Recreation Assistant / Service:
Infrastructure Services
Post Number:PLCU2812
/ Division:Sports Leisure & Culture
Grade:
3
/ Business Unit/Section:The Pods
Overall Purpose of Job:Responsible to the Operations Manager for providing a high standard of assistance and supervision to all customers.
Main Responsibilities:
To supervise all users of the facility ensuring that health and safety and customer care standards are maintained at the highest possible levels at all times
To maintain standards of hygiene and cleanliness of all areas at all times
To set up, dismantle or change equipment and apparatus speedily, efficiently and safely
To ensure that any identified problems, suggestions or areas for improvement are reported using the appropriate communication methods
To ensure that established health and safety procedures and Codes of Practice are strictly adhered to at all times
To participate in training relevant to the job
Knowledge, Skill and Experience Required:
Ability to undertake work, consistent with a comparatively basic knowledge and skills requirement which encompasses a range of tasks involving application of readily understood rules, procedures or techniques
Creativity and Innovation:
Work largely regulated by laid down procedures, but needing occasional creative skills to deal with routine problems.
Decision Making:
Discretion – Post requires little freedom to act, work is carried out within clearly defined rules or procedures and advice is available if required
Consequences – Decisions that have a limited and short term effect on employees beyond immediate colleagues or on the public. Effects of decisions would be quickly known and readily amended if necessary.
Contacts and Relationships:
Contacts on well established matters providing readily available information, or assistance, occasionally dealing with issues where the outcome may not be straightforward.
Responsibility for Resources: (to include approximate value, sole or shared responsibility and for what percentage of their working hours away from their designated base)
Responsible for the proper use and safe keeping of hand tools, small items of equipment and low cost materials or for the accurate handling and security of small sums of cash and cheques or financial resources.
WORK ENVIRONMENT
Work Demands:
Work subject to interruption to the programme of tasks but not involving any significant change to the programme.
Physical Demands:
Work requiring normal physical effort with periods of substantial effort; or normal physical effort occasionally in awkward postures.
Working Conditions:
Work includes significant elements of inside or outside work involving some exposure to moderate noise, heat, cold, disagreeable or difficult surroundings/conditions.
Work Context:
Work potentially involves moderate risk to personal safety or injury, illness or health problems arising from the environment or the public/clients.
Position in Organisation:
Indicate how many staff the post is directly accountable for: NONE
Sports Facilities Manager
Operations Manager
Recreation Assistant
Note:
Post holders will be expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties, which reasonably correspond to the general character of the post and are commensurate with its level of responsibility. This job description is provided for guidance only and does not form part of the contract of employment.
Date of Job Description…………………………….
Date copy sent to Post holder…………………………….