Assignment # 3

ENG301-2015

NAME: SHAN YOUSAF

VU ID: mc150401542

Q1: Identify the types of given content sample letters and write down the definitions of each of the following:

1): First letter is “Credit Letter”

Credit Letter means a letter from a bank guaranteeing that a buyer

payment to seller will be receive on the time and for the correct

time. This letter issued by a bank to another bank to serve as a

guarantee for payments made for specific person under special

condition.

2): Second Letter is “Claim Letter”

A claim letter is correspondence sent by a customer to a business

to identify problem in good or service.

Claim letters can request full or partial reimbursement depending

On the severity of situation and wishes of claimant, This letter

write for the claim by of the product or service by the customer

to an organization.

3): Third Letter is Request for Adjustment or Repairing”

In this letter , a customer have request to organization which

works on maintenance and repairing of product. Now here the

means of request letter is:

A written response to a claim letter sent by a customer by a business representative or manager. An adjustment letter is generally written after a client of the business makes a material claim.

Q2: Being a student of Business Communication at Virtual University of Pakistan, you are demanded by your instructor to write the content of a short report on the recent visit to the Kashmir Valley. Following points should be focused while composing the report:

Ø  Details of staying at all the major stations:

Districts of AK:

·  Muzaffarabad:

The capital of the Azad and Jammu Kashmir. And close to the epicenter of the 2005

In earthquake. Many of the peoples effect by it.

·  Chak Haryam:

hills on both sides of the river, lush green forests, enchanting streams, high

attitudes lakes and surrounding environment is attractive.

·  Mir Pur:

The second largest city of Azad Kashmir and popular for its nearby Mangla view

resort. The city itself has gone through a process of modernization, while most of

the surrounding area remain Agricultural.

·  Rawala kot:

a place of great natural beauty.

HOTEL Where I am stay:

Ø  Pearl Continental:

PC hotel in Muzaffarabad have very good environment with fully educated

Staff. I stay there approximately 4 to 5 days in weekly tour. Taste full and

Delicious food provided by it.

Ø  Other Hotels in AK

• Sangam hotel,

• Nafees Hotel

• Tayba Hotel,

Ø  Public places where I visit:

• AJK Assembly, AJK Supreme Court, Mosque Assembly Secretariat, Kh.

·  Subri (Langarpura) Lake

·  KundleShahi.

·  Chikkar

·  Panaromic Valleys

Ø  Behavior of the peers, instructors and the local staff of that place:

Behavior of the peers, instructors and the local staff of that place

The people of Azad Kashmir are very loyal, humble and energetic.

They are strong enough to climb up the hills. A huge bulk of Kashmiri

is settled in United Kingdom. They are sending a huge investment to

our economy. As Kashmir almost located on hilly terrains so less

industries or cultivation areas is held there. They get mostly things

from Rawalpindi, Murree and Gujrat city. Mostly people work in various

Punjab districts. So their love with Pakistan is natural. They became very

happy when other from all Pakistan to go there for tourisms’. They are

affectionate as per their culture.

Ø  Quality of food and shelter :

The Kashmiri people have good foods dishes like

• Dum Olav

• Rajma Gogji Recipe

• Gusht taba

• Lyodurt schaman

• Matschgand, lamb meatballs in a gravy tempered with red chillies

• ModurPulaav

People all generally rich over here and they have managed to get wealth. Kashmiri people living standard is not less than Pakistanis. Mirpur city is developed similar to Islamabad. There is a verity of things, brands in Muzaffarabad and Mirpur. The houses in these cities are very good and on modern specifications.