Anthony Hernandez

Anthony Hernandez

technical writer/analyst

Detailed portfolio, references, contact information available from www.hernandezanthony.com.

Services

·  Print and/or online documentation

·  Clear, simple writing style that intelligently simplifies complex concepts

·  Professional document formatting and layout

·  2D and 3D illustrations

·  Specializing in time- and budget-sensitive projects

Software

·  Windows XP-10 / ·  Adobe Creative Suite CC
·  Microsoft Office & Visio 2013 / ·  Atlassian JIRA & Confluence
·  Adobe Framemaker 2015 / ·  Sony Vegas Video & DVD Architect
·  Adobe RoboHelp 11 / ·  McNeel & Associates Rhinoceros 5.0
·  Adobe Acrobat XI

Selected Career Experience

·  NVIDIA Corporation (5/14 – present): Case studies, articles, and documentation for GRID and QUADRO Graphics Processing Unit (GPU) hardware.

·  AMD (5/16 – present): Datasheets and other collateral for MxGPU hardware.

·  Western Union (6/16 – 12/16): REST API guide for the WU Connect API.

·  SolarCity (12/15 – 04/16): Installation, configuration, and troubleshooting guide for a solar power inverter.

·  Support.com (11/14 – 05/16): User/Admin Guide, API Guide, and other documentation for online tech support application.

·  BlueData (11/13 – 01/17): Full documentation suite for a Hadoop virtualization application.

·  Avi Networks (6/14 – 10/14): User documentation for a virtualized services platform.

·  Vello Systems (03/13 – 03/14): Hardware, software, and API documentation for Software-Defined Network (SDN) equipment, including writing, editing, and 3D modeling.

·  Giant Creative Strategy (08/11 – 04/14): Business requirements, use cases, test plans, and other documentation for regulated healthcare websites and mobile applications. Duties also included extensive QA/bug tracking efforts for websites/mobile apps.

·  CloudFouria (6/11 – 12-11): Business and product requirement documentation.

·  Zep Solar, Inc (4/11 – 9/12): Solar array installation manuals.

·  Cellphone-Mate (4/11 – 4/12): User guides and 3D renderings for cellular telecom equipment (antennas and amplifiers).

·  FLIR Motion Control Systems (7/10 – 12/16): User and configuration/developer guides for pan/tilt units (movable payload mounts).

·  Unified Color Technologies (12/09 – 12/11): User guides for HDR image applications.

·  Silicon Image (6/09 – 6/11): Whitepapers and other collateral for HD video-related products.

·  EQ2, Inc (10/09 – 5/11): User and administrator guides for the HEMS Enterprise 5.0 healthcare equipment tracking/management system.

·  Jim Britt International (3/08 – 08/13): Web design/coding and online marketing campaigns; product design and editing; video shooting and editing.

·  PVT Solar, Inc. (12/08 – 10/09): Installation manual for a solar energy system.

·  Exponential, Inc. (4/08 – 6/08): Designed, implemented, and documented a complete end-to-end product implementation process and workflow using Atlassian JIRA.

·  Teradici, Inc. (10/06 – 3/08): Product datasheets and supporting images/diagrams for a remote-computing chipset.

·  SeeControl, Inc. (5/06 – 2/08): User and administrator guides for a web-based inventory management application.

·  SuccessFactors, Inc. (8/06 – 2/08): Documented release and QA processes; created & edited engineering documentation; compiled build metrics, analyzed QA effectiveness.

·  Intuit: (12/05 – 7/06): Defined new style guidelines and led a team of 4-5 writers rewriting the online support articles for QuickBooks 2004 – 2006.

·  Sun Power & Geothermal, Inc: (8/05 – 1/06): Installation manuals and marketing collateral for solar power products.

·  Nikota USA (6/04 – 1/05): User and service manuals for power tools, motor vehicles, and other hardware products.

·  DAZ Productions (8/03 – 3/05): User manuals for 3D graphics applications.

·  Automated Power Exchange (7/03 – 2/05): Documented various power scheduling/pollution certificate transfer applications.

·  San Francisco PUC (9/03 – 11/03): Documented the Water Department’s Requisition for Purchase Order process.

·  Numerical Technologies (3/02 – 6/02 and 2/03 – 5/03): Edited documentation for several sub-wavelength microlithography applications.

·  Curious Labs (10/00 – 12/02): Defined documentation requirements and wrote marketing and user documentation for the 3D design/animation applications. Also worked in technical support, QA, customer service, product management, and loss prevention.

·  Andale, Inc. (5/00 – 10/00): Rewrote and restructured the online Help system for Web-based auction-management software.

·  TechPlanet (6/00 – 10/00): Training manuals and procedures for service technicians installing VPN and other Internet/networking solutions at client locations.

·  The Gap, Inc. (8/99 – 1/00): Created detailed descriptions of Gap network topology, system applications, and business applications.

·  Digital Persona (5/99 – 10/99): White papers, data sheets, user guides, and other internal sales, marketing, and engineering documentation for U are U biometric sensors.

·  eGroups.com (11/99 – 5/00): Defined and implemented documentation processes with full responsibility for all documentation and management of junior staff. I also helped define methods and best practices for creating and managing groups.

·  Paraform (2/99 – 9/99): Draft documentation for 3D rapid-prototyping tools.

·  Vadem (6/98 – 6/99): Managed writers, translators, and other personnel, built a highly efficient pubs team, and defined the documentation processes and requirements. Wrote numerous specifications, test plans and results, end-user documentation, etc.

·  Charles Schwab & Co. (8/97 – 3/98): Authored an original training and orientation guide and many other documents, procedures, spreadsheets, and reports.

·  Phoenix Technology (04/96 – 09/96): Developer and user documentation for the OAK line of BIOS extension products.

·  Trimble Navigation (09/94 – 03/95): Updated a user manual for a marine GPS unit.

·  Aviation Pioneer Flight Services (7/89 – 7/92): Designed implemented a FAR 141-compliant private pilot training program including content, implementation, and delivery.

·  US Coast Guard Reserve (7/86 – 7/00): Certified marine engineer with a rescue/fire-fighting/law-enforcement boat crew.

Education

·  Western Institute for Social Research: Bachelor of Arts, Psychology

·  United States Coast Guard Reserve: Machinery Technician ‘A’ School

·  California Department of Forestry: Volunteer Firefighter Academy

résumé of Anthony Hernandez page 2 of 2