Muhammad Alam Noonari
Flat #: 13, Dream Plaza,
Building #: 2465, Road #: 2835,
Block 228, Busaiteen, Muharriq,
Bahrain.
Email:
Cell: +973 33893698
Professional Profile:
A dedicated and self-motivated I.T Engineer with extensive experience in Computer Networks and Hardware/Software troubleshooting. A skilled administrator who specializes in identifying and rectifying discrepancies and issues requiring accuracy and attention to detail at all times. Possess excellent interpersonal skills and the ability to communicate concisely and articulately with clients and colleagues alike. Enjoys being part of a successful and productive team.
Objective:
To contribute towards the growth and development of a dynamic organization where opportunities to grow both personally and professionally are ample and where I can utilize my skills effectively and efficiently.
Education:
· Bachelor of Engineering (B.E) Electronics.
University: Faculty of Engineering – Mehran University of Engineering & Technology Jamshoro, Sindh, Pakistan.
Passing Year: 2000
Graduation Project: “Ship steering control system using multilayer perception neural networks.”
Grade/Division: “First Division”
· One Year Diploma in Computer Science.
College: FAITH College of Information Technology, Hyderabad, Sindh, Pakistan.
Passing Year: From 10-October-1996 to 09-October-1997.
Grade/Division: “B”
Remarks: “Good”
· Short Courses
o “Implementing & Administering Exchange 2000 and 2003 Server”.
Institute: Computer Training & Testing Centre, Karachi, Pakistan.
Session: March 2003
o “Microsoft Windows Server 2003 Active Directory Administration & Infrastructure”.
Institute: Computer Training & Testing Centre, Karachi, Pakistan.
Session: March 2003
o “Microsoft ISA Server 2006 Implementation & Administration”.
Institute: Computer Training & Testing Centre, Karachi, Pakistan.
Session: July 2007 to September 2007
o “Linux System Administration (SA1 & SA2)”.
Institute: Computer Training & Testing Centre, Karachi, Pakistan.
Session: May 2005 to July 2005
o “Cisco Certified Network Associate (CCNA)”.
Institute: Computer Training & Testing Centre, Karachi, Pakistan.
Session: June 2005 to July 2005
o “Cisco Certified Network Professional (CCNP)”.
Institute: Computer Training & Testing Centre, Karachi, Pakistan.
Session: March 2007 to June 2007
o “Certified Wireless Network Administrator (CWNA)”.
Institute: Computer Training & Testing Centre, Karachi, Pakistan.
Session: July 2007
Other Computer Skills:
· “Microsoft Visual Basic”.
I have some knowledge, and experience of Visual Basic, VB.NET and C# in the Visual Studio .NET platform for desktop applications. I do have a working knowledge of ASP.NET; I am working on web-based systems using ASP.NET.
· “Microsoft Office 2007”.
I have extensive knowledge and experience of Microsoft Office products, I have very good knowledge of working on Microsoft Excel 2007, and Word 2007; I do have a working knowledge of Microsoft PowerPoint 2007.
· “Microsoft Servers & Networking”.
Implementation and Administration of Microsoft Windows 2003, Microsoft Exchange Server 2003, Microsoft ISA Server 2006, and design window based computers network. Designing and Troubleshooting of UTP (10/100/1000) Ethernet Network of more than 500 clients.
Professional Projects:
· Complete WIFI Network Design & Technical Support in “Ascent Solutions (Pvt) Ltd. Karachi, Pakistan”.
· As a contract; design & Configure all PC networking in “City Vision Builders and Developers, Karachi, Pakistan”.
· Complete ISA Network Design, Exchange Server 2003 implementation in “Central Services Co. (Pvt) Ltd. Karachi, Pakistan.
Professional Experience:
· Central Services Co. (Pvt) Ltd. (Central Asian Office of 1888Mills LLC, USA).
