B 6110
Supply Chain Optimization and Outsourcing
Spring I 2008
INSTRUCTOR:
Dr. O. JohnsonPHONE:
708-957-9606EMAIL:
FAX:
ALT PHONE:
REQUIRED TEXTS:
Title / Supply chain management: Best practicesAuthor(s) / Blanchard, D.
Copyright / (2007).
Publisher / New Jersey: John Wiley & Sons
ISBN / 047178141x
Edition
Title / Essentials of supply chain management
Author(s) / Hugos, M.
Copyright / (2006)
Publisher / New Jersey: John Wiley & Sons
ISBN / 471776343
Edition / 2nd
Title / Mastering business in Asia: Supply chain management
Author(s) / Kim, B
Copyright / (2005).
Publisher / New Jersey: John Wiley & Sons
ISBN / 047082140x
Edition
This Course Requires the Purchase of a Course Packet: YES NO
Argosy University
COURSE SYLLABUS
B6110
Supply Chain Optimization and Outsourcing
Faculty Information
Faculty Name: Dr. O. Johnson – Spring I 2008
Campus: Chicago/Loop
Contact Information:
Telephone Number: 708-957-9606
Office Hours: By Appointment
Short Faculty Bio:
I began my teaching in undergraduate studies at community colleges instructing students in Computer Information Systems, for the past 7 years. Over the past 2 years, my teaching experience has expanded into higher education institutions in both the private and online learning environments in Education, Healthcare Management, and Business Administration.
I have been an elementary teacher on all subject matters in K-8th grade levels for the past four years. Additionally, I have been a business owner; as well as a manager and supervisor in the corporate industry.
I earned a Doctorate of Education, with a concentration in Educational Leadership from Argosy University; I completed my dissertation on the Transition of Higher Education Faculty from Traditional Classroom to Online Learning Instruction. I attained my undergraduate degree from Chicago State University and graduate degree from University of Chicago and Governors State University. I am a Certified Online Instruction, as well as hold a Type 75 Certification
My beliefs in a quality of education are structured around how well faculty members are prepared to teach, whether in a traditional classroom or in an online learning environment. As educational methods continue to evolve, particularly through the use of technology, the focus must also be on individual student learning styles. As an educator and faculty member of Argosy University, I am committed to providing students with quality learning experiences with positive educational outcomes.
Course description:
Supply Chain Management encompasses development of integrated strategies in managing over-all costs, attaining profit goals, and satisfying customers. Building on the implementation of enterprise software and new applications, leaders are better able to plan sales revenue, schedule production, set optimal inventory levels, plan distribution/warehousing and global logistics, source goods and services strategically, and finance operations through better working capital management. Recognition is also given to important interrelationships among sales management, logistics, production, marketing, and financial management. This course also focuses on outsourcing as a corporate strategy to reduce costs, improve cycle time, customer service and improve the overall performance of the supply chain. The human resource implications and challenges inherent in implementing outsourcing will be addressed and the pros and cons of this strategy debated in class. Requirements of the course will include case analyses.
