MOL Consolidation Service LimitedRevision Date:Dec 07, 2016
Standard Operating Procedurefor
Amer Sports KoreaPage 1 of 36
Standard Operating Procedure
Origin Ocean Consolidation Services
Amer Sports Korea
Table of Contents
UPDATE HISTORY
Section 0:List of Changes to SOP
account profile
Section 1:General Information
PURCHASE ORDER
Section 2:Customer Purchase Order
booking & receiving
Section 3:Pre Booking
Section 4:Booking
SECTION 5:CARGO RECEIVING
Section 6:CY/CY Shipper Load Containers
load planning & bl
Section 7:Container Load Planning
Section 8:Shipping Instruction and Carrier Bill Of Lading
documentation
Section 9:Document Collection, FCR Issuance (N/A) & Delayed Document
Section 10:Document Dispatching and Upload to StarLink
information
Section 11:Sailing Advice, EDI & Manifest Transmission
Section 12:Information Systems
billing
Section 13:Invoicing
claims
Section 14:Claims Policy & Procedure
exhibits
Exhibit 1:FCR
Exhibit 2:FCR Terms & Conditions
Exhibit 3:Carrier Allocation
Exhibit 4:Missing PO Email Advice
Exhibit 5:MOL Consolidation Service Shipping Order (S/O)
Exhibit 6:Booking Advice
Exhibit 7:Daily Discrepancy Report
Exhibit 8:Holding Cargo Advice
Exhibit 9:20’ or Light Container Approval Request
Exhibit 10:Light Container After Shipment Advice
Exhibit 11:Delay Document Notice
Exhibit 12:Document Transmittal Advice
Exhibit 13:Document Dispatch Advice
Exhibit 14:Container Manifest
Exhibit 15:Amer Sports Korea - Service Provider Contact List
Exhibit 16:Amer Sport Korea Vendor List
** Exhibit 8, 9 and 10 shall only be included ONLY IF it is specifically requested by customer **
UPDATE HISTORY
Section 0:List of Changes to SOP
Date(mm/dd/yy) / Division / Item be Changed / Requested By
5/6/11 / 1st release
10/18/11 / Various / Jude/Dorthy
10/31/11 / 2.5 / Missing PO – Manual Input for Non-EDI PO / Dorthy
11/1/11 / Various (Section 4, 9, 10 & exhibit 16) / Exhibit 16: Vendor List & AMK ctc
No Approval required under 3 case / Helen Kim
5/31/12 / Exhibit 3 / Update FCR Form & Terms / Julilet Zhang
6/5/12 / 1.2 / Ctc change / Jude
8/27/12
10/19/12 / 1.2;
2.1, 2.3-6; 4.4 (4.41); 4.5/6;
11.1; 12.3 &
exhibit 6
2.4 / Various Change
AMK ctc for Booking Request
EDI PO exception monitoring
ASN (Effective Nov 5 2012 on or after)
AMK booking request ctc instruction
EDI PO Monitoring : On board on or after Nov 5, 2012 / Helen Kim
11/30/12 / 8.1 / Update Notify Party Details / Jade Kim
4/23/13 / 1.2 / Address Sharon Kim, Helen Kim, Kate Yoon, Jade Kim and Sunny Lee for all communicate. / Dave
5/7/13 / 8.1 / Update Notify Party Details / Dave
5/9/13 / Exhibit 3 / Carrier usage for FCL / Jude
6/7/13 / 10.2/3/5 / Update distribution instruction. Amend as shipping document / Dorthy
6/27/13 / 1.2, 1.6, 1.7, 2.5, 3.2, 4.3-4, 5.1, 5.6, 9.2, 10.1-4 and 13.2 / Effective all communication July 8th, 2013
All communication to Amer Sport Korea will go thru MCS Korea (Jeon and cc Dave, Jude)
MCS Origin email to MCS Korea, MCS Korea pass to Amer Sport Korea. MCS Korea feedback MCS Origin after Amer Sport Korea reply.
