[Company]
Employee
Manual
[Month, Year]
Welcome to [Company]
[ ]Please edit this letter as needed. Consider having the president of your company sign each letter personally or use a signature stamp.
Thank you for joining [Company]! We hope you agree that you have a great contribution to make to the [x] (restaurant / software / advertising) industry by way of [Company], and that you will find your employment at [Company] a rewarding experience. We look forward to the opportunity of working together to create a more successful company. We also want you to feel that your employment with [Company] will be a mutually beneficial and gratifying one.
You have joined an organization that has established an outstanding reputation for quality. Credit for this goes to everyone in the organization. We hope you, too, will find satisfaction and take pride in your work here. As a member of [Company]'s team, you will be expected to contribute your talents and energies to further improve the environment and quality of the company.
This Employee Manual may provide answers to most of the questions you may have about [Company]'s benefit programs, as well as company policies and procedures. You are responsible for reading and understanding this Employee Manual. If anything is unclear, please discuss the matter with your [x] (manager / supervisor / team leader / designated company representative).
I extend to you my personal best wishes for your success and happiness at [Company].
Sincerely,
[x], President
[Company]
Notice
This Employee Manual has been prepared to inform you of [Company]'s history, philosophy, employment practices, and policies, as well as the benefits provided to you as a valued employee.
Some Things You Must Understand
The policies in this Employee Manual are to be considered as guidelines.
-[Company], at its option, may change, delete, suspend or discontinue any part or parts of the policies in this Employee Manual at any time without prior notice as business, employment legislation, and economic conditions dictate.
-Any such action shall apply to existing as well as to future employees.
-Employees may not accrue eligibility for monetary benefits that they have not become eligible for through actual time spent at work.
-Employees shall not accrue eligibility for any benefits, rights, or privileges beyond the last day worked.
-No one other than [x] (President / Vice President) of [Company] may alter or modify any of the policies in this Employee Manual. Any alteration or modification of the policies in this Employee Manual must be in writing.
-No statement or promise by a supervisor, manager, or department head, past or present, may be interpreted as a change in policy nor will it constitute an agreement with an employee.
Should any provision in this Employee Manual be found to be unenforceable and invalid, such finding does not invalidate the entire Employee Manual, but only that particular provision.
This Employee Manual replaces (supersedes) any and all other or previous [Company] Employee Manuals, or other [Company] policies whether written or oral.
Receipt and Acknowledgment
of [Company] Employee Manual
[ ]We recommend that you require all employees sign a release, such as this one, stating that they have been given a copy of the Employee Manual and agree to abide by it. Have all new employees sign this release upon receipt of their copy of the Employee Manual, usually at New Hire Orientation. Your statement should reiterate your continued right and prerogative to make and change you company policies as you see fit. File this form in the employees personnel file once it has been signed and returned.
Please read the following statements, sign below and return to your [x] (manager / supervisor / team leader / designated company representative).
Understanding and Acknowledging Receipt of [Company] Employee Manual
I have received and read a copy of the [Company] Employee Manual. I understand that the policies and benefits described in it are subject to change at the sole discretion of [Company] at any time.
At-Will Employment
I further understand that my employment is at will, and neither myself nor [Company] has entered into a contract regarding the duration of my employment. I am free to terminate my employment with [Company] at any time, with or without reason. Likewise, [Company] has the right to terminate my employment, or otherwise discipline, transfer, or demote me at any time, with or without reason, at the discretion of [Company]. No employee of [Company] can enter into an employment contract for a specified period of time, or make any agreement contrary to this policy without the written approval from the [x] (President / CEO / Board of Directors).
[ ]The Arbitration Policy and the Acknowledgment of and Agreement with [Company] Arbitration Policy are located in the section titled "What You Can Expect From [Company]." If you choose not to use the policy please delete it and the acknowledgment form along with the following paragraph on arbitration. If you do plan to use the Arbitration Policy, include the following paragraph.
Arbitration
I also acknowledge I have read and understand the Arbitration Policy contained in this Employee Manual and I agree to abide by the policy.
Confidential Information
I am aware that during the course of my employment confidential information will be made available to me, for instance, product designs, marketing strategies, customer lists, pricing policies and other related information. I understand that this information is proprietary and critical to the success of [Company] and must not be given out or used outside of [Company]'s premises or with non-[Company] employees. In the event of termination of employment, whether voluntary or involuntary, I hereby agree not to utilize or exploit this information with any other individual or company.
