General Questions:

  1. What type of grades are your locks? Grade 2
  1. Do all the locks fit 2 1/8” hole? Yes, our locks come with trim plates to cover the standard 2 1/8” hole.
  2. Do all the locks fit 1 3/8 – 2” thick? Yes, and if your application requires a thicker door, we have extension kits that will fit up to 5”.
  3. Do your packages come with adjustable latches or non-adjustable latches or by our preference? Our deadbolt door locks come with an adjustable deadbolt; however, our latch applications are not adjustable and 2 3/8” or 2 ¾” need to be specified.
  4. Do your locks have key override option? The 2000 series of the Lockey® Digital Door Locks have a key override option. These locks include the 2200, 2210, 2230, 2435, 2500, 2210 DC and 2230 DC. On the double sided locks, the key override option is only available on one side, which is the outside.
  5. Do your locks have oversize knob option? Yes, again, it is the 2000 series locks. These locks include the 2200, 2210, 2230, 2435, 2500, 2210 DC and 2230 DC. For the double sided locks, you will need 2 over sized knobs.
  6. 2835 Lever still available? No, we never actually started selling this and will not be selling it in the future.

L2000:

  1. Lifetime warranty? Yes, on the mechanics of the door lock. Our warranties do not cover the finishes of the locks.
  2. What is the difference between L2000 and M210? Same product, different packaging.
  3. What is the difference between L2000 and 2210? Both models of this lock are deadbolts, and the actual deadbolt piece can be interchanged; however, the L2000 is a little smaller in size; has a couple less digits on the combination, and actually has a nicer thumb turn button on the outside for unlocking and locking the door. The thumb turn throw replaces the round knob which is on the outside of the 2210.

2500:

  1. Changeable direction? Yes, all of our locks are field changeable with the exception of the 1150 series.
  2. Key-Override Available? Yes, in most finishes. Current available finishes in the key override option are AB, BB, SC, JB
  3. Easy Grip Over Size Knob Available? Yes

2200:

  1. Changeable direction? Yes, all of our locks are field changeable with the exception of the 1150 series.
  2. Warranty? 5 year on the mechanics of the lock
  1. Key-Override Available? Yes, in most finishes. Current available finishes in the key override option are AB, BB, SC, JB
  1. Easy Grip Over Size Knob Available? Yes
  1. What is the difference between M220? Both models of this lock are surface mounted locks. The actual slide bar piece can be interchanged between right and left hand and short and long bar; however, the M220 is a little smaller in size; has a couple less digits on the combination, and actually has a nicer thumb turn button on the outside for unlocking and locking the door. The thumb turn throw replaces the round knob which is on the outside of the 2200.

3210 & 3230:

  1. Key-Override Available? No

1150:

  1. Warranty? Lifetime on the mechanics of the lock
  2. What kind of finishes available? Your website says 4 kinds & brochure says 3 kinds Antique Brass, Bright Brass and Satin Chrome finishes are available.
  3. This lock is not field changeable and we need to know handing. How this is determined is by asking the customer this question: From the outside of the door, what side are the hinges on? If the answer is the hinges are on the right hand side from the outside facing the door, then you will need a right handed lock and vice versa for the left hand.

7055:

  1. Changeable direction? Yes, these locks are for right or left handed doors.

2435:

  1. Changeable direction? Yes, these locks are for right or left handed doors.

Accessory:

  1. Does extension kit apply to every model?
  2. Key Override: Is your key compatible with Schlage, Wieser, Baldwin, Quickset or others? No, our key overrides are unique only to our locks. They cannot replace any other key and no other key can replace ours. The cylinders cannot be taken out; therefore cannot be replaced.
  3. How many pins are on your key? On the key? I guess I am unsure what you are asking?
  4. What is the dimension of a push-pull guard? 10 – ½” high x 3- ½” high x 1/8” thick.

Misc Questions:

1.  How do I measure the backset? The backset is measured from the edge of the door to the center of the hole. To measure the backset, you only need to make 1 simple measurement. See the diagram below.

How do I know if I have a right or left handed door? From the outside of the door, whichever side the hinges are on, that is what handed lock you have. It does not matter whether your door swings in or out, etc. only what side the hinges are on from the outside of the door.

The instructions call for a 22mm hole, but I can't find a 22mm drill bit! The solution is as simple as this: 22mm is equivalent to 1" bore.

Can these deadbolt locks be locked as well as unlocked from the outside? Yes, our keyless combination deadbolts can be locked and unlocked from the inside or the outside. To lock the deadbolt from the outside, simply turn the knob and the door is locked. To unlock from the outside, enter the combination, turn the knob and enter!

How many combinations can your locks use at a time? Only one combination per lock can be used at a time.

Are any of your locks ADA (American Disability Act) compliant? Yes, the 1150 series