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HUMAN RESOURCES
Over 15 years Management, Training and Legal experience dedicated to achieving profitability and delivering outstanding client service. Reliable with exceptional analytical, organizational and people skills. Strong personal ethics and integrity. Convey a professional image of honesty, compassion and concern for the needs of co-workers and clients. Skilled in providing courteous service to clients from diverse socioeconomic and cultural backgrounds. Good conflict-resolution skills. Work well under pressure and deadlines. Thorough knowledge of the issues that impact productivity in operations. Have experience in the following areas:
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Employment Law
Performance Evaluation
Policy Design & Implementation
Safety/OSHA
Regulatory Compliance
Resource Management
Benefits Programs
Negotiation
Staff Recruitment & Retention
Training & Development
Succession Planning
Drafting Documents
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PROFESSIONAL EXPERIENCEManagement Experience
Ø Operations Management
§ Provide direction on organizational policies and specific business initiatives.
§ Monitor and develop business processes that result in lower project budgets.
§ Maintain customer service efforts for clients, and ensure all campaigns achieved success.
§ Research cost analysis techniques to decrease costs, acquisition time, and delivery to clients.
Ø Talent Management
§ Provide advice to managers on recruiting and performance management.
§ Implementing planning and talent reviews.
§ Responsible for researching and implementing appropriate resourcing strategies.
§ Train new employees on organizational protocols and job responsibilities.
§ Public speaking experience.
WORK HISTORYMAKING THE CUT BARBERSHOP, Toledo, OH, Managing Barber 2010-PRESENT
GEM INCORPORATED, Walbridge, OH, Human Resource Intern 2015-2016
TOLEDO BARBER ACADEMY, Toledo, OH, Instructor 2013-2014
FOSTERS' HAIR CONCEPTS UNLIMITED, Toledo, OH, Managing Barber 2006-2010
COLUMBUS CITY ATTORNEY'S OFFICE/POLICE LEGAL, Columbus, OH, Law Clerk 2003-2006
EDUCATIONSHRM-CP Certification, May 2016
Graduate Certificate in Human Resource Management, with honors, January 2016
UNIVERSITY OF PHOENIX ONLINE / Juris Doctor Degree, 2006
MORITZ COLLEGE OF LAW, Columbus, OH
Bachelor of Arts, cum laude, (Law & Social Thought), 2002
UNIVERSITY OF TOLEDO, Toledo, OH
AWARDSCALI Excellence for the Future Award - Commercial Paper, 2006
The Ohio State University Moritz College of Law Ambassador Award, 2006
University of Toledo Scholar, 2002