Course Pre-requisites: None
Required Textbook:
Blanchard, D. (2007). Supply chain management: Best practices. New Jersey: John Wiley & Sons. ISBN: 047178141x
Hugos, M. (2006). Essentials of supply chain management. (2nd ed.). New Jersey: John Wiley & Sons. ISBN: 471776343
Kim, B. (2005). Mastering business in Asia: Supply chain management. New Jersey: John Wiley & Sons. ISBN: 047082140x
Course length: 7.5 Weeks
Contact Hours: 45 Hours
Credit Value: 3.0
Program Outcomes:
1. Communication
1.1. Oral/Written – Present business information orally and in writing using appropriate technology that is concise, clear, organized, supported, and persuasive in a professional manner appropriate to the business context
2. Critical Thinking/Problem Solving
2.1. Critical Thinking – Incorporate and synthesize information, theory, and practice in order to implement appropriate business actions
2.2. Problem Solving/Decision Making – Given a business situation, diagnose the underlying causes of the situation, evaluate possible solutions, and determine and defend appropriate course of action
2.3. Information Literacy – Access information from a variety of sources, evaluate the credibility of the sources, and apply that information to solve business problems
3. Team
3.1. Leadership – Describe the requirements of team members and leaders to work effectively and creatively in achieving team goals
3.2. Collaboration – Collect, categorize, and consider the views of all stakeholders
4. Ethics
4.1. Ethics – Identify the ethical principles related to personal and corporate behavior in specific business situations and explains the potential consequences
5. Diversity
5.1. Diversity – Identify the impact of both cultural and economic factors on the modern enterprise and explain the potential consequences
6. Analysis/Application
6.1. Applied Technology – Select and defend business technology solutions to typical business problems
6.2. Integration – Describe the interrelationship of the functional business areas of statistics, accounting, finance, marketing, operations, and strategy within the context of specific organizational goals
Concentration
Management
7. Organizational Constructs
12.1 Given a specific business case or scenario, integrate managerial strategies with organizational objectives
Course Objectives:
1. Evaluate metrics for supply chain performance inquiry at a macro level and identify the drivers and obstacles for supply chain performance (Program Outcomes: 1.1, 2.1, 2.2, 2.3)
2. Explore how customization can help a firm manage its supply chain to better serve a diverse customer base (Program Outcomes: 1.1, 2.1, 2.2, 2.3, 3.1, 3.2)
3. Discuss how various strategic alternatives in distribution system design, and the drivers will enhance business performance (Program Outcomes: 1.1, 2.1, 2.2, 2.3, 6.1, 6.2)
4. Evaluate how various models may be used to solve transportation problems arising in logistics and supply chain management. (Program Outcomes: 1.1, 2.1, 2.2, 2.3, 6.1, 6.2)
5. Evaluate how new supply chain models utilize information technology, such as network design for a firm with web-based and traditional sales outlets to enhance productivity and efficiency in a diversified market (Program Outcomes: 1.1, 2.1, 2.2, 2.3, 4.1, 5.1)
6. Evaluate the integration of the various individual elements of a supply chain and describe how firms strategically design supply chain networks to maximize the firm’s overall performance. (Program Outcomes: 1.1, 2.1, 2.2, 2.3, 3.1, 3.2, 12.1)
7. Create an analysis of specific supply chain issues to include an exploration of alternatives and recommendations for changes that will optimize business performance. (Program Outcomes: 1.1, 2.1, 2.2, 2.3, 6.1, 6.2, 12.1)
8. Describe the outsourcing strategy and decision making process and evaluate its effectiveness given a business situation case scenario (Program Outcomes: 6.1, 6.2, 12.1)
Assignment Table
Module / Module Topics / Readings / Assignments1 / Introduction to Supply Chain Management (SCM) / Module 1 Reading
Early in the week complete the following:
· Read the online lectures for module one.
· Your instructor will assign topics from the required resources that provide the foundational information that deliver the weekly objectives. / Discussion Questions
Wal-Mart and Dell: Different Supply Chains
Introduction:
In this exercise, the student will contrast the supply chain structure at Dell Computer and at Wal-Mart and describe the reasons for their differences.
Tasks:
Read “Executive Insight” in Michael Hugos: Essentials of Supply Chain Management. Answer the following questions:
• Explain why Dell and Wal-Mart have significantly different supply chains.
• Do you expect that their supply chains will remain as they are in the future or change significantly? Why
• How do businesses benefit from changes in their supply chains?
Post your responses into the discussion forum by day 5 of the week, and respond to/comment on the postings of at least two of your peers.
Research Assignment 1
Supply Chains and Business
Introduction:
The supply chain structure, as depicted in Michael Hugos: Essentials of Supply Chain Management, can be either simple or extended depending upon business needs.
Tasks:
Using the Argosy University Online Library, search for recent periodical or journal articles that give examples of activities by businesses using supply chains.
Follow this path: Database>EBSCO Host>Business Source Premier>
• Enter either of the following keywords in the Search bar to locate recent articles describing supply chain management and today's business. Ensure that you are searching in the “Business source Premier” database:
• “supply chain” and “strategy”
• “supply chain” and “business”
• For each search you will find about 3000 recent journal and periodical articles. If you wish, try other search strings to focus upon a supply chain issue that interests you.
• Prepare a short 400 word paper summarizing how a business has customized their supply chain to achieve results.
• Cite the source and the edition that you have used for this assignment.
Deliverables and Format:
Submit your answer in a Microsoft Word document in not more than 400 words.
