CITY OF GREATER GEELONG

MUNICIPAL EMERGENCY MANAGEMENT PLAN

Part 00 - CONSOLIDATED CONTENTS PAGE: 2017 - 2019

MEMPlan Revisions

Version
Number / Amendment Date / Change/ Reason for Change
2015 - 2017 / Nov 2014 / Full Review
2017 - 2019 / Jan 2017 / Full Review

Disclaimer: No reader should act on the basis of any matter contained in this publication without appreciating that it may be the subject of amendment or revocation from time to time without notice.

The Councilors of City of Greater Geelong expressly disclaim all and any liability (including liability in negligence) to any person or body in respect of anything and of the consequences of of anything done or omitted to be done by any such person or body in reliance, whether total or partial, upon the whole or any part of this publication

Once this plan is in hardcopy it is an uncontrolled copy and may not be current.

Front Cover: January 2016 Flood – Gordon Avenue, Geelong

PART 1 – PREFACE & INTRODUCTION PART 1

1.1 The City of Greater Geelong - Introduction 5

1.2 General Principles 5

1.3 Emergency Management Statement 5

1.4 Municipal Maps 7

1.5 Audit Report 11

1.6 Aim of Plan 11

1.7 Plan Objectives 11

1.8 Plan Linkages 11

1.9 Responsibility - Plan Maintenance 13

1.9.1 Plan Review/Updates 13

1.9.2 Testing 15

1.9.3 Privacy 15

1.10 The Emergency Management Act – 1986 & 2013 15

1.10.1 Responsibilities of Council – EM Act 1986 15

1.10.2 Emergency Management Act 2013 16

1.10.3 EMMV – Responsibilities of the Municipal Emergency Management Planning Committee (MEMPC) 16

1.11 Victorian Emergency Management Framework 16

1.12 City of Greater Geelong Emergency Management Framework 17

1.13 City of Greater Geelong Emergency Management Policies 20

1.13.1 Flood Warning Policy (CPL 275.1) 20

1.13.2 Emergency Management Policy (CPL 275.2) 20

1.13.3 Terms of Reference – Municipal Emergency Management Committee (CTR 275.2) 20

1.13.4 Employee Volunteer Arrangements – Council Employees 21

PART 2 – RISK MANAGMENT PART 2

2.1 Introduction 3

2.2 Community Profile 3

2.2.1 Community Demographics 3

2.2.2 Lone Person Households 5

2.2.3 Household Tenure 7

2.2.4 Growth Projection - Population and household forecasts, 2011 to 2031 8

2.2.5 Additional Sources of Statistical Information 12

2.3 VULNERABLE PEOPLE – Definition 12

2.3.1 Vulnerable Persons Register – A definition 13

2.3.2 Vulnerable People – Screening 13

2.3.3 Vulnerable Community/Facility Listing 14

2.4 Municipal Geographic Profile 14

2.4.1 Topography and Municipal Description 14

2.4.2 Significant Natural & Man Made Features 23

2.4.3 Municipal Infrastructure & Engineering Lifelines 24

2.4.4 History of Emergencies 25

2.5 Community Emergency Risk Assessment (CERA) Program 27

2.5.1 Context (source Part 6 EMMV) 27

2.5.2 Likelihood and Consequence and Level of Risk 28

2.6 Risk Assessment Results 29

2.7 Major Hazard Facilities 30

2.8 Marine Traffic 31

2.9 Municipal Fire Management Planning 32

2.9.1 Fire Refuges / Places of Last Resort 32

2.9.2 Victorian Fire Risk Register Program 32

2.9.3 Function and Location of Places of Last Resort 32

2.9.4 Municipal Council Neighbourhood Safer Places Plan 33

2.10 Risk and Community Education 34

2.11 Sub-Plan, Operations Plan & SOPs 34

2.12 Geelong Road Safety Strategy 2012 – 2017 35

2.13 Biosecurity Strategy for Victoria 35

2.14 Emergency Management Strategic Plan 2014-2016* 36

PART 3 – PREPAREDNESS ARRANGEMENTS PART 3

3.1 Municipal Emergency Management Planning Committee, MEMPC 3

3.1.1 Municipal Emergency Management Planning Committee Membership 3

3.1.2 MEMPC Terms of Reference 4

3.1.3 Planning Committee Responsibilities 5

3.1.4 Committees, Sub-Committees and Working Parties 5

