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HUMAN RESOURCES

Over 15 years Management, Training and Legal experience dedicated to achieving profitability and delivering outstanding client service. Reliable with exceptional analytical, organizational and people skills. Strong personal ethics and integrity. Convey a professional image of honesty, compassion and concern for the needs of co-workers and clients. Skilled in providing courteous service to clients from diverse socioeconomic and cultural backgrounds. Good conflict-resolution skills. Work well under pressure and deadlines. Thorough knowledge of the issues that impact productivity in operations. Have experience in the following areas:

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Employment Law

Performance Evaluation

Policy Design & Implementation

Safety/OSHA

Regulatory Compliance

Resource Management

Benefits Programs

Negotiation

Staff Recruitment & Retention

Training & Development

Succession Planning

Drafting Documents

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PROFESSIONAL EXPERIENCE

Management Experience

Ø  Operations Management

§  Provide direction on organizational policies and specific business initiatives.

§  Monitor and develop business processes that result in lower project budgets.

§  Maintain customer service efforts for clients, and ensure all campaigns achieved success.

§  Research cost analysis techniques to decrease costs, acquisition time, and delivery to clients.

Ø  Talent Management

§  Provide advice to managers on recruiting and performance management.

§  Implementing planning and talent reviews.

§  Responsible for researching and implementing appropriate resourcing strategies.

§  Train new employees on organizational protocols and job responsibilities.

§  Public speaking experience.

WORK HISTORY

MAKING THE CUT BARBERSHOP, Toledo, OH, Managing Barber 2010-PRESENT

GEM INCORPORATED, Walbridge, OH, Human Resource Intern 2015-2016

TOLEDO BARBER ACADEMY, Toledo, OH, Instructor 2013-2014

FOSTERS' HAIR CONCEPTS UNLIMITED, Toledo, OH, Managing Barber 2006-2010

COLUMBUS CITY ATTORNEY'S OFFICE/POLICE LEGAL, Columbus, OH, Law Clerk 2003-2006

EDUCATION
SHRM-CP Certification, May 2016
Graduate Certificate in Human Resource Management, with honors, January 2016
UNIVERSITY OF PHOENIX ONLINE / Juris Doctor Degree, 2006
MORITZ COLLEGE OF LAW, Columbus, OH

Bachelor of Arts, cum laude, (Law & Social Thought), 2002

UNIVERSITY OF TOLEDO, Toledo, OH

AWARDS

CALI Excellence for the Future Award - Commercial Paper, 2006

The Ohio State University Moritz College of Law Ambassador Award, 2006

University of Toledo Scholar, 2002