Added communication flow chart on item 1.7
Update MCS Korea staff email address. / Helen Kim
Dorthy
7/1/13 / 1.2 / Update Amer Sport Korea ctc info / Helen Kim
8/13/13 / 8.1 / Add Sharon & Kate email address and Tel on consignment details / Helen Kim
8/13/13 / 8.1 / Change back without add email and Tel on consignment details / Helen Kim
2/10/14 / 8.1 / Bumjoo (Ocean) Ctc Number / HK Jeon
2/19/14 / 9.1, 9.2, 10.1, 10.2 & 10.3 / Shipping Document Submission Timeline and dispatch instruction change / Helen Kim
3/6/14 / 1.6, 1.7 / Added Ji Hoon Park to replace Jeon / HK Jeon
5/5/14 / 10.1,3 & Exhibit 16 / Update back the email subject and ctc routing / Dorthy Wong
2/24/15 / Exhibit 15 / Update MCS ctc title / Dorthy Wong
1/26/16 / Exhibit 15 / Update MCS contact list / Dorthy Wong
5/16/16 / 1.1
& 8. / Home address update
Consignee and Notify Party update / KI Beom Lee
5/17/16 / 1.1
& 8. / Home address update
Consignee and Notify Party update / KI Beom Lee
11/29/16 / 1.2, 1.7 / Remove Kate Yoon and adding Jude Lee / SeungHye Yang
11/29/16 / 1.6, 1.7 / Update MCS Korea representative / Rachel Lam
12/07/16 / 1.1, 8.1 / Update AMK address / Rachel Lam
account profile
Section 1:General Information
1.1Consignee Home Office
Amer Sports Korea Co., Ltd
9F, POBA GANGNAM TOWER,
343HAKDONG-RO,
GANGNAM-GU, SEOUL, REPUBLIC OF KOREA,
ZIP CODE : 06060
1.2Program Administrator
Helen Kim (Brand: Sunnto & Mavic)
Email:
Tel: 82-2-5180781 Ext 111
Jude Lee (Brand: Salomon , Sunnto & Mavic)
Email:
Sharon Kim(Brand: Wilson& Atomic)
Email:
Tel : +82-2-518-0781 ext)112, Fax : +82-2-3445-9669
Mobile : +82-10-2311-2649
Jade Kim (Brand: Wilson)
Email:
Sunny Lee(Atomic & Salomon)
Email :
Remark:
All Email communications should send to MCS Korea (pls refer Item 1.6).
MCS Korea will be the SINGLE contact between MCS Origin and Amer Sport Korea.
Email communication includes : Booking Advice, Shipping Documents, Shipment Schedule Change, Missing PO and more etc....
1.3Place of Delivery
- Busan, Korea
1.4Countries of Origin
- China: Shenzhen, Shanghai, Hong Kong
- Vietnam
- Various
1.5Customs House Broker/Agent:
Destination / BrokerKorea / New Hanaro Customs Broker
301 Jungahn Bldg
#97-20 Nonhyun-Dong,
Kangnam-Gu,
Seoul, Korea
Tel no. : 822-511-9879
Email:
1.6MOL Consolidation Service Korea (MCS Korea)
Name / Email / Responsible ForSeung Hye Yang / / Main Ctc point between MCS Origin & Amer Sport Korea
Ki Beom Lee / / Copy on all email communication
1.7Communication Flow (Effective date : July 8, 2013)
All email communication (no matter alert/request approval/for reference) to Amer Sport Korea has to thru MCS Korea.
Ji Hoon Park, MCS Korea is the assigned main contact between MCS Origin and Amer Sport Korea.
MCS Origin should send email to Ji Hoon Park and cc SeungHye/Ki Beom of MCS Korea.
MCS Korea will pass the message to Amer Sport Korea as listed below for instruction/approval/confirmation etc…
Name / email addressHelen,Kim /
Jade,Kim /
Sunny, Lee /
Sharon,Kim /
Jude, Lee /
MCS Korea will pass the instruction to MCS Origin after Amer Sport Korea reply.
PURCHASE ORDER
Section 2:Customer Purchase Order
2.1EDI PO to MCSYesfrom:ASO Office
2.2PO hardcopy to MCS?YESSoft copy when vendor place booking
2.3MOL Consolidation(MCS) monitors PO base on the ship window date (as per PO)(N/A)
2.4EDI PO (Effective on Vessel on board on or after November 5, 2012)
MCS Origin for Intra-Asia business will use the EDI PO to monitor the bookings and cargoes received from vendor every week.
