POSITION / To assist in the establishment of Onemda’s Support Coordination service delivery arm. To provide Support Coordination to people with a disability, their families and communities to pursue their goals and engage in NDIS by coordinating, monitoring and reviewing their NDIA plans.
DEPARTMENT / Support Coordination
AWARD AND CLASSIFICATION / SCHADS, SACS
REPORTS TO / General Services Manager
SUPPORTS / Support Coordination Team, Services
INTERNAL LIASONS / Clients with disability, their families, management, support staff, administrative teams and general staff
EXTERNAL LIASONS / Families and carers, people with a disability, Local Area Coordinators (NDIS), Local government, allied partners, schools, work-related bodies and community groups, providers of services.
MISSION / Onemda strives to enhance the quality of life of people with an intellectual disability by providing support, experiences and interactions to develop skills and enrich lives.
VALUES AND CULTURE / To ensure Onemda’s service provision is in accordance with the principals of social justice and with respect for the dignity and human rights of all persons
To safeguard the positive culture of Onemda and identify and address any risks to the good reputation, caring culture and ethical standing of the organisation
To advocate on behalf of Onemda’s service users, adults with intellectual disabilities and promote their right to access services and supports which meet their individual needs
To adhere to the principles of The Victorian Charter of Human Rights 2006
POSITION OBJECTIVE / The service is committed to excellence in the provision of coordination supports for people with a disability and their families in an environment devoted exceptional customer service. The role will contribute to design, implementation and delivery of this new service arm.
EQUAL OPPORTUNITY / Onemda is committed to being an equal opportunity employer. Every employee will have fair access to all workplace opportunities and benefits
DIVERSITY / Onemda welcomes and embraces diversity through providing a safe, positive and nurturing environment which celebrates the rich dimensions and contributions of diversity contained within each individual
DUTIES & RESPONSIBILITIES
Service Design
Service Delivery
Relationships
Occupational Health & Safety and Dud Duty of Care
General Areas of Responsibility / -Assist to create a service which meets the needs of people with a disability, committed to excellent customer service
-Provide practical knowledge to support the design and further growth of the service model
-Assist to broaden the service brand
-Assist design and implement a range of systems and processes to compliment the functionality of the service
-To provide responsive, individualised services and support for each person and family, consistent with the relevant legislation, quality framework and funding guidelines.
-To promote empowerment, choice and control and community inclusion of people with disabilities and their families.
-Provide Complex Support Coordination, and Higher Intensity Complex Support Coordination as defined by NDIA: “assistance to strengthen participants’ abilities to coordinate supports and participate in the community
-Provide person centred and where appropriate family centred support based on developing skills, competencies and resources to enable the participant and their family to promote the participant’s wellbeing and development
-Develop and maintain good relationships with relevant services, groups and sector.
-Continually gather and document relevant information about clients from other services for the development of evidence based reports and updates
-Be proactive in promoting the service throughout the region, including schools, ECI services, local government, families and carers and regional networks.
–To work in a safe manner and adhere to safety instructions as outlined with organisational policies, procedures and Emergency Management Plan
–To participate in regular safety checks, including fire drills and contribute to the evaluation and review of such procedures.
–To remain competent, physically able and informed in safe manual handling procedures
–To use program areas, vehicles, therapy equipment and program materials in a responsible and careful manner. An employee must not intentionally or recklessly interfere with, or abuse anything provided at the workplace
-To represent the organisation at various forums and events and be willing to present on behalf of Onemda if required
-Keep abreast of Sector trends and relevant legislation within the NDIA
-Advocate for the needs of individuals, their families and carers
SELECTION CRITERIA
Specialist Skills and Knowledge
Organisational Skills
Interpersonal Skills
General Requirements /
- Tertiary qualifications in a related discipline
- Demonstrated understanding of the National Disability Insurance Scheme Act, National Disability Service Standards and other relevant legislation
- Developed analytical and problem solving skills
- Ability to respond to demand and excellent organisational and time management skills
- Ability to have strong written skills to prepare and submit funding applications
- Demonstrated ability to communicate effectively with key stakeholders and foster relationships
- High level of interpersonal and communication skills (both written and verbal), including an ability to represent and negotiate on behalf of the organisation
- An ability to work in a team environment
- Have the ability to conceptualise new innovative initiatives aimed at advancing Onemda’s mission and positive outcomes for our customers
- Strong ability to operate various software programs and computer literacy
- Demonstrated ability to work with minimum supervision
- Current Drivers Licence
- The names of two professional referees
- A satisfactory Police and Working With Children’s Check ( for the successful applicant)
SALARY / An appropriate remuneration package will be negotiated for this position
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