POSITION: Senior Business Analyst
COMPANY: Tanner Companies LLC
LOCATION: This position will be located at the company’s Rutherfordton, North Carolina headquarters (commuting distance from Asheville NC, Charlotte NC, Spartanburg SC, Greenville SC)
POSITION TYPE: Full Time Employee
EXPERIENCE: 3 to 5 years as BA (or related experience) with MBA preferred
DATE: January 5, 2011
COMPANY BACKGROUND:
Established in 1931, Tanner Companies pioneered the concept of selling high-end women's fashions directly to the consumer through a carefully selected and trained network of private wardrobe consultants. Today, the company's signature Doncaster brand has become the industry standard for elegance, style and quality. Tanner Companies offers its customers a premium product and superior customer service experience through several market channels including its highly personalized direct marketing channel; through several retail storefronts; a call center that supports its direct marketing network as well as end-customer and catalogue ordering; an e-commerce offering to augment ordering; and through its wholesale division which features the Helios and Luna brand.
Operationally, Tanner Companies utilizes its New York-based design team to develop distinctive collections each season using the very finest fabrics from around the world; drawing inspiration from contemporary trends and timeless classics. Tanner buys yarns and fabrics and converts to finished products utilizing its own manufacturing facility in China and a small group of independent contractors. The company’s primary distribution center is located in Rutherfordton, NC. Additional information can be found in the company's web site at www.doncaster.com.
REPORTING RELATIONSHIP:
The Senior Business Analyst reports directly to Director of Information Technologies of Tanner Companies.
KEY RESPONSIBILITIES:
The Senior Business Analyst will bring strong analysis and facilitation skills in order to build business and communication systems for the organization; evaluation of existing business processes for optimization and redesign where applicable throughout the organization; application of continuous process improvement practices; development and application of organization-wide information models for use in designing and building collaborative processes.
PROJECT RELATED COMPETENCIES:
· Elicits user requirements, edits and reviews business process recommendations, develops functional specifications and system designs related to proposed business solutions.
· Communicates proposed business solutions effectively to business process owners and development team.
· Takes input from executive and user review boards and appropriately and accurately applies comments/feedback to collateral project materials.
· Understands the components of running a successful project, being on-time, on-budget, meeting deadlines and communicating up, down and laterally through the organization.
· Identifies opportunities for continuous improvement in business processes at large.
· Assists in the specification of protocol, reports, and communication for the dashboard measurement report system for the organization.
· Understands Internet, Intranet, Extranet and client/server architectures.
· Solid knowledge and use of Microsoft Office (Word, PowerPoint, Outlook, & Excel).
· Skilled at creating flowcharts with Microsoft Visio to effectively communicate business processes and scenarios.
· Business process modeling skills (will use Microsoft Dynamics AX 2010 work flow modeling tool or equivalent).
· Familiarity with Microsoft Sharepoint is desired.
· Familiarity with Microsoft Project is a plus.
· Quality process statistical tools training/exposure.
CAREER PATH CORE COMPETENCIES:
· Strong outreach skills to engage users.
· Effective verbal communication.
· Excellent writing skills.
· Strong positive interpersonal skills.
· Highly developed facilitation and presentation skills.
· Understands how to communicate difficult/sensitive information tactfully.
· Possesses understanding in the areas of application programming, database and system design.
· Skilled at detail oriented work.
· Organized, able to assist with planning projects and create planning documentation.
· Pushes creative thinking beyond the boundaries of existing industry practices and mindsets.
· Understands and subscribes to systems thinking approach.
EDUCATION AND EXPERIENCE:
· MBA preferred.
· Minimum of 3 to 5 years of experience as BA or in a related field preferred.
OTHER:
· International experience/exposure a plus.
· Travel Requirements: Minimal.