2.5Missing EDI PO
If any missing PO from MOL Consolidation system, MCS Origin should send ‘Missing PO Email Advice’ (Exhibit 4) to MCS Korea(Pls refer Item 1.6)and pass to Amer Sport Koreafor instruction.
Amer Sports Korea will request ASO transmit the missing PO in MCS system in overnight
Remark: Europe cargo does not apply for EDI PO monitoring.
2.6Allow direct PO input if missing PO?NOT ALLOWED(except Ex Europe cargo only)
booking & receiving
Section 3:Pre Booking
3.1MOL Consolidation will pre-book with consignee’s designated carriers for spaces/equipment needed according to volume projection in reference to PO information, shipper’s information and last shipment.
3.2Ocean Carriers Allocation
Book spaces/equipment with Amer Sports Korea office designated carriers as per Exhibit 3. For any local operating reason if MOL Consolidation is unable to comply with the allocation, send email notice to MCS Korea (Pls refer Item 1.6) and MCS Korea will pass direct to Amer Sport Korea.
Section 4:Booking
4.1Shipper will place booking, via email attachment or by fax, to MOL Consolidation at least 10 days prior to the CY closing date of target vessel/voyage. Shipper is required to use MOL Consolidation standard Shipping Order (S/O) (Exhibit 5) to place booking with MOL Consolidation.
4.2Upon receipt of the booking the MOL Consolidation Origin office will check the booking to confirm it contains the below listed information. If it does not then they will not issue the booking reference to the vendor but contact the vendor to advise what is missing and request the full information.
- Vendor Name & Contact Details
- Consignee Name & Address
- Purchase Order Number
- Item Number(s)
- Number of cartons per item
- Number of pieces per item
- Weight per item
- CBM per item
- Port of Discharge/place of Delivery
4.3If vendors regularly do not supply the correct information at the time of booking, MOL Consolidation origin office will contact MCS Korea and MCS Korea pass to Amer Sports Korea office (Pls refer Exhibit 16 Vendor List and AMK Ctc person).
Upon receipt of a booking from the vendor, the MOL Consolidation origin office will send a Booking Advice to MCS Korea (Pls refer Item 1.6) with possible vessel scheduleand MCS Korea will pass to Amer Sport Korea for approval. MCS Korea will reply to MCS Origin after Amer Sport Korea approved.
Email Subject standardize as : Booking Approval/Origin/ETD/Ship Mode/PO#/Shipper’s Name/
Eg. Origin: Shanghai; ETD: July 8, 13; Ship mode : Ocean, PO# 5036412, Shipper: AI23 Co.
Email subject will be shown as
Booking Approval/Ex Shanghai/ETD July 8, 2013/via Ocean/PO#5036412/Shipper: A123 Co.
If same vendor booking contains multiple POs, just indicate ONE PO# on the subject.
If BA contains multiple vendors, you need to indicate One PO# per vendor + vendor name per vendor’s booking
4.4Exception Handling :
ESD:Early Ship Date (N/A)
LSD:Last Ship Date (N/A)
Allowing Conditions
- Early Shipments N/A
- Late Shipments – N/A
- Over/Short Shipments?Within +/-5% of Item ordered qty
- Partial Shipment?YES
- Booking Advice:YES
- FOB Discrepancy?
- Final Destination?Ocean: Busan and Air : Inchoen
MCS Origin should send Discrepancy Report (Pls refer Exhibit 7) to MCS Korea and MCS Korea pass to Amer Sport Korea for instruction.
MCS Korea will reply to MCS Origin after Amer Sport Korea give instruction.
4.5Vessel Schedule Change Alert
If there any schedule change on the planned vessel, MCS Origin must alert to MCS Korea immediately. MCS Korea will pass the info to Amer Sport Korea team (Helen Kim, Jade Kim, Sunny Lee, Sharon Kim & Jude Lee)
Email Standardize as: Schedule Change Alert/Origin/PO#/Shipper/Fm Original Vessel & Voy To Revised Vessel & Voy
SECTION 5:CARGO RECEIVING
5.1All merchandise must be delivered by the vendor(s) to MOL Consolidation designated CFS facility. The CFS facility will be advised by MOL Consolidation office and will be marked on Shipping Order (S/O) upon booking confirmation to shipper.
