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Information System Solution Design, Development and Implementation Management
Audit Process Automation Information Security Data Analysis Compliance Reporting
Product Development Business Analysis Process Improvement Quality Assurance
Corporate Information Systems Manager with experience pairing business needs with technology solutions. Demonstrated success in managing design, analysis, development, and implementation of ad-hoc and long term IT solutions using enterprise level systems. Proven ability managing complex settings and coordinating project execution with various stakeholders by creating consensus and breaking down barriers. MBA degree.
Technical Expertise
Database Query Tools & BI: Business Objects, MS SQL Server, SQL Query Analyzer, IBM DB2, File Aid, File Manager, Teradata SQL Assistant, Tableau, Microstrategy, MS Access, WebFocus
Programming: SQL, ACL audit tool programming, Mainframe FOCUS, JCL
Operating Systems & Interface Tools: Windows, MVS, Microsoft Office suite (inter alia: Visio, SharePoint, and OneNote), Salesforce
Professional Experience
Employment Background Company, Atlanta, GA 2013
Employment Background Company provides on-demand employment background screening, drug and health screening, and employment eligibility solutions.
Business Analyst, Intern (2013)
Served as an internal consultant within the Customer Care organization by researching, analyzing and documenting current processes and collaborating with various stakeholders to create solutions that increased customer satisfaction and extend existing capabilities.
Identified, researched and documented compliance risks and presented to management
Researched, analyzed, documented and mapped as-is business processes negatively impacting customer satisfaction and identified process improvement opportunities
Facilitated employee engagement initiative to improve moral and elicit improvement opportunities
Designed and conducted tests to validate assumptions to support business cases
Hospital Management Corporation, Nashville, TN 2003 – 2012
The nation's largest hospital management company.
Manager, EHR Benefits Realization, Clinical Service Group (2011-2012)
Tapped to be Business Owner for Clinical Services Group EHR technology initiatives including leading or participating in: requirements specification and refinement, enhancement negotiation, quality assurance validation, due diligence testing, and change management standards development.
Facilitated the implementation of the CPOE Usage Dashboard reporting tool used to monitor physician adoption of CPOE thereby increasing visibility into the effectiveness of the implementation program
Directed the Electronic Health Records (EHR) Benefits Realization project; defining structure, supervising data collection for benefits database, researching metrics and identifying reporting mechanism to be used to measure benefits of EHR implementations
IS Development and Reporting Manager, Internal Audit (2005-2012)
Manager/Senior II/Senior/Staff/Intern
Hired as an Intern in the Internal Audit Development group and progressed into management. Achieved mastery in the use of company data, systems and department processes taking increasing ownership of various department initiatives. Provided solutions employing Enterprise Data Warehouse and Mainframe platforms utilizing Payroll, Accounts Receivables, Financial, General Ledger, Accounts Payable, Supply Chain, Master files and Security data.
Hospital Management Corporation Experience (continued)
Subject matter expert for Sarbanes Oxley (SOX) Application Security reporting
Served as Internal Audit Department Business Continuity Planning Coordinator
Created and implemented internal audit mainframe change management process standards for automated business objects and mainframe reporting
Provided ad-hoc reporting solutions to support HITECH and meaningful use audits and attestations
Led development and implementation of company-wide Lawson Payroll Continuous Audit tests and application security self-monitoring reports
Presented reporting solutions for internal audit department, facility management and senior management reducing audit man hours per audit thereby creating flexibility to tackle new audit initiatives with more agility
Created international general ledger audit process; allowing continual interstitial audits for the first time
Patient Accounting Services, Hospital Medical Center (2004-2005)
Recruited to assist patient accounting leadership in creating reporting tools to monitor revenue cycle operations in the facility in addition to ensuring compliance with various registration initiatives.
Assistant Systems Administrator, Nashville Patient Account Services (2003-2005)
Supported the billing system administrator by: creating, implementing and maintaining systems balancing solution, creating executive management statistical reports, hospital claims transmission and ensuring appropriate access to billing and revenue cycle systems
Education
Executive MBA, Vanderbilt University Owen Graduate School of Management, Nashville, TN
BS, Computer Science, Georgia Institute of Technology, Atlanta, GA
Professional and Board Memberships
WITT – Women in Technology of Tennessee
Nashville Technology Council
Board of Directors, Great Non Profit
Volunteer of the Year, 2010, Great Non Profit