William James Rissel Jr.
6707 Tim Tam Trail
Tallahassee, FL 32309
Phone: (850) 402-9059
Objective: To become a member of the management team and make a meaningful contribution toward the goals of the credit union, for the benefit of its members.
EMPLOYMENT
2006-PresentFinancial Services Officer II, Florida Commerce Credit Union
Sales-Sell and cross sell credit union products and services to members as well as non-members. Act as New Accounts Representative by creating a positive and lasting first impression with perspective members. Practice exceptional member retention by building value in each member’s current products and services. Further the Florida Commerce brand by building rapport with members toward further products and services.
Lending- Process a wide variety of loans for members, and non-
members using an open and closed end credit plan. Approve loans within my authority and disperse funds whenever necessary. Licensed Florida Notary Public for the proper execution of automobile power of attorney and other documentation.
Member Experience-Promote the Florida Commerce brand by creating a memorable experience for each member. Maintain positive and mutually beneficial relationships built on trust and member respect; both in branch and out.
2005-2006 Assistant Branch Manager, Envision Credit Union
Management- Managing a staff of four to six employees.
Implement new policies and procedures. Ensure credit union
standards of member service, security, control, and cleanliness are
met. Coach employees toward improved performance. Audit
teller transactions and teller drawers monthly and on a continuous
basis. Audit and balance ATM and cash vault daily. Assist in
regular cash dispense machine audits.
Ensure the smooth daily operations of the branch. Attend coaching
seminars, training on Data Safe Navigator, credit union and branch
security, Branch Capture training, and nearly ten courses on CUES
ON LINE University.
Sales-Sell and cross sell credit union products and services to
members as well as non-members. Act as New Accounts
Representative by creating a positive and lasting first impression
with perspective members. Practice exceptional member retention
by building value in each member’s current products and services.
Further the Envision brand by building a rapport with members
toward further products and services. Sell and process
applications for new and replacement debit cards, ATM cards, and
credit cards. Actively create marketing strategies for an in-store
financial environment.
Lending- Process a wide variety of loans for members, and non
members using an open and closed end credit plan. Approve loans
within my authority and disperse funds whenever necessary.
Licensed Florida Notary Public for the proper execution of
automobile power of attorney and other documentation.
2000-2005 Operations Manager, Tweeter Home Entertainment Group
Sound Advice Inc.-Tallahassee Mall.
Management-Actively manage a staff of up to twenty people. Act
as general showroom manager in his absence. Implement and ensure compliance with personnel policies and procedures, and ensure O.S.H.A. compliance. Act as Human Resources liaison providing assistance to employees in areas such as payroll and benefits. Assist general showroom manager in employee recruitment, hiring, performance improvement counseling, and when necessary, the termination of employment.
Personal sales-Ranked sixth out of thirty Operations Managers in the Sound Advice chain, and exceeded corporate goals by 150% eight of twelve months
Inventory Control-Oversee shipping and receiving of over two million dollars in inventory. Singularly execute the inventory process quarterly. Audit to ensure consistent and accurate pricing of all merchandise. Received Silver award for low inventory shrink.
Monetary Control-Responsible for the monetary transactions store wide of over two million dollars. This includes cash, credit, and “In House Financing”. Process credit requests and advise the lending institutions on decisions and credit line increases. Control applications and ensure adherence to privacy and company policies.
In Home Installation-Responsible for installation of all major electronic purchases for the Tallahassee market. Assist in the design of dedicated theaters, and entire home automation and audio. Coordinate installation with other stores, set and monitor installation schedules, assign teams, and resolve installation issues with the customer. Our team has consistently been recognized for exceeding installation quotas.
1998-2000In Home Installation Manager, Sound Advice
Management-Supervise all aspects pertaining to home theater and electronic installation, employee teams, scheduling, customer service, and troubleshooting.
1995-1998Warehouse Manager, Sound Advice
Management-Actively control all operations for this facility, execution of all weekly and quarterly inventory procedures, and responsible for all shipping and receiving. Received Silver Award for low inventory shrink.
EDUCATION
2004-Present Bachelor of Science, Business Administration The University of Florida (pursuing). Major coursework includes accounting, Statistical analysis for business decisions, economics, and marketing.
1992-1995Associate of Arts, Florida Community College at Jacksonville