Town of Pahrump
Job Description Form
Job Title: TemporaryBilling/Collections Clerk
Department: Fire-Rescue Service
Location: Town Office -Ambulance Billing Office
Reports to: Billing Supervisor
SalaryRange:
$24,960 - $37,440 / Type of position:
 Full-time
 Part-time
Temporary
 Volunteer / Hours 40/ week
FLSA Nonexempt
General Description:
Under general supervision, performs clerical accounting duties associated with the ambulance billing and collection process.
Confidentially is essential to this position.
Essential Duties and Responsibilities:
The duties listed below are examples of work typically performed by an employee in this class. An employee may not be assigned all duties listed and may be assigned duties that are not listed below.
  1. Inputs information, charges and other required data from patient care reports into the billing software program; verifies the information is correct and correctly entered; researches correct and missing information by contacting various sources, such as insurance companies, hospitals and patients.
  2. Answers questions from patients and family members concerning billing both in person and on the telephone.
  3. Prints bills for mailing to insurance companies and patients; electronically submits Medicare claims; sets up patient files; accepts payments by mail and in person; arranges for payment plans; accepts partial payments in accordance with a pre-determined payment arrangement; posts payments; makes bank deposits.
  4. Contacts insurance companies and patients when payments are delinquent; maintains a file on actions taken to initiate the collection process; prepares collection notices; adheres to a pre-determined delinquent notification schedule; prepares a report on delinquency actions.
  5. Responds to requests by authorized individuals for copies of patient records; verifies a need to know; makes copies and sends the records.
  6. Generates reports of outstanding charges and 911, transport, flight and billed AMA call volume.
  7. Prepares weekly payroll; verifies regular hours worked, overtime hours, call back time and any leave time taken; calculates the amount owed, enters the information and submits for processing.
  8. Inputs information for new businesses; maintains a record of safety inspections; invoices and assembles needed forms for inspectors.
  9. Performs other duties as assigned or required.

Education and Experience Requirements:
Any combination of training, education and experience that would provide the required knowledge and abilities. A typical way to gain the required knowledge and ability is:
Completion of a high school education or possession of a GED and two years of clerical office experience including some basic accounting and public contact work.
Knowledge, Skills and Abilities Requirements:
Knowledge of:
  • English usage, spelling, grammar, punctuation and vocabulary;
  • Terminology and concepts related to billing procedures;
  • Basic computer applications, standard office practices and procedures, including filing and the operation of standard office equipment;
  • Business arithmetic;
  • Record keeping principles and practices;
  • Techniques for dealing with the public, in person and over the telephone;
  • Telephone procedures and etiquette.
Ability to:
  • Communicate with the public as well as co-workers;
  • Typing with sufficient speed and accuracy to enter records into a computer system;
  • Apply written policies and procedures;
  • Follow written and verbal instructions;
  • Operate a variety of standard office equipment;
  • Plan and organize own work load within constraints, exercising independent initiative and judgment;
  • Work independently;
  • Meet deadlines;
  • Communicate courteously and effectively with superiors, co-workers and members of the general public.
Special Requirements: None.
Physical Demands:
Strength and dexterity; vision to use keyboard and video display; strength and stamina to bend, stoop, sit and stand for long periods of time; lift files, stacks of paper or reports; ability to reach for items above and below desk level, some bending, manual dexterity and cognitive ability to operate a personal computer; ability to communicate via telephone.
In compliance with applicable disabilities laws, reasonable accommodations may be provided for qualified individuals with a disability who require and request such accommodations. Incumbents and individuals who have been offered employment are encouragedto discuss potential accommodations with the employer.
Working Conditions:
Work is performed under the following conditions:
Generally clean work environment with limited exposure to conditions such as dust, fumes, odors or noise; periodic contact with angry and upset individuals; frequent interruptions of planned work activities by telephone calls, office visitors and response to unplanned events.
Reviewed by Town Manager:
Name: ______Date: ______
Approved by Town Board:
Chairman:______Clerk:______
Date: ______Date: ______
This Job Description supersedes previous version dated: ______