MIDLANDS STATE UNIVERSITY

FACULTY OF COMMERCE

P. BAG 9055, GWERU.

TELE: (263) 54 60641 /60210

FAX: (263) 54 60311 /60029

DEPARTMENT OF TOURISM & HOSPITALITY MANAGEMENT

WORK RELATED LEARNING: DEPARTMENTAL ASSESSMENT FORM

PROGRAM: B.COM. (Hons) TOURISM & HOSPITALITY MANAGEMENT

NAME OF STUDENT:______Reg no.______

ORGANISATION:______

NAME OF ASSESSOR______

POSITION IN THE ORGANISATION______

PERIOD OF ASSESSMENT: FROM_____/_____/_____ TO_____/_____/______

EVALUATION CRITERIA

Should be completed by the most senior person in the department.

It is the student’s responsibility to make sure the forms are completed

Please rate on a scale of 1 – 5 as given below.

Should the score be 4 or 5 please indicate any advice/ suggestions for improvement given to the student

CRITERIA
/ % GUIDE / GRADE
EXCEPTIONAL PERFORMANCE / 100 - 75% / 1
ABOVE SPECIFIED REQUIREMENTS / 74 - 65% / 2
MEETS SPECIFIED REQUIREMENTS ADEQUATELY / 64 - 60% / 3
MEETS SOME REQUIREMENTS BUT IMPROVEMENT NECESSARY TO MEET SPECIFIED REQUIREMENTS / 59 - 50% / 4
DOES NOT MEET REQUIRED STANDARDS / 49 - 0 % / 5

A PERSONAL CHARACTERISTICS EVALUATION

5 / 4 / 3 / 2 / 1
Self confidence
Self discipline
Dependability
Adaptability
Drive and initiative
Learning capacity
Personal appearance / dress code
Attitude

B: INTERPERSONAL SKILLS EVALUATION

5 / 4 / 3 / 2 / 1
Oral communication
Written communication
Compliance with authority
Teamwork / cooperation
Service orientation
Dependability
Customer relations / service orientation

C QUALITY OF WORK EVALUATION

5 / 4 / 3 / 2 / 1
Job knowledge
Task fulfilment
Accuracy
Thoroughness
Time management
Initiative
Safety consciousness
Reliability

D ORGANISATIONAL SKILLS EVALUATION

5 / 4 / 3 / 2 / 1
Problem identification and analysis
Problem solving
Judgment
Planning
Organization of work
Ability to prioritise
Leadership potential

OVERALL SUMMARY OF STUDENT PERFORMANCE

Strengths:______

Weaknesses:______

ADDITIONAL COMMENTS (Give details of specific projects / tasks done, responsibilities covered, targets achieved, outstanding achievements, deficiencies

: ______

______

:

Completed by: ………………………………………………Signature………………………

Position:…….………………………………………………… Date……………………………

Organisational Stamp

Student Signature..……………………………Date…………………

MIDLANDS STATE UNIVERSITY

DEPARTMENT OF TOURISM AND HOSPITALITY MANAGEMENT

WORK-RELATED LEARNING REPORT (MODULE THM 301)

PRESENT A DETAILED REPORT OF THE ORGANISATION YOU HAVE BEEN ATTACHED TO, WHICH INCLUDES THE FOLLOWING:

  • ABSTRACT, TABLE OF CONTENTS AND ACKNOWLEDGEMENTS;
  • A BRIEF BACKGROUND OF THE ORGANISATION;
  • AN OUTLINE OF THE ROLE OF EVERY FUNCTION IN THE ORGANISATION;
  • A DETAILED SWOT ANALYSIS OF THE ORGANISATION;
  • A SPECIFIC SET OF FEASIBLE RECOMMENDATIONS TO THE ORGANISATION AND THE UNIVERSITY;
  • CHALLENGES FACED IN THE EXECUTION OF WORK RELATED LEARNING DUTIES AND HOW YOU TRIED TO RESOLVE THEM;
  • BIBLIOGRAPHY – AT LEAST 10 TEXTS.

