Infor Global Solutions
Job Posting
Infor delivers business-specific software that helps enterprising organizations of all sizes adapt to rapid change. With experience built in, our solutions are helping more than 70,000 companies meet their goals in a global marketplace. Infor delivers deep vertical expertise and knowledge in the markets we are committed to serve, including: automotive, beverage, chemical, CPG, food and pharmaceutical.
Infor provides a number of business solutions including ERP, Supply Chain Management, Hansen Enterprise Solutions and Enterprise Asset Management.
Infor EAM (Enterprise Asset Management) enables manufacturers, distributors, and services organizations to save time and money by optimizing maintenance resources, improving equipment and staff productivity, increasing inventory efficiency, and strengthening their ability to collect on warranty-related claims. Infor EAM software includes reporting tools thatenable better decision-making to help improve future asset performance management and profitability.
Hansen Information Technologies is the leading supplier of application software that helps manage the operations of government. Hansen's leading edge products aggregate citizen and business requests for services and business transactions, across the enterprise, offering multiple channels (i.e. web portal, kiosk, front counter, telephone, and email) of secured access to back-office functions.
Job Title : Infor Services Account Manager
Region : UK, Middle East and Scandinavia
Location : United Kingdom
SUMMARY: Works as an in the field Hansen/ EAM PSO Account Manager in support of the business development process for the Professional Services Organization (PSO). Responsibilities include assessing the technology and business needs of prospects, and/or existing client base via on-site and remote discovery processes and then mapping the company’s products and services to meet these needs. Delivers proposals of the findings to customer’s managers while explaining the benefits and ROI to be achieved.
RESPONSIBILITIES: Analyzes customers' business requirements and technology objectives; develops pre-scope plans and presentations to meet the customer business needs. Works closely with the assigned Account Executive, other Pre-Sales personnel and Regional PSO Management to ensure the customer’s needs for information and estimates are carefully met.
Maintain and communicate Asset Management Services sales pipeline and detail.
FOCUS: Successfully selling and winning profitable Asset Management Services based upon quarterly/annual targets, including
Building Client relationships, Move from Opportunistic Product Sales to Strategic Solution Sales, Execute Regional Business Strategy, Account Planning, Identifying Opportunities and Closing Orders
EDUCATION & EXPERIENCE: Bachelor's degree in business, engineering or computer science. Background in Asset Management software solutions and delivery of engineering solution based software using a structured methodology. Experience in a customer facing role, ideally involving a level of selling responsibility.SKILLS AND QUALIFICATIONS: Excellent communication, presentation, organizational and planning skills. Excellent understanding of English (communication and writing) required. Excellent interpersonal skills to work as a team member and customer liaison. Proficient PC skills. Professional appearance and presentation required. Excel Word, PowerPoint and various other software applications used as required. General office environment. Considerable stress may occur at times.
Interested?
More information about this position, please contact:
Jan Doorduin
Senior Director, Professional Services
Phone: +31 (0)10 206 4703
Email:
Send your reaction by e-mail or post to:
Infor
Attn: Rebecca Goddard
Infor House
Lakeside Road
Aerospace Centre
Farnborough
Hampshire
GU14 6XP
Email: