Sun / Mon / Tue / Wed / Thu / Fri / Sat
1MPS OFF / 2 MPS OFF / 3
CC In-service
Admin Panel
1:30-3:30pm
Washington Park Senior Center
4420 W. Vliet / 4
CC Leadership Coaching Session
CANCELLED / 5 / 6
7 / 8 / 9
**CC Cerification
Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C / 10
Leadership Summit
YAZI
8:30-12:30
SOJO / 11
**CC Certification
Community Resources
Leanne, Jenny
8:30am-4:30pm
44C / 12 / 13
Crisis Prevention/
Intervention for
Crisis Stabilizers
9am-3pm
St. Charles
151 S. 84th
Register with Leanne Delsart
14 / 15 MPS OFF / 16
**CC Certification
MUTT, Medication Management & Diagnosis
Dr. Dykstra, Maryan
8:30am-12:30pm
44C / 17
Leadership Summit
YAZI
8:30-12:30
SOJO / 18
CARS Training
9am-4pm
Philosophy and Process / 19
**CC Certification
Welcome & Values
Leanne
8:30am-4pm
44C / 20
21 / 22 / 23 / 24
Leadership Summit
YAZI
8:30-12:30
SOJO
______
**CC Certification
Philosophy and Process Day 1
Leanne
8:30am-4pm
44C / 25
**CC Certification
Philosophy and Process Day 2
Leanne
8:30am-4pm
44C / 26
Provider Training
Level 1
9am-3pm
Wraparound
44C / 27
28 / 29 / 30
**CC Certification
Crisis/Safety Planning & Youth Missing From Care
Leanne
8:30am-4:30pm
44C / 31
February 2018
Sun / Mon / Tue / Wed / Thu / Fri / Sat
1
CC Leadership Coaching Session / 2 / 3
4 / 5 / 6
**CC Certification
Strengths Based Documentaiton & Needs and Benchmarks
Leanne
8:30am-4:30pm / 7
CC In-service
Sups/Leads only
10am-12pm
Wraparound 44C / 8 / 9
Provider Training
Level 2
9am-3pm
Wraparound
44C / 10
11 / 12 / 13
**CC Cerification
Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C / 14 / 15
**CC Certification
Running Effective Team Meetings & Conflict Resolution
Leanne, Kurt
8:30am-4pm
44C
**Passport required for completion. / 16 MPS OFF / 17
18 / 19 MPS OFF / 20
**CC Certification
Transition Planning & Youth and Young Adults in Transition
Leanne, Heidi, Rashaan
8:30am-3pm
44C / 21 / 22 / 23
CC Certification
Documentation Policy & Procedure
Pam
8:30am-11:30pm
44C / 24
25 / 26 / 27 / 28
March 2018
Sun / Mon / Tue / Wed / Thu / Fri / Sat
1
CC Leadership Coaching Session
______
**CC Certification
Service Implimentaiton & Finanace
Leanne, Kenyatta
8:30-12pm
44C / 2
St. Charles
Medication
lunch and learn
12-1pm
BHD room 1045 / 3
4 / 5 / 6
**CC Certification
Understanding High Risk Behavior
Steve G.
8:30am-12 pm
44C
The CSEC portion of training has been rescheduled to 3/8. / 7
CC In-service
Medication Management
Dr. Moisio
10am-12pm
Sojourner Family Peace Center
619 W Walnut St / 8
**CC Certification
CSEC
Jenna, Tiffany
8:30am-12pm
44C / 9 / 10
11 / 12 / 13
**CC Cerification
Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C / 14 / 15
CARS Training
9am-4pm
Crisis Planning / 16
CC Certification
Working with Children’s Court
Melanie
8:30am-3:30pm
44C / 17
18 / 19 / 20
**CC Certification
Working with Schools
Chris S.