Position: Manager I.T. (From Dec 2002 to Aug 2011)
Responsibilities:
o Leading a team of I.T Department.
o Install new / rebuild existing servers and configuration hardware, peripherals, services, settings, directories, storage, in accordance with standards and project/operational requirement.
o Continuously monitor internet traffic for misuse bandwidth, chocking, hacking, intrusions & virus attacks or any other possible security holes in the network & Services.
o Ensure 24 hours VPN connectivity between Head Office in Chicago USA.
o Troubleshooting issues related to network (Local & Internet) & servers which hinder daily organizational activities promptly.
o Implement solutions including hardware or software to plug security holes.
o Implement, configure & maintain an automatic backup system for all critical data including documents, emails, project source codes, databases.
o Implement test & verify disaster recovery plan.
o Monitor backup process on daily basis.
o Monitor and control the transfer of data outside the organization via internet as well as removable devices like USB drives, writeable CD’s/DVD’s, Hard Drives.
o Responsible for management of VoIP extension at Asia Office.
o Continuously evaluate better ISP’s available in the market.
o Network and system support including installation, configuration and maintenance of network switches, wireless access points, network outlets etc.
o Hardware and Operating System performance tuning.
o System troubleshooting throughout the organization.
o Identification and installation of different tools and software to improve infrastructure of organization.
o Keeping all servers, computer systems, and devices updated with latest software patches, upgrades and Anti-Virus definitions.
o Monitor and report internet access for improper usage like disallowed websites, FTP access, video streaming etc.
o Monitor Internet Access outages, communication with ISP’s customer support and help desk and troubleshoot the internet access issues.
o Troubleshoot issues related to software installation, internet access, Firewall, Active Directory Group Policies etc.
o Installation, configuration and maintenance of Anti-Spyware, Anti-Adware & Anti-Spam Software on servers and computer systems.
o Maintain Inventory of all computer Accessories, CD’s/DVD’s, etc.
o Download software requested from all concern employees.
o Getting support on phone by Microsoft and Cisco for any critical issues or deployment problem, and arrange late night troubleshooting with Microsoft and Cisco support engineer.
o Managing Microsoft Exchange Server 2003, Microsoft ISA server 2006, Microsoft SQL Server 2005.
o Provide Tier II/III and other support per request from various constituencies, investigate and troubleshoot issues.
o Configure and Manage Firewall administration and overall responsibility for company IT security.
o Configure and Manage DNS and DHCP Servers.
o Implement Group Policies on entire network.
o In-House WLAN connectivity through Wi-Fi 802.11 a/b/g.
o Configure and Troubleshoot email accounts (Microsoft Outlook 2007).
· “ZoomNet Internet Services Provider”.
Position: Support Engineer. (From May 2000 to August 2000)
Responsibilities:
o Taking ownership of technical issues, and working with Network Design Engineers to resolve more advanced issues when necessary.
o Resolving escalated customer complaints without the need of team lead intervention.
o Documenting troubleshooting and problem resolution steps.
o Participation in providing training to customers as required.
o Also did night shift for online customer complaints via phone calls.
· “AIMS (COMSIT – SUKKUR)”.
Position: Lecturer. (From Aug 2000 to Aug 2001)
Responsibilities:
o Teach Difference Engineering and Computer Subject to Bachelor’s Degree Level Students.
o Teach following subjects:
o Computer Programming Concepts.
o Data Communication & Basic Networking Concepts.
o Basic Electronics.
o Digital Electronics.
o Visual Basic Programming.
o C/C++ Programming.
o Prepare Lessons, making them as interesting as possible.
o Prepare assignments and assessment.
o Research information to ensure the knowledge they impart is current.
o Prepare resources for the students.
o Attend professional development sessions to improve my own teaching methods.
Workshops/Seminars Attended:
· Attend full two days “IBM SOFTWARE MAGIC” in October 2005.
· Attend full three days “MICROSOFT PAKISTAN DEVELOPER CONFERENCE 2004 & 2005” conduct by Microsoft Pakistan.
· Attend all DELL Seminars every year launching new products in market.
Technical Skills:
· Hands on experience on HP, Dell and IBM Servers.
· Install and Configure Windows Based Networks.
· Active Directory Installation and Management.
· Group Policies Management.
· Install and Configure as Servers Windows 2000, 2003, 2008 R2 & as a client Windows XP, Vista and Windows 7 on a network.
· Install and Configure Clustering on Storage Devices.
· Implement Network Security using Windows and Cisco Based Network via Firewall.
· Install and Configure Routers.
· Install and Configure Switches.
· Install and Configure RAS using Routing and Remote Access Services.
Personal Information:
· Date of Birth: 01-November-1974
· CPR #: 741137259
· Marital Status: Married
· Nationality: Pakistani
· PEC No: Electro/6733