Font: Arial; 12 point
Line Spacing: Double
Due Date: Day 5
2 / Distribution Network Design in a Supply Chain / Module 2 Reading
Early in the week complete the following:
· Read the online lectures for module one.
· Your instructor will assign topics from the required resources that provide the foundational information that deliver the weekly objectives. / 1. Supply Chain Design and Modification
Introduction:
Supply chain managers modify their chain structures and coordination methods in response to market needs and revised strategic goals of their firms. In this exercise, the student will research current articles and news reports to find real-world examples of this occurrence.
Tasks:
Using the Argosy University Online Library, search for recent periodical or journal articles that give examples of activities by businesses using supply chains.
Follow this path: Database>EBSCO Host>Business Source Premier>
• Enter either of the following keywords in the Search bar to locate recent articles describing supply chain management and today's business. Ensure that you are searching in the “Business source Premier” database:
• “supply chain” and “change”
• “supply chain” and “market”
• “supply chain” and “business”
• For each search you will find about 3000 recent journal and periodical articles. If you wish, try other search strings to focus upon a supply chain issue that interests you.
• Prepare a short 400 word paper describing how an individual business has modified their supply chain due to market circumstances or strategic planning. Use the concepts from your readings this week to describe the changes.
• Cite the source and the edition that you have used for this assignment.
Deliverables and Format:
Submit your answer in a Microsoft Word document in not more than 400 words.
Font: Arial; 12 point
Line Spacing: Double
Due Date: Day 5
2. Measuring Supply Chain Performance
Introduction:
In this exercise, the student will analyze the supply chain structure at Eastern Bag and paper.
Tasks:
Read “Executive Insight” in Michael Hugos: Essentials of Supply Chain Management, answer the following questions:
• Comment on the indicators that this executive has chosen to monitor. Do they provide information about the entire supply chain's performance?
• What metrics would you consider to improve the identification of supply chain performance? Why?
Post your responses into the discussion forum by Day 5, and respond to/comment on the postings of at least two of your peers.
3 / Planning Demand, Supply, and Product in a Supply Chain / Module 3 Reading
Early in the week complete the following:
· Read the online lectures for module one.
· Your instructor will assign topics from the required resources that provide the foundational information that deliver the weekly objectives. / 1. Simulation Models for Supply Chain Design
Introduction:
Supply chain managers utilize simulation software to modify their chain structures. In this exercise, the student will research current articles and news reports to find real-world examples of this occurrence.
Tasks:
Using the Argosy University Online Library, search for recent periodical or journal articles that give examples of activities by businesses using supply chains.
Follow this path: Database>EBSCO Host>Business Source Premier>
• Enter either of the following keywords in the Search bar to locate recent articles describing supply chain management and today's business. Ensure that you are searching in the “Business source Premier” database:
• “supply chain” and “simulation”
• “supply chain” and “model”
• “supply chain” and “software”
• For each search you will find about 3000 recent journal and periodical articles. If you wish, try other search strings to focus upon a supply chain issue that interests you.
• Prepare a short 400 word paper describing how an individual business has applied simulation software to model their supply chain. Use the concepts from your readings this week to describe the changes.
• Cite the source and the edition that you have used for this assignment.
Deliverables and Format:
Submit your answer in a Microsoft Word document in not more than 400 words.
Font: Arial; 12 point
Line Spacing: Double
Due Date: Day 5
2. Information Technology and Supply Chains
Introduction:
In this exercise, the student will analyze supply chain configuration and information technology.
Tasks:
Read “Executive Insight” in Michael Hugos: Essentials of Supply Chain Management, answer the following questions:
• How does information technology add value to supply chains?
• How does simulation software solve problems arising in logistics and supply chain management?
• How would you apply information technology to a supply chain to improve business performance?
Post your responses into the discussion forum by Day 5, and respond to/comment on the postings of at least two of your peers.
3. Global Capacity Expansion Strategies of Two Korean Carmakers
Introduction:
In this case study, you are being asked to read and understand the problems and successes in expansion programs at two automakers.
Tasks:
· Read the case “Capacity Expansion Strategies of Two Korean Carmakers” from Bowon Kim: Mastering Business in Asia - Supply Chain Management.
· Identify the strategic situation that these businesses are facing.
· Consider and evaluate how these businesses should manage their supply chain in the future. What simulations would be helpful in managing an expansion such as these?