Children with Special Health Care Needs (CSHCN) Service System Coordinator

Children with Special Health Care Needs (CSHCN) Service System Coordinator

CSHCN Service System Coordinator

Public Health Nurse/Contra Costa Public Health Nursing

Permanent, fulltime

Primary Duties

·  Liaison to Roundtable meetings, Early Childhood Leadership Alliance (ECLA), provider agencies and health plans

·  Track high acuity cases

·  Monitor system wide trends and assure CSHCN receive services in a timely and coordinated manner through interagency collaboration

·  Provider education re. referral tools, screening, accessing local resources

·  Promote, support and participate in collaborative partnerships

Coordinator to:

·  Set goals and objectives of CSHCN service system care coordination

·  Attend Roundtable meetings, providing support and continuity

·  Receive referrals of high acuity cases

·  Monitor follow up activities between families, providers and key stakeholders based on identified needs, using partner databases

·  Maintain database of children with special health care needs and their families and the outcomes of treatment and care coordination

·  Convene care coordination meetings as needed for complex cases or identified trends

·  Communicate coordination and tracking activities to appropriate health plan

·  Educate providers about Contra Costa CSHCN service system and resources

·  Identify needed resources, problems, gaps in service continuum and make recommendations for improvement

·  Advocate locally for services for CSHCN, their families and providers

·  Develop strong working relationships with decision makers of agencies participating in Roundtable meetings

·  Promote high standard of care including family centered approach

Qualifications

Possession of valid license as Registered Nurse in the State of California, certificate as a Public Health Nurse in the State of California, and baccalaureate degree in Nursing from NLN accredited school.

Experience

Minimum three years clinical experience.

Knowledge, Skills and Abilities

·  Comprehensive knowledge and understanding of CSHCN service system in Contra Costa County

·  Leadership skills to coordinate various professionals and agencies to build consensus for better, more efficient system for CSHCN

·  Significant experience working with families of children with special health care needs

·  Excellent communication, facilitation and relationship building skills

·  Work effectively with County staff, advisory boards, community agencies, private physicians and general public

·  Demonstrated ability for assessment, evaluation and interpretation of medical information and care planning

·  Strong computer skills/ability to compile and an analyze data/organize material and write clear concise reports