5.2The shipper will absorb all origin CFS charges.
5.3Any incurred expense(s) because cargo is delivered beyond CFS warehouse’s normal operating hours, with or without prior notice, must be on shipper’s account.
5.4MOL Consolidation will only accept cargo at the CFS with correct booking reference numbers and copy packing lists.
5.5MOL Consolidation’s CFS will count, and store the goods on pallets, (where applicable). MOL Consolidation’s CFS will sort any cargo that is delivered unsorted at additional charge to the vendor.
5.6MOL Consolidation’s CFS will check for any discrepancy between vendor booking (shipping order) and what has been received. MOL Consolidation’ CFS will issue dock receipts to vendors confirming the quantity of cartons received in an exportable condition (the dock receipt may be a carbon copy of the shipping order.) If there is a discrepancy against the quantity booked, or with the condition of the cartons, the dock receipt will be noted accordingly, given to the Vendor’s representative and the origin office notified.
If there is a quantity discrepancy the origin office will email MCS Korea (Pls refer Item 1.6) and MCS Korea will pass to Amer Sport Korea for instruction. MCS Korea will reply to MCS Origin after Amer Sport Korea feedback.
Email Subject Standardized as : Discrepancy Approval /Origin/ETD/Ship Mode/PO#/Shipper’s Name
If same vendor booking contains multiple POs, just indicate ONE PO# on the subject.
If BA contains multiple vendors, you need to indicate One PO# per vendor + vendor name per vendor’s booking
If the damage is not to an extent that affects the goods inside the package, the CFS will accept the cargo and will write a remark clause on the dock receipt. The CFS will inform the origin office by close of day and the origin office will inform MCS Korea (Pls refer Item 1.6) and MCS Korea will pass to Amer Sport Korea copy to John Wade). Amer Sports Korea office will reply MCS Korea on the same day as report receipt and will instruct the follow to MCS Korea. MCS Korea will pass the instruction to MCS Origin:
- Reject entire order and instruct vendor to withdraw goods.
- Proceed with entire shipment as per vendor booking.
- Proceed with partial shipment and instruct vendor to withdraw damaged goods.
If cartons are delivered wet or damaged and there appears to be damage to the contents of the cartons, MOL Consolidation CFS will reject the entire order and the origin office will email to MCS Korea (Pls refer Item 1.6) and MCS Korea will pass to Amer Sport Korea for instruction. MCS Korea will reply to MCS Origin after Amer Sport Korea feedback. (if applicable.)
5.7If no reply is received from the Amer Sports Korea office for any discrepancy report, their default instruction is to HOLD cargo for further notice.
5.8The origin office will update the cargo receiving information in STARLINK within 1 working day of the cargo receipt.
Section 6:CY/CY Shipper Load Containers
6.1Allow CY/CY Shipper Load booking?YES
6.2The minimum container utilization for CY/CY vendor load booking: N/A. Shipment mode is as per Amer Sports Korea’s instruction
20 / 26 CBM
40’ / 53 CBM
40’H / 60 CBM
45’ / 68 CBM
NOTE:1. Booking lower than minimum utilizations of 20’ is not allowed
6.3Vendor must submit container load plan, with container size and PO/Item breakdowns, to MOL Consolidation prior to release of empty container(s).
6.4Vendor should inspect container at time of pick-up/delivery for visible internal/external damage and request a replacement container should any damage be apparent.
load planning & bl
Section 7:Container Load Planning
7.1MOL Consolidation is to make FCL and to ship on next immediate available vessel whenever possible.
7.2Container Loading Instructions: N/A
Sample carton:one sample carton per each purchase order to be placed at the tail of each container. This must be done on each loading origin port.
Loading sequence:(1) by PO
Mixed DC load:Not Applicable
7.3Origin must check containers prior to loading any freight. This quick check should include visual inspection of top and sides for any visible holes, bad smell and assure no trash left on the floor. Any failed container must not be used until repaired.
7.4Use of Equipment:N/A. Shipment mode is as per Amer Sports Japan’s instruction
20', 40' and 40' High Cube containers to be used as required in order to obtain maximum trailer utilization so as to minimize transportation cost as a whole at the best knowledge of MOL Consolidation. The target container utilization per each size of container is as below table.
