City House
Job Descriptions 2015
Job Title: TLP-Shelter Operations Manager
Salary; Exempt Status
Position:
Implement the responsibilities of overseeing staffing supervision and budgetary needs as a fundamental part of the Transitional Living Program team while reporting directly to Sr. Director of Programs.
Responsibilities
· Hiring of TLP direct care staff working directly with the residential clients.
§ Conducting orientation (first 90-day), semi-annual and annual reviews
§ Managing all staff schedule while continuing to program guidelines and policy
§ Maintain all direct care staff files per program guidelines, policy and agency HR policy
· Training for TLP direct care staff-maintain per program guidelines and policy
§ Implementing new hire training
§ Implementing continued education training
§ Maintaining all TLP direct care staff trainings
§ Maintain any trainer certification needed to conduct necessary trainings for staff
· Monitoring all TLP direct care staff clocked hours entered into Paylocity system including tracking PTO and holidays
§ Observing and working with staff and any shift leads to ensure appropriate supervision and care is provided to residents in accordance with program guidelines and policy
§ Conducting all disciplinary actions with final approval of direct supervisor
§ Completing all staffing week and weekend updates including resident updates and staff working
· Assisting in overseeing and planning volunteer groups
§ Working with Director of Volunteers to manage work groups and needs for work groups
§ Coordinating all household needs with volunteer maintenance workers
§ Coordinate all meal delivery from volunteers for all homes
· Overseeing the use of all client program transactions including petty cash, credit card, and gift cards while coding and inputting them into spreadsheet
§ Code and turn in monthly receipts for all Wal-Mart/Sam’s, Valero, Credit/Debit card, and other
§ Supervise all coding for gift-cards and gift-card transactions
§ Code and manage all program petty cash flow
§ Managing program budget based on program needs and cost
· Maintain all household maintenance needs and vehicle needs per program annual budget
§ Track all household repairs and cost on monthly tracking sheet
§ Have all household cost over $500 receive multiple quotes and approval from direct supervisor
§ Manage all annual and semi-annual maintenance checks including but not limited to insect check, lawn maintenance, A/C, electric, plumbing, etc.
§ Oversee and track all vehicle maintenance and registrations
§ Ensure all household needs meet program guidelines and policy
§ Maintaining all annual and semi-annual inspections and drills including but not limited to fire and weather drills, playground inspections, health inspection, and fire and gas inspection
· Participates as a member of the interdisciplinary program team to meet overall needs of program including participating in TLP and agency staffing
§ Have general knowledge and understanding of basic needs at-risk youth ages 18-21 yrs old
§ Knowledge and experience working with at-risk youth ages 18-21 yrs
· Working with the City House leadership team to uphold the overall mission of City House Inc.
Qualifications/Basic Job Requirements:
· Bachelor's Degree in social work (or related field) and minimum of two year experience in leadership role with management/supervisory experience in a residential setting OR Master’s Degree in social work (or related field) and one year experience in leadership role with management/supervisory experience in a residential setting
· Minimum of two years of experience working with children in a residential setting with at risk youth/young adult or related experience.
· Knowledge of issues related to young adult homelessness, abuse and neglect
· Preferred experience maintaining a multi-level budget.
· Effective communication skills, both oral and written. Effective organizational skills. Ability to establish and maintain effective working relationships with other employees and the public as well as volunteers.
· Ability to perform duties with minimal supervision.
· Valid Texas driver's license and insurance and be at least 21 years of age.
· CPR ,First Aid and Emergency Behavior Intervention certification must be current, or obtained within 60 days of hire and maintained as required.
Updated 2/2015