8:30am-4pm
44C / 21 / 22
Recertification Training
8:30-4:30
TBD / 23
**CC Certification
Evaluation and Outcome Measurement and Assessments
Pam, Pnina
8:30am-3pm
44C
**CORE and OYEAH attend morning only. / 24
25 / 26 MPS OFF / 27 MPS OFF / 28 MPS OFF / 29 MPS OFF / 30 MPS OFF / 31
April 2018
Sun / Mon / Tue / Wed / Thu / Fri / Sat
1 / 2 / 3 / 4
CC In-service
CCS, Adult services, Children’s Services
Brian McBride
Geri Lyday
10am-12pm
SaintA
Franciscan Center / 5
CC Leadership Coaching Session / 6
AJA
Medication
lunch and learn
12-1pm
BHD room 1045 / 7
8 / 9 / 10
**CC Cerification
Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C / 11 / 12 / 13 / 14
15 / 16 / 17
**CC Certification
MUTT, Medication Management & Diagnosis
Dr. Dykstra, Maryan
8:30am-12:30pm
44C / 18 / 19 / 20 / 21
22 / 23 / 24 / 25 / 26 / 27 / 28
29 / 30
May 2018
Sun / Mon / Tue / Wed / Thu / Fri / Sat
1 / 2
CC In-service
Criminogenic risks, needs, and response
Eric Weaver
10am-12pm
Sojourner Family Peace Center
619 W Walnut St / 3
CC Leadership Coaching Session / 4
Willowglen
Medication
lunch and learn
12-1pm
BHD room 1045 / 5
6 / 7 / 8
**CC Cerification
Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C / 9 / 10 / 11 / 12
13 / 14 / 15 / 16 / 17
CARS Training
9am-4pm
Strength Based Documentation / 18 / 19
20 / 21 / 22 / 23 / 24 / 25 MPS OFF / 26
27 / 28 MPS OFF / 29 / 30 / 31
June 2018
Sun / Mon / Tue / Wed / Thu / Fri / Sat
1
SaintA
Medication
lunch and learn
12-1pm
BHD room 1045 / 2
3 / 4 / 5 / 6
CC In-service
Engaging Fathers
Fatherhood Initiative, Parenting Network, My Father’s House
10am-12pm
Sojourner Family Peace Center
619 W Walnut St / 7
CC Leadership Coaching Session / 8 / 9
10 / 11 / 12
**CC Cerification
Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C / 13 / 14 / 15 / 16
17 / 18 / 19 / 20 / 21 / 22
CC Certification
Working with Children’s Court
Melanie
8:30am-3:30pm
44C / 23
24 / 25 / 26 / 27 / 28 / 29 / 30
July 2018
Sun / Mon / Tue / Wed / Thu / Fri / Sat
1 / 2 / 3 / 4
CC In-service
CANCELLED / 5
Leadership Coaching Session
CANCELLED / 6 / 7
8 / 9 / 10
**CC Cerification
Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C / 11 / 12 / 13 / 14
15 / 16 / 17
**CC Certification
MUTT, Medication Management & Diagnosis
Dr. Dykstra, Maryan
8:30am-12:30pm
44C / 18 / 19
CARS Training
9am-4pm
Transition Planning / 20 / 21
22 / 23 / 24 / 25 / 26 / 27 / 28
29 / 30 / 31
August 2018
Sun / Mon / Tue / Wed / Thu / Fri / Sat
1
CC In-service
Special Education laws and advocacy
Chris Shafer
10am-12pm
SaintA
Franciscan Center / 2
CCLeadership Coaching Session / 3
PFP
Medication
lunch and learn
12-1pm
BHD room 1045 / 4
5 / 6 / 7 / 8 / 9 / 10 / 11
12 / 13 / 14
**CC Cerification
Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C / 15 / 16 / 17 / 18
19 / 20 / 21 / 22 / 23 / 24 / 25
26 / 27 / 28 / 29 / 30 / 31
September 2018
Sun / Mon / Tue / Wed / Thu / Fri / Sat
1
2 / 3 / 4 / 5
CC In-service
Restorative Justice
Katryna Rhodes
10am-12pm
SaintA
Franciscan Center / 6
CC Leadership Coaching Session / 7
Alternatives
Medication
lunch and learn
12-1pm
BHD room 1045 / 8
9 / 10 / 11
**CC Cerification
Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C / 12 / 13 / 14
CC Certification
Working with Children’s Court
Melanie
8:30am-3:30pm
44C / 15
16 / 17 / 18 / 19 / 20
CARS Training
9am-4pm
Working with Children’s Court / 21 / 22
23 / 24 / 25 / 26 / 27 / 28 / 29
30
October 2018
Sun / Mon / Tue / Wed / Thu / Fri / Sat
1 / 2 / 3
CC In-service
Suicide Awareness
Dr. Dykstra
10am-12pm
SaintA
Franciscan Center / 4
Leadership Coaching Session / 5
LaCausa
Medication
lunch and learn
12-1pm
BHD room 1045 / 6
7 / 8 / 9
**CC Cerification
Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C / 10 / 11 / 12 / 13
14 / 15 / 16
**CC Certification
MUTT, Medication Management & Diagnosis