Container Size’ / Minimum Loadability20 / 20-22 CBM
40’ / 53 CBM
40’H / 60 CBM
7.5(N/A) - Equipment priority is 40HC, 40GP, 20GP. Consolidation priority is LCL/FCL based upon the 14 day shipment window.
7.6The CFS will stuff the container in line with the instructions given by the origin office.
7.7All incurred expense(s) due to late delivery by shipper, with or without prior notice, must be on shipper’s account.
Section 8:Shipping Instruction and Carrier Bill Of Lading
8.1Telex Release Bill Lading is to be issued as following by port of origin by shipment (vessel/voyage), by destination, and by vendor
Shipping Mode / Shipper / Consignee / Notify PartyOcean / MOL Consolidation O/B Actual Shipper / Amer Sports Korea Co., Ltd.
9F, POBA GANGNAM TOWER,
343 HAKDONG-RO,
GANGNAM-GU, SEOUL, REPUBLIC OF KOREA,
ZIP CODE : 06060
E-mail :
Tel : +82 2 518 0781 / Bumjoo international Co. LTD.
12floor, Dong Ju B/D, 8.
Teheran-ro 8 gil,
Gangnam gu, Seoul, Korea 135-934
TEL + 82 2 565 7200
Fax + 82 2 565 0966
Air / Actual Shipper / Amer Sports Korea Co., Ltd.
9F, POBA GANGNAM TOWER,
343 HAKDONG-RO,
GANGNAM-GU, SEOUL, REPUBLIC OF KOREA,
ZIP CODE : 06060
E-mail :
Tel : +82 2 518 0781 / Bumjoo international Co. LTD.
12floor, Dong Ju B/D, 8.
Teheran-ro 8 gil,
Gangnam gu, Seoul, Korea 135-934
TEL + 82 2 565 7200
Fax + 82 2 565 0966
Remark:
- MCS Origin should collect Telex Released Bill Lading from carrier.
8.2Issue original Bill of Lading for any destination and consignment other then listed on item 8.1
Shipping instruction will be on individual case by case according to Amer Sports Korea office instruction.
8.3For direct shipments (Consignment other than 9.1 table) Original bills of lading should be issued clause“FREIGHT PAYABLE BY AMER SPORTS KOREA”
8.4In body Bill of Lading or on attachment, ‘MOL Consolidation O/B various shippers’ or ‘MOL Consolidation’ shall be shown as the Shipper unless objection by local ocean carrier.
8.5N/A - Arrange Seaway Bill except shipment ex Bangladesh (except for shipper is foreign invested factory inside the Free-Trade Zone, refer to local Bangladesh law for details) or shipments under ‘To Order …..’ consignment (including bank consignment).
8.6In body of Bill of Lading or on attachment, service contract number shall be shown, if applicable.
8.7Consignee and Notify Party shown on Bill of Lading should be as per Item 9.1 or Item 9.2. Booking consignment other than Item 9.1 must be pre-approved by Amer Sports Korea office prior to accept booking from shipper.
8.8Consignee and Notify Party shown on MOL Consolidation Cargo Receipt (Exhibit 1) MUST be the same as shown on the Bill of Lading.
8.9N/A - Prepare separate Bill of Lading for quota and non-quota merchandises.
documentation
Section 9:Document Collection, FCR Issuance (N/A) & Delayed Document
9.1Shipper must submit complete set of required commercial documents to MOL Consolidation in exchange for the Bill Lading (Telex released) for bank negotiation.
All / Same Day of vessel sailing / 3 working day after vessel on board
Certificate of Origin: Subject to local issue timeline
Remark: If the commercial invoice is prepared by Salomon Europe HQ, Salomon Europe will send directly to Amer Sports Korea instead pass to MCS Origin
9.2MOL Consolidation will issue a ‘Delay Document Notice’ (DDN, Exhibit 11) to the shipper by the end of the timeline with copy to MCS Korea and MCS Korea will pass to Amer Sports Korea office (Exhibit 16). Thereafter, MOL Consolidation will issue subsequent DDN every 3 working days until complete set of required commercial documents is received.