PLEASE NOTE:

  • Your report should be at least 10 000 words, exclusive of the preliminary pages and the reference and other back page materials.
  • Credit will be given to well researched and insightful reports;
  • Special attention should be paid to presentation (diagrams, flow of ideas/structure, diction, grammar, spellings, chapter introductions and summaries etc);
  • You are required to conduct both primary and secondary research;
  • No late submissions will be entertained. Sub-standard reports will lead to a resubmission or outright failure.
  • YOU ARE STRONGLY ADVISED TO CONSTANTLY SEEK GUIDANCE FROM THE DEPARTMENT.
  • YOU MUST SUBMIT TWO SPIRALLY BOUND REPORTS
  • THE DUE DATE OF SUBMISSION IS 31 OCTOBER FOR THE JANUARY STUDENTS AND 31 MAY FOR THE AUGUST STUDENTS.


MIDLANDS STATE UNIVERSITY

FACULTY OF COMMERCE

P. BAG 9055, GWERU.

TELE: (263) 54 60641 /60210

FAX: (263) 54 60311 /60029

DEPARTMENT OF TOURISM & HOSPITALITY MANAGEMENT

WORK RELATED LEARNING: FINAL ASSESSMENT FORM

PROGRAM: B.COM. (Hons) TOURISM & HOSPITALITY MANAGEMENT

NAME OF STUDENT:______Reg no.______

ORGANISATION:______

NAME OF ASSESSOR______

POSITION IN THE ORGANISATION______

PERIOD OF ASSESSMENT: FROM_____/_____/_____ TO_____/_____/______

EVALUATION CRITERIA

Should be completed by the most senior person in the department.

It is the student’s responsibility to make sure the forms are completed

Please rate on a scale of 1 – 5 as given below.

Should the score be 4 or 5 please indicate any advice/ suggestions for improvement given to the student

CRITERIA
/ % GUIDE / GRADE
EXCEPTIONAL PERFORMANCE / 100 - 75% / 1
ABOVE SPECIFIED REQUIREMENTS / 74 - 65% / 2
MEETS SPECIFIED REQUIREMENTS ADEQUATELY / 64 - 60% / 3
MEETS SOME REQUIREMENTS BUT IMPROVEMENT NECESSARY TO MEET SPECIFIED REQUIREMENTS / 59 - 50% / 4
DOES NOT MEET REQUIRED STANDARDS / 49 - 0 % / 5

A PERSONAL CHARACTERISTICS EVALUATION

5 / 4 / 3 / 2 / 1
Self confidence
Self discipline
Dependability
Adaptability
Drive and initiative
Learning capacity
Personal appearance / dress code
Attitude

B: INTERPERSONAL SKILLS EVALUATION

5 / 4 / 3 / 2 / 1
Oral communication
Written communication
Compliance with authority
Teamwork / cooperation
Service orientation
Dependability
Customer relations / service orientation

C QUALITY OF WORK EVALUATION

5 / 4 / 3 / 2 / 1
Job knowledge
Task fulfillment
Accuracy
Thoroughness
Time management
Initiative
Safety consciousness
Reliability

D ORGANISATIONAL SKILLS EVALUATION

5 / 4 / 3 / 2 / 1
Problem identification and analysis
Problem solving
Judgment
Planning
Organization of work
Ability to prioritize
Leadership potential

OVERALL SUMMARY OF STUDENT PERFORMANCE

Strengths:______

Weaknesses:______

ADDITIONAL COMMENTS (Give details of specific projects / tasks done, responsibilities covered, targets achieved, outstanding achievements, deficiencies

: ______

______

:

Completed by: ………………………………………………Signature………………………

Position:…….………………………………………………… Date……………………………

Organisational Stamp

Student Signature..……………………………Date…………………

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