Ghazir
BassilBldg, Second Floor
Ghazir, Lebanon / D.O.B: 11/10/1984
Marital Status: Married
Phone 961-3-256247
E-mail

Sabine Hanna

Profile / Expert IT with over 9 years of experience in integrating and maintaining information systems. Hard worker, team player, skilled in problem solving and capable to focus on priorities, organize and follow up work to deliver on time.
Education / June 2007 Bachelor of Engineering degree
(major in computer communication engineering) from
Notre Dame University
  • Have financed 50% of all college expenses through work
  • Dean’s list
June 2002 Lebanese Baccalaureate II General Science
Notre Dame de Louaize, Zouk-Mosbeh, Lebanon
  • Microsoft Certificate of Achievement: Exchange server 2010- White Belt
  • Certificate of Attendance: Citrix XenApp Administration

Work experience / Sep.2015- Present TIME LTD, MAK Holdings, Qatar Coral Beirut, Lebanon
  • Worked as an IT Supervisor.
  • Handle any IT request.
  • Manage LAN/WAN.
  • Maintaining the network: Active Directory and Domain Controller, DHCP, Microsoft Exchange 2007/ 2010/2013, windows server 2003/2008/2012, firewalls.
  • Prepare IT Budget and plan.
  • Design PLC system to automatically turn generator ON/OFF on a schedule and control generators based on UPS’ batteries level while there is no electricity.
  • Created VLANs and bandwidth management on firewalls.
  • Migrated old PBX to new model, installed IP phones in Qatar Coral and SIP Extensions in MAK Holdings.
  • Migrated old servers to new servers in a virtual environment.
  • Migrating from old accounting software (Orange) to Wizard Accounting
  • Supervise IT Technician in TIME LTD and Qatar Coral.
Aug.2010- Aug.2015 TIME LTD, MAK Holdings, Qatar Coral Beirut, Lebanon
  • Worked as an IT Technician.
  • Handle any IT request.
  • Manage LAN/WAN.
  • Maintaining the network: Active Directory and Domain Controller, DHCP, Microsoft Exchange 2007/ 2010, windows server 2003/2008, firewalls.
  • Installed and administered Trend Micro and Kaspersky Client/Server.
  • Prepared and monitored all backups.
  • Manage user’s workstations and peripherals.
Aug.2008- June 2010 Capital Outsourcing,Ashrafieh Lebanon
  • Worked as Customer Support Engineer
  • Support for Citrix environment, Active Directory and Domain Controller, DHCP, Microsoft Exchange 2007
  • ISA 2004-2006
  • Installation and administration of Citrix Presentation Server and Secure Gateway for customers
  • Installation and administration of Trend Micro Office Scan Client/Server for customers
Dec.2007- Aug.2008Cyberia, Hamra Lebanon
  • Worked as Corporate Support Engineer
  • Troubleshooting for internet, email, domain names and hosting problems for corporate customers.
  • Configuration for routers and mail servers
July 2006-Sept.2006 Training at Clinique du Levant, Sin El Fil Lebanon
  • Worked in the IT department on the PBX system or the AVAYA communication system.
Sept.2003- Dec.2007
  • My work in different offices at NDU and as an assistant at the Dean’s and other instructors offices have helped develop practical and human-relations
  • Gave private lessons to high school students in Mathematics, Physic, Chemistry, French and English languages.

Project / Frog robot controlled wirelessly from PC
Skills /
  • Microsoft Windows Server 2003/2008/2012
  • Microsoft Exchange 2007/2010/2013
  • Active Directory/Domain Controller/DHCP/WSUS
  • Veeam/VMware
  • Fortigate Firewall 80C/110C/60C
  • Aruba
  • Symantec Backup exec 12.5/2010
  • Blackberry Enterprise server 5.0
  • Citrix Presentation Server
  • Trend Micro/ Kaspersky
  • Good troubleshooting skills
  • Microsoft Windows 95/98/XP/7/8/10
  • Microsoft Office (Word, Excel, Outlook) 2007/2010/2013/2016

Languages /
  • Fluent in: English, French, Arabic

Interests and activities /
  • Internet Browsing
  • Reading
  • Computer games

References / Available upon request