______
Employee's Printed NamePosition
______
Employee's SignatureDate
Contents
[ ]Insert the appropriate page numbers for this table of contents after editing your Employee Manual.
An Overview of [Company]...... 000
About [Company]...... 000
Background...... 000
Concept...... 000
[Company] Organization Chart...... 000
What You Can Expect From [Company]...... 000
What [Company] Expects From You...... 000
Open Communication Policy...... 000
Outside Employment...... 000
Suggestions...... 000
Employment...... 000
At-Will Employment...... 000
Arbitration Policy...... 000
Acknowledgment of and Agreement with Arbitration Policy...... 000
Confidential Information...... 000
Customer Relations...... 000
Equal Employment Opportunity...... 000
Harassment Policy...... 000
What Is Harassment...... 000
Responsibility...... 000
Reporting...... 000
Policy Statement on Sexual Harassment...... 000
How You Were Selected...... 000
Employee Background Check...... 000
Credit Investigation...... 000
Criminal Records...... 000
Driver's License and Driving Record...... 000
Health Examinations...... 000
Standards of Conduct...... 000
Unacceptable Activities...... 000
Disciplinary Actions...... 000
Crisis Suspension...... 000
Introductory Period...... 000
Anniversary Date...... 000
Immigration Law Compliance...... 000
New Employee Orientation...... 000
Work Schedule...... 000
Business Hours...... 000
Attendance...... 000
Absence or Lateness...... 000
Meal and Break Periods...... 000
Meal Room Facility...... 000
Severe Weather and Emergency Conditions...... 000
Employment Classifications...... 000
Full-Time Employees...... 000
Part-Time Employees...... 000
Regular Employees...... 000
Temporary Employees...... 000
Non-Exempt and Exempt Employees...... 000
Personnel Records and Administration...... 000
Your Personnel File...... 000
Your Medical Records File...... 000
Compensation...... 000
Wage and Salary Policies...... 000
Compensation Philosophy...... 000
Basis for Determining Pay...... 000
Pay Period and Hours...... 000
Pay Cycle...... 000
Paycheck Distribution...... 000
On Call Pay...... 000
Computing Pay...... 000
Mandatory Deductions From Paycheck...... 000
Direct Payroll Deposit...... 000
Payroll Advance...... 000
Error in Pay...... 000
Overtime Pay...... 000
Work Performed on Company Holidays...... 000
Compensatory Time Off...... 000
Shift Premium...... 000
Time Records...... 000
Wage Garnishments...... 000
Performance and Compensation Reviews...... 000
Performance Reviews...... 000
Compensation Reviews...... 000
Other Compensation Programs and Policies
Employee Referral Program...... 000
Promotion and Transfer Policy...... 000
Benefits...... 000
Eligibility for Benefits...... 000
Insurance Coverage...... 000
Group Insurance...... 000
[x] (Health / Dental/ Vision) Insurance...... 000
Disability Insurance...... 000
Life and Accidental Death and Dismemberment Insurance...... 000
Employee Assistance Program...... 000
Government Required Coverage...... 000
Workers' Compensation...... 000
Unemployment Compensation...... 000
Social Security...... 000
Profit Sharing Plan...... 000
Retirement Plan...... 000
Statement Of Employee Retirement Income Security Act (ERISA) Rights...... 000
Other Benefits...... 000
Credit Union Membership...... 000
Education Assistance...... 000
Employee Purchases of [Company]'s Product...... 000
Leaves...... 000
Paid Leaves...... 000
Holidays...... 000
Paid Time Off...... 000
Vacations...... 000
Sick Leave...... 000
Personal Leave...... 000
Other Paid Leaves ...... 000
Unpaid Leaves...... 000
Family / Medical Leave of Absence...... 000
Disability (Including Pregnancy) Leave of Absence...... 000
Military Leave of Absence...... 000
Military Reserves or National Guard Leave of Absence...... 000
Personal Leave of Absence...... 000
Accepting Other Employment or
Going Into Business While on Leave of Absence...... 000
Insurance Premium Payment During Leaves of Absence...... 000
Safety...... 000
General Employee Safety...... 000
Reporting Safety Issues...... 000
Entering and Leaving the Premises...... 000
Security Checks...... 000
Parking Lot...... 000
Safety Rules...... 000
Working Safely...... 000
Lifting...... 000
Materials Handling...... 000
Trash Disposal...... 000
Cleaning Up...... 000
Preventing Falls...... 000
Handling Tools...... 000
Falling Objects...... 000
Work Areas...... 000
Using Ladders...... 000
Machine Guards...... 000
Personal Protective Equipment...... 000
Electrical Hazards...... 000
Fire Extinguishers...... 000
Report Injuries...... 000
Ask Questions...... 000
Weapons...... 000
Fire Prevention...... 000
In Case of Fire...... 000
Emergency Evacuation...... 000
Housekeeping...... 000
