Tim Richards
6498 Torreyanna Circle
Carlsbad, CA 92011
P (760) 603-9302
M (760) 450-6315
E
W
Sr. Information Architect
I Create and Manage Requirements Information, Product Designs, Process and User Experience
I am looking for a position as a Sr. Information Architect, UED Mgr., or Product Manager for a software or web, or game product. I am looking for an environment where I can grow as a knowledge worker and manager – focusing on successful collaborations between design, IA, and engineering. I want to manage and mentor small teams - preferably designers, developers and analysts; implementing principles of Flow, Jamming and Slack to maximize user and worker enjoyment.
Skills & Technologies
Abilities, Software, and assorted buzzword-free things I work with
I do...
Requirements Documentation, Persona/Scenario Development, Rapid Prototyping, Wireframes, 1-on-1 Usability Testing, Information Architecture, Product Roadmaps
I use and/or have managed development and design in...
Visio, Office, Project, Flash, Illustrator, Photoshop, HTML, CSS, ASP, ASP.NET, MS-SQL, JavaScript, XML over HTTP, ATLAS, JSF, PHP, MySQL
Work Experience
Where I've worked and many sordid details, paper-permitting
Sr. Product Developer 12/2005 - 8/2006
SponsorHouse, Inc. Oceanside, CA
Led all Feature Design and Requirements Documentation efforts for SponsorHouse Product Development. Developed Scenarios, Personas, Business Process Flow Diagrams, Wireframes, and Prototypes to describe, document, and refine the product. Created and Managed Product Roadmap – sharing ownership with Sr. VP of Product Development. Created and managed User Experience Design and UI Development efforts (5 person team). Managed process of getting requirements signoff from Owners, estimates from Engineering, and continually updating plans and process reporting to Sr. VP of Product Development. Provided both hands-on deliverables and managed efforts of others on Product Team.
Lead Product Developer, Co-Founder1/2004 - 1/2006
Federation Thought Company Phoenix, AZ
Federation Thought was the incarnation of hobby/holding company. My partner and I provided Product Development Services for Software as a boutique. Services ranged from SDLC consulting to Product Development Deliverables. Lots of work samples available at .
Product Design Manager, Instructional Systems 1/2004 - 11/2004
Apollo Group Inc. Phoenix, AZ
Managed Product Development process for several “eCampus” products for the University of Phoenix and U of P Online. I worked on several special projects, as well…including redesigning and implementing the Apollo SDLC, creating and integrating a UED team into the Apollo SDLC, and presenting executive stakeholders with prototypes early in the development/design process to refine requirements.
General Manager 10/2002 - 1/2004
Phoenix Rising International Tempe, AZ
Managed several New Product and Product Management initiatives for a private equity company. Managed IT staff and web development groups. Coordinated activities of various project staff in US and China. Measured opportunities in tech and consumer products sectors; wrote briefs and analyses for future consideration of funding. Managed MBA internship program, working with Thunderbird School of International Management. Led constant creative brainstorming processes and drive opportunities through analysis and commercialization processes, where warranted.
Sr. Business Analyst 10/2000 - 9/2002
Momentum Interactive (Intrasight) Phoenix, AZ
Led consulting and software development process from early business development to definition to delivery and support. Managed client expectations and needs through 6-24 month software development and strategy projects. Led innovation and creativity practices internally. Directed creative activities on project teams. Deep experience with developing/implementing Content Management.
Director, Internet and New Media 12/1998 - 9/2000
Neobrand Phoenix, AZ
Built interactive practice within award-winning boutique advertising agency. Staffed and managed creative and technical teams. Developed sites and applications for Marketing, Intranet, CRM, and E-Commerce. Extended branding and marketing communications efforts through online offerings for clients.
Customer Service Manager 8/1997 - 12/1998
First Internet Tempe, AZ
Managed Customer Support processes, content, and staff. Created online customer service tools and other customer-facing tools. Based on customer input, provided creative direction for marketing communications and corporate identity. Led web development team in requirements discovery activities for website development contracts.
Marketing Coordinator 12/1995 - 7/1997
Eagle River Interactive (Agency.com) Scottsdale, AZ
Learned the business of marketing and web strategy very early in the game. Created online sales tools for junior account managers and provided technical and solution-centric training intelligence for the West Coast sales forces. Managed data scrubbing and qualification of new business development opportunities.
Education
If I knew then what I know now...
Arizona State University
Tempe, AZ 2002 - 2003
Some College Coursework Completed, Studied Mandarin.
Scottsdale Community College
Scottsdale, AZ 1994 - 1995
Some College Coursework Completed, Continued general education requirements, focusing on computer science, mathematics, and philosophy.
BYU - Idaho
Rexburg, ID 1990 - 1991
Some College Coursework Completed, General education requirements pursued.