3.1.5 MEMPC Meeting Schedule, Agendas and Reports 10

3.2 Key Emergency Management Positions & Responsibilities – Council Officers 11

3.2.1 Role of Council’s CEO, Mayor and Councillors during an Emergency 11

3.3 Prevention Arrangements 12

3.3.1 The Role of the Municipality 12

3.3.2 Prevention 12

3.3.3 Prevention (Mitigation Plans) /Sub Plans/Operation Plans 12

3.3.4 Community Information Guides 13

3.4 Emergency Management Web Page 13

3.5 Mutual Aid Arrangements 13

3.6 Municipal Relief / Recovery Coordination Centre (MRRCC) and MEOC 14

3.6.1 Municipal Relief / Recovery Co-ordination Centre, MRRCC 14

3.6.2 Crisisworks (MECC Central) 14

3.6.3 Agency Attendance & Staffing of the Municipal Relief/Recovery Coordination Centre 14

3.6.4 MRRCC Agency Representatives Responsibilities/Skills 15

3.7 Municipal Emergency Operations Centres, MEOC 15

3.8 Attachment A - Key Emergency Management Positions & Responsibilities – Council Officers 18

3.8.1 Municipal Emergency Manager (MEM) 18

3.8.2 Municipal Emergency Resource Officer (MERO) 18

3.8.3 Municipal Recovery Manager (MRM) 19

3.8.4 Public Health Emergency Co-ordinator (PHEC) 19

3.8.5 Municipal Fire Prevention Officer (MFPO) 19

3.8.6 Flood Warning Officer 20

3.8.7 Other Emergency Management Positions 20

3.8.8 Delegation to Council Officers 21

PART 4 – EMERGENCY RESPONSE OPERATIONS PART 4

4.1 Coordination, Control and Command, (Source: EMMV Part 3, Aug 2016) 4

4.1.1 Coordination 4

4.1.2 Control 4

4.1.3 Command 4

4.1.4 Consequence Management 4

4.1.5 Communications 5

4.1.6 Class 1, Class 2 and Class 3 Emergencies (Source: EMMV Part 3, Aug 2016) 5

4.1.7 Non-major Emergencies(source: Part 3, EMMV, Aug 2016, p 3-11) 6

4.1.8 The role of the Victoria Police 6

4.1.9 Incident Emergency Response Coordinator (source EMMV Part 3, Aug 2016) 8

4.2 Incident Tier Teams (source: Part 3, EMMV, Aug 2016, p 3-19) 8

4.2.1 Incident Tier Teams (at Municipal level) 8

4.2.2 Non-Major Emergencies (source: EMMV, Part 3, s4.4.2, Aug 2016) 9

4.3 Response Preparedness 10

4.3.1 Contact Arrangements – Council 10

4.3.2 Contact Arrangements – Other Agencies 10

4.3.3 Response Operations 10

4.3.4 Resource Supplementation 11

4.3.5 Activation Protocol – Council Resources 14

4.3.6 Equipment Schedules 14

4.3.7 Transport – Council Community & Private Buses 14

4.4 Catering Arrangements 15

4.5 Evacuation / Shelter 16

4.5.1 Evacuation 16

4.5.2 Register. Find. Unite Registration System Box Locations 17

4.5.3 Places of Last Resort (bushfire only) 17

4.5.4 Sheltering in Place/Inside 18

4.5.5 Single Incident Emergency Assistance Protocol 18

4.6 Information About the Community 18

4.6.1 Vulnerable Facilities / Vulnerable Persons Register 18

4.6.2 Re Vulnerable facilities 19

4.6.3 Obtaining Current Population Data 19

4.7 Municipal Emergency Coordination Centre (MECC) 20

4.8 Municipal Relief / Recovery Coordination Centre (MRRCC) 20

4.8.1 Activating* the Municipal Relief / Recovery Coordination Centre, MRRCC 20

4.8.2 MECC CENTRAL (Crisisworks) 21

4.8.3 MRRCC Rosters 21

4.8.4 MRRCC (Facility) Manager & Administrative Support 21

4.9 Declaration of an Emergency Area 21

4.10 Event Specific Arrangements: BUSHFIRES 21

4.10.1 State Control Priorities 21

4.10.2 Declared Fire Danger Period 22

4.10.3 Fire Danger Ratings 22

4.10.4 Bushfire Terminology 23

4.10.5 Controlled Burns & Bushfire Status 25

4.11 Agency Specific Arrangements 25

4.11.1 Activation of Municipal Relief / Recovery Coordination Centre (MRRCC) 25

4.11.2 Emergency Relief Centre Preparedness Arrangements 26

4.11.3 Rostering – Council Officers 26

4.11.4 Notification of the Chief Executive Officer 26

4.11.5 Generic Arrangements 26

4.11.6 Traffic Management 27

4.11.7 Road Closures Associated with Bushfire 27