Dr. Dykstra, Maryan
8:30am-12:30pm
44C / 17 / 18 / 19 / 20
21 / 22 / 23 / 24 / 25 / 26 / 27
28 / 29 / 30 / 31
November 2018
Sun / Mon / Tue / Wed / Thu / Fri / Sat
1
CC Leadership Coaching Session / 2
LaCausa
Medication
lunch and learn
12-1pm
BHD room 1045 / 3
4 / 5 / 6 / 7
CC In-service
Sups/Leads only
10am-12pm
SaintA
Franciscan Center / 8 / 9 / 10
11 / 12 / 13
**CC Cerification
Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C / 14 / 15 / 16 / 17
18 / 19 / 20 / 21 / 22 / 23 / 24
25 / 26 / 27 / 28 / 29 / 30
December 2018
Sun / Mon / Tue / Wed / Thu / Fri / Sat
1
2 / 3 / 4 / 5
CC In-service
CANCELLED
10am-12pm
SaintA
Franciscan Center / 6
CC Leadership Coaching Session / 7 / 8
9 / 10 / 11
**CC Cerification
Synthesis, CIR/HIPAA
Yangyee, Dana Heidi
8:30am-2pm
44C / 12 / 13 / 14
CC Certification
Working with Children’s Court
Melanie
8:30am-3:30pm
44C / 15
16 / 17 / 18 / 19 / 20 / 21 / 22
23 / 24 / 25 / 26 / 27 / 28 / 29
30 / 31
Welcome and wraparound values
The Welcome and Wraparound Values training is an overview of the Vision and Mission of Wraparound Milwaukee, as well as a historical look at how Wraparound began and has evolved into the vast and comprehensive care management entity we are today. The training offers insight into the demographics of the population we serve across the multiple programs that fall under the Wraparound Milwaukee umbrella, including Families United and the Mobile Urgent Treatment Team.
Learning objectives:
- Understand who and what Wraparound Milwaukee is.
- Understand the core values of Wraparound Milwaukee.
- Be able to explain Wraparound Milwaukee and the values to families and their supports, providers, and system partners.
Wraparound Philosophy & process: hello, help, healing, hope
The Philosophy and Process training is a unique partnership between the trainer, participants, and families who attend in a co-facilitation role. Wraparound is a process of partnering with families as the experts in their own experiences to move through hello, help, healing and hope. This process is explored in detail as Care Coordinators and families walk through Plan of Care development, beginning with hearing a family’s story. The information is then used to work collaboratively with families to identify the family vision, establish needs and benchmarks, create a strengths list, and develop strategies. Families who have been or are currently involved in Wraparound share their personal stories and experiences for others to learn from. This training occurs over the course of 2 consecutive days.
Learning objectives:
- Understand the Wraparound process and be able to explain the process to a family or team member.
- Implement the Wraparound values in practice.
- Develop and utilize engagement skills with families.
- Effectively hear a family’s story and begin to identify the vision, strengths, needs, benchmarks, and strategies.
- Understand the planning process and practice moving through the steps.
- Effectively facilitate an initial child and family POC meeting.
- Understand how to identify and engage child and family team members in the POC process.
Wraparound crisis planning
The Crisis Planning training is a continuation of the partnership with families as Care Coordinators learn to engage with families to understand what crisis is and how to both prevent and respond in a way that is meaningful and effective for the youth and families they serve. The family’s story is again used to develop the definition of crisis, identify triggers, develop prevention strategies, and create intervention strategies. The process of debriefing is explored as a learning tool that informs the proactive plan of care and the reactive crisis plan to help promote stability and healing over time.