Office Safety...... 000
Property and Equipment Care...... 000
Restricted Areas...... 000
Safety Rules When Operating Machines and Equipment...... 000
Security...... 000
Smoking...... 000
Separation of Employment...... 000
Termination...... 000
Insurance Conversion Privileges...... 000
Exit Interviews...... 000
Return of Company Property...... 000
Former Employees...... 000
Post-Employment Inquiries...... 000
Workplace Policies...... 000
Bonding Requirement...... 000
Communications...... 000
Community Activities...... 000
Company and Department Meetings...... 000
Computer Software (Unauthorized Copying)...... 000
Computers, Electronic Mail, and Voice Mail Usage Policy...... 000
Contributions...... 000
Domestic Partners Policy...... 000
How to Enroll...... 000
Coverages...... 000
Termination of Coverage...... 000
Leaves of Absence...... 000
Termination of Domestic Partnership...... 000
COBRA Coverage...... 000
General Tax and Legal Consequences...... 000
Dress Code and Personal Appearance...... 000
Drug-Free Workplace Policy...... 000
Health Risks of Alcohol and Other Drug Use...... 000
Legal Implications of Alcohol and Other Drug Use...... 000
Where to Get Help...... 000
Expense Reimbursement...... 000
Gifts...... 000
Personal Use of Company Property...... 000
Pets At Work...... 000
Recycling, Waste Prevention and Conservation...... 000
Acceptable...... 000
Unacceptable...... 000
Exceptions...... 000
Just a Few Reasons for Recycling...... 000
How Much Does [Company] Consume per Year?...... 000
How the [Company] Recycling Program Works?...... 000
Relatives...... 000
Salesperson Agreement...... 000
Service Awards...... 000
Solicitations and Distributions...... 000
Spouse Accepts Employment - or Works for a Competitor...... 000
Telecommuting Policy...... 000
Characteristics of the Employee...... 000
Characteristics of the Job or Task...... 000
Approval Process...... 000
Uniforms...... 000
Use of Company Vehicle...... 000
Violence in the Workplace Policy...... 000
An Overview of [Company]
About [Company]
[ ]The following includes excerpts from the Executive Summary provided as part of BizPlanBuilder Interactive(r), a business plan software product. See the Catalog section in the back of the EmployeeManualMaker Reference Guide for a detailed description. BizPlanBuilder Interactive(r) will help you summarize company objectives, management, and marketing strategies. You may find that providing your employees with a clear vision of your company's direction and position will dramatically improve productivity, reduce conflicting efforts and generate a winning team spirit.
In 19XX, [x] (your group / company / product developers) was [x] (formed / created) to [x] (produce and distribute [x] / take advantage of [x] / fill the void of [x]).
[ ]Insert a brief history of your company here. Include such items as:
When the company was first formed.
Who the founders are/were.
Your company's locations throughout its history.
Outstanding accomplishments of officers or employees - internally or publicly recognized.
How your company provides outstanding civic service to its community.
List product lines that your company is proud of or known to carry/produce.
[ ]Describe the purpose of your activities.
[ ]Consider including a company vision and mission statement and core values - all of which help you define the type of company you intend to be.
Now, [Company] is at a point where [x] (what you need or want to do next, for instance, take advantage of a specific opportunity or one in your marketplace / build your business to the next level).
Background
[ ]Discuss how people have managed to do without your product/service. Also, discuss how and where a similar product or service is now being used.
For many years people have [x]
[ ]Explain your place in the industry vis-a-vis competition or technology, etc.
The ["state of the art"/condition of the industry] today is such that [x]
Our operation was producing $[x] (sales / units / products) by 19xx, and has operated at [x] (describe your financial condition, for example, profitable / break-even) ever since. Revenue projected for fiscal year 19xx without external funding is expected to be $[x]. Annual growth is projected to be [x] percent per year through 19xx.
Concept
[ ]Describe your product or service.
[ ]Explain the desirability of your product or service.
We have just [x] (started / completed the design of / developed / tested / introduced) a [x] (product / service) - a novel and proprietary [x] (for example, soap for cleaning vinyl / retail store / construction tool).
Compared to competitive products (or the closest product available today) our [x] (product / service) can / will [x].