4.11.8 Closure of Arterial Road Network 27

4.11.9 Notification Protocol for Bushfires– Road Closures 27

4.11.10 Removal of Burnt Out Cars from Road Reserves 28

4.11.11 Removal of Dead Stock 29

4.11.12 Downed Power Lines 29

4.12 Event Specific Arrangements: FLOODS 31

4.13 Event Specific Arrangements: SEVERE WEATHER 40

4.14 Event Specific Arrangements: HEATWAVE 46

4.14.1 State Control Priorities 46

4.15 Arrangements - Other Events: 50

4.16 Resource and Capacity Mapping 53

4.17 Links to Other Emergency Management Plans 53

4.18 Control, Support Agency Arrangements 54

4.19 Aerial Imagery 54

4.20 Initial Impact Assessment (IIA) 54

4.21 Response/Recovery Handover 57

4.22 Post-operational Debriefing 58

PART 5 – RECOVERY ARRANGEMENTS PART 5

5.1 Overview of Recovery 4

5.1.1 Introduction 4

5.1.2 Recovery Definition 4

5.1.3 Levels of Recovery 5

5.1.4 Four Key Primary Themes 5

5.1.5 Authority for Municipal Recovery Planning 6

5.2 Principles Underpinning Recovery 8

5.2.1 Importance of collaborative Recovery operations 9

5.3 Key concepts of Emergency Recovery 9

5.3.1 Recovery Planning/Preparedness 9

5.3.2 Agreed Coordination Structures 9

5.3.3 Testing, Evaluation and Review of Plan 10

5.4 Provision of Recovery Services 10

5.4.1 Dispersed Population Events 10

5.4.2 Council Recovery Services 10

5.4.3 Use of Community Networks 11

5.4.4 Levels of Recovery Activities 11

5.5 Activation of the Recovery Plan 12

5.5.1 How is it activated? 12

5.5.2 After Hours Activation 12

5.5.3 Recovery Coordination after an Event 12

5.5.4 Role of the Recovery Coordinator (MRM) 13

5.5.5 Initial Impact Assessment 13

5.5.6 Coordination Structures across agencies 14

5.5.7 Responsible Council Officers 14

5.5.8 Evacuation in response to an event 14

5.5.9 Activation of Relief/ Recovery Centres 15

5.5.10 Management of Volunteers 16

5.5.11 Vulnerable Members/Groups of the Community 16

5.5.12 Management of donations 17

5.5.13 Community Information/Communication 17

5.6 Financial Considerations/Resources 18

5.7 Service Provision, Acquisition & Management 18

5.7.1 Supply of Goods and Services 18

5.7.2 Line of Authority of Resources Support 19

5.7.3 Management of Resources 19

5.7.4 Protocol for Requesting Resources 19

5.7.5 Control and Support Agencies for Particular Support 19

5.7.6 Service Provision Arrangements in Geelong 19

5.7.7 Key Major services within Geelong 21

5.7.8 Displaced Persons ( Register. Find. Unite) 21

5.8 Management of Public Health 22

5.8.1 Delegated Responsibility 22

5.8.2 Health and Medical 22

5.8.3 Activation of this plan 24

5.8.4 Animal management / relocation in an emergency 27

5.8.5 Heat Wave 27

5.9 Asset Recovery Operations 28

5.9.1 Role of Council – City Services 28

5.9.2 Asset Recovery – Environmental 28

5.9.3 Restoring Privately Owned Assets 28

5.9.4 Fire and Native Vegetation 28

5.9.5 Building Demolitions 29

5.9.6 Returning to your Property after a Fire 29

5.10 Evaluation of Recovery Activities after an Event 29

5.11 Long term Recovery (After an Event) 29

5.11.1 Involvement of Affected Community – Community Recovery Committees 29

5.11.2 Community Recovery Committee Membership 30

PART 6 – ANCILLARY ARRANGEMENTS PART 6

6.1 Support Service for Response 3

6.2 Assistance and Agencies for Relief and Recovery 3

6.2.1 Financial Assistance – to the affected community 3

6.2.2 Emergency Shelter 3

6.2.3 Psychosocial Support 3

6.2.4 Catering (Food & Water) 4

6.2.5 Catering - Escalation to Municipal Level 4

6.2.6 Field Catering (supporting notes) 4

6.2.7 Emergency Relief Centre Catering (supporting notes) 5

6.2.8 MRRCC & MEOC Catering (supporting Notes) 5

6.2.9 Catering - Financial Arrangements 6

6.3 Emergency Relief Centres 6