The ability to [x] is unique to [Company]'s products / services.
[ ]How would your customers compare your product with those of competitors?
[ ]Specify advantages your product or service has - its improvements over existing products or services. Describe your unique selling proposition.
Our strategy for [x] (meeting / dominating) the competition is [x] [lower price / bigger and better / quality).
[Company]'s target market includes [x] (types of customers).
[Company] is rapidly moving into its [x] (marketing phase).
This approach is generating a tremendous amount of interest throughout our industry.
In addition to our existing products/services we [x] (have developed / plan to introduce) [x] (follow-on products / services). [x] (Product) is a [x] and is especially useful to [x] (prospective customers) who can now easily [x].
Other products/services include [x].
[ ]BizPlanBuilder(r) continues on to summarize company objectives, management, marketing strategies, etc. You may find that providing your employees with a clear vision of your company's direction and position will dramatically improve productivity, reduce conflicting efforts and generate a winning team spirit.
[Company] Organization Chart
[ ]This is a good place to include your company organization chart. We suggest you do not include names - only job titles.
[ ]If and when positions or key areas of responsibility are changed, employees should be informed by a revision memo. Confusion and low productivity reigns when employees don't know to whom they report or to whom they should report various actions or activities. A simple organization chart serves to streamline channels of communications.
What You Can Expect From [Company]
[Company] believes in creating a harmonious working relationship between all employees. In pursuit of this goal, [Company] has created the following employee relations objectives:
1.Provide an exciting, challenging, and rewarding workplace and experience.
2.Select people on the basis of skill, training, ability, attitude, and character without discrimination with regard to age, sex, color, race, creed, national origin, religious persuasion, marital status, political belief, or a disability that does not prohibit performance of essential job functions.
3.Compensate all employees according to their effort and contribution to the success of our business.
4.Review wages, employee benefits and working conditions regularly with the objective of being competitive in these areas consistent with sound business practices.
5.Provide [x] (vacation / sick leave / paid time off) and holidays to all eligible employees.
6.Provide eligible employees with health and welfare benefits.
7.Assure employees, after talking with their manager, an opportunity to discuss any issue or problem with officers of [Company].
8.Take prompt and fair action of any complaint which may arise in the everyday conduct of our business, to the extent that is practicable.
9.Respect individual rights, and treat all employees with courtesy and consideration.
10.Maintain mutual respect in our working relationship.
11.Provide buildings and offices that are comfortable, orderly and safe.
12.Promote employees on the basis of their ability and merit.
13.Make promotions or fill vacancies from within [Company] whenever practical.
14.Keep all employees informed of the progress of [Company], as well as the company's overall goals and objectives.
15Promote an atmosphere in keeping with [Company]'s vision, mission, and goals.
What [Company] Expects From You
[Company] needs your help in making each working day enjoyable and rewarding. Your first responsibility is to know your own duties and how to do them promptly, correctly and pleasantly. Secondly, you are expected to cooperate with management and your fellow employees and to maintain a good team attitude.
How you interact with fellow employees and those whom [Company] serves, and how you accept direction can affect the success of your department. In turn, the performance of one department can impact the entire service offered by [Company]. Consequently, whatever your position, you have an important assignment: perform every task to the very best of your ability.
You are encouraged to grasp opportunities for personal development offered to you. This manual offers insight on how you can perform positively and to the best of your ability to meet and exceed [Company] expectations.
We strongly believe you should have the right to make your own choices in matters that concern and control your life. We believe in direct access to management. We are dedicated to making [Company] a company where you can approach your manager, or any member of management, to discuss any problem or question. We expect you to voice your opinions and contribute your suggestions to improve the quality of [Company]. (Please take a look at the "Suggestions," Policy under Standards of Conduct section.) We're all human, so please communicate with each other and with management.
Remember, you help create the pleasant and safe working conditions that [Company] intends for you. The result will be better performance for the company overall, and personal satisfaction for you.
Open Communication Policy
[Company] encourages you to discuss any issue you may have with a co-worker directly with that person. If a resolution is not reached, please arrange a meeting with your [x] (manager / supervisor / team leader / designated company representative) to discuss any concern, problem, or issue that arises during the course of your employment. Any information discussed in an Open Communication meeting is considered confidential. Retaliation against any employee for appropriate usage of Open Communication channels is unacceptable. Please remember it is counterproductive to a harmonious workplace for employees to create or repeat corporate rumors or office gossip. It is more constructive for an employee to consult his/her [x] (supervisor / manager / team leader / designated company representative) immediately with any questions.