6.3.1 ERC/RC Locations 7

6.3.2 Emergency Relief / Recovery Centre (ERC) Management 7

6.3.3 Registration of evacuees and affected persons 7

6.4 Material Needs (Clothing, bedding etc) 7

6.5 Transport and Heavy Plant 7

6.5.1 Transport – Community, Shuttle & Private Buses 7

6.5.2 Heavy Plant and Equipment 9

6.6 Mutual Aid Arrangements 10

6.6.1 Memorandums of Understanding (MOU) 10

6.7 Donation Coordination 10

6.8 Fencing and Control Line Rehabilitation 11

6.8.1 Disposal of Old Fencing Material 11

6.8.2 Control Line Rehabilitation 11

6.9 Animal Welfare 11

6.10 Water Replacement 12

6.10.1 Essential Water Replacement 12

6.10.2 Water and Wastewater Services 12

PART 7 – COMMUNICATIONS & WARNINGS PART 7

7.1 Introduction 3

7.2 Communications Strategy 3

7.3 Teleconferencing 4

7.4 Contact Arrangements – MEM, MERO and MRM 4

7.5 Dissemination of Information to the Community 4

7.5.1 Key Message(s) to the Community 5

7.5.2 Methods 5

7.5.3 Information Line - VERIL 6

7.5.4 Special Needs/Priority Groups 6

7.5.5 Vulnerable Persons Register (VPR) 6

7.5.6 Community Briefings 7

7.5.7 Use of 774 ABC & Other Broadcasters 7

7.5.8 Social Media 8

7.5.9 Electronic Tourism Sign – Melbourne Road 8

7.5.10 Notification of Road Closures to VicRoads 9

7.6 The City’s Media Management and Liaison 10

7.6.1 General 10

7.6.2 Role of Elected Representatives in a Crisis 10

7.7 Communications – Main Links for the City of Greater Geelong 10

7.8 Municipal Emergency Operations Centre 11

7.9 Debriefing Arrangements – the City 11

7.10 Debriefing Arrangements – Multi Agency 12

7.11 Community Information – Post Impact 12

7.12 Warning the Community 13

7.12.1 Responsibility - General Public Information & Warning 13

7.12.2 Emergency Alert (EA) 13

7.13 Weather Related Warnings 14

7.14 Local Sources of Information (Flooding) 15

7.14.1 Websites: Sources of Information 17

7.15 Warning Procedure 18

7.16 Flooding 19

7.16.1 Flooding 19

7.16.2 Ongoing Information - Flooding. 21

7.17 Princes Highway/ Princes Freeway Message Boards 21

PART 8 – TRAINING & TESTING PART 8

8.1 Training 3

8.1.1 Response and Recovery Operations Training – Council Officers 3

8.1.2 Reference Tools – Response & Recovery for Council Officers 4

8.1.3 Training (External) – Other 5

8.2 Testing 6

8.2.1 Testing the Municipal Emergency Management Plan 6

8.2.2 Exercise Schedule 6

8.2.3 Emergency Management Year Planner 7

PART 9 – FINANCIAL ARRANAGEMENTS PART 9

9.1. Introduction 3

9.1.1 Financial Contributions to other organisations 3

9.2. Financial Arrangements – Preparation 3

9.2.1 Desktop Exercises (Discex or Tactical Exercises) 3

9.2.2 Field Exercises 3

9.3. Financial Arrangements – During an Event 3

9.3.3 Assisting Agencies - Response Operations 3

9.3.4 Limits/Constraints on Expenditure 7

9.4. Funding Assistance for Councils under the Natural Disaster Funding Arrangements (NFDA) 7

9.4.1 State Government Payments to Municipal Councils (NDFA) 8

9.4.2 Commonwealth Government Payments to Municipal Councils 10

9.4.3 Non-natural Emergencies 10

9.4.4 Emergency Management Manual Victoria (EMMV) 10

9.4.5 Expenditure not Subject to Refund under the NDFA Model 10

9.5. Catering (Food & Water) 11

9.6. Post-Emergency Financial Assistance 11

9.7. Donated Goods/Monies 12

9.8. Recording Expenditure – Council Response & Recovery Operations 12

9.9. Other Administrative Bodies for Post Financial Assistance 12

9.10. Attachment A: Summary Table of Dec 2012 Changes to the NDRRAs 13

9.11. Further Information of Natural Disaster Relief and Recovery Arrangements 16

PART 10 - CONTACT DIRECTORY PART 10

10.1 Municipal Emergency Operations Centre (MEOC) 3

10.2 Municipal Emergency Management Officers - Response 4