Learning objectives:
- In partnership with a family, define crisis and write an effective crisis response plan.
- Understand the nuances of crisis planning for youth who demonstrate high risk behavior.
- Understand the connection between the proactive plan of care and reactive crisis plan to effectively reduce the likelihood of future crisis by meeting underlying safety needs.
- Understand the role of regulation and stress response in crisis planning.
Strength based documentation: needs and benchmarks
The strength based documentation: needs, and benchmarks training offers Care Coordinators an opportunity to develop the language and skills necessary to reframe problems into unmet needs and solution focused planning. This training highlights the value of context as a critical component to writing person-centered, trauma informed, respectful, and accurate plans, progress notes, court reports, and other documents. Care Coordinators will take a deeper dive into the nuances of identifying needs and creating meaningful benchmarks to assess progress toward meeting needs and realizing the family vision. This training includes an opportunity for reflection and assessment through a self-audit activity based on a plan written by the Care Coordinator.
Learning objectives:
- Demonstrate skills to write strength-based plans and progress notes.
- Understand how to use language to enhance strength based documentation.
- Understand what reframing is and how to apply it
- Determine the difference between basic needs and underlying needs.
- Develop skills to differentiate needs vs. services, goals or strategies.
- Develop meaningful and clear benchmarks to measure progress toward meeting the need.
**CC must bring a full POC they authored or for a family they serve.
Running Effective team meetings & conflict resolution
The running effective team meetings and conflict resolution training is an experiential training focused on skill development. This training provides Care Coordinators with information about what effective facilitation entails and offers an opportunity to practice facilitation and receive feedback through role play activities. Conflict is a normal part of the team process and offers a healthy learning and growth opportunity for teams when managed effectively. Care Coordinators have an opportunity to identify their own conflict management style and explore other styles while developing the skills needed to guide teams through conflict to a point of increased understanding and healthy resolution.
Learning objectives:
- Understand the steps of running an effective team meeting.
- Effectively perform the steps of running a child and family team meeting.
- Identify the types and root causes of conflict.
- Understand conflict resolution styles and identify personal styles of conflict management.
- Utilize techniques to manage conflict in a team setting.
Transition planning
Transition planning is critical to ensuring long-term support on the healing journey. This training teaches Care Coordinators about short and long-term planning to support families to meet their needs. Care Coordinators will explore how to strategize in a way that keeps teams moving forward in and beyond Wraparound. Transition to adulthood is a critical time in a person’s life; particular attention is paid to the supports and services available for youth aging out of the youth serving systems.
Learning objectives:
- Understand how to use the Wraparound process to facilitate good transition planning.
- Write effective transition plans and strategies that promote task shifting.
- Effectively prepare for and assist a family through transition out of Wraparound.
- Identify support programs and services available for youth aging out of care or transitioning into adulthood.
**CC must bring a full POC they authored or for a family they serve.
Service implementation: Provider network and finance
The Wraparound Provider network offers an array of therapeutic services that families can select from to best fit their needs and preferences. Formal providers bring a particular skillset, knowledge, or expertise to the team that can be used in a targeted way to help families meet their needs. Task shifting is the process of transferring the skills and knowledge of formal supports to the family and informal supports so that expertise is held within the family and their natural support network, and is not lost when a family transitions out of Wraparound or the provider leaves the team. The value of refinancing is explored in this training as Care Coordinators learn how to strategize in ways that promote a return on the investment in formal service provision through a reinvestment in the natural and informal supports who will be with a family long-term. This training provides a detailed description of how Wraparound is funded as a mental and behavioral health HMO, and an overview of the provider network and resource guide.
Learning objectives:
- Understand the value of having community resources active on teams.
- Identify the qualities of effective team members/providers that make them a best fit for the youth and family.
- Become familiar with the out of home care planning process.
- Develop skills to monitor and hold providers accountable in the context of the plan of care and team meeting process, including task shifting.
- Understand how to use the Resource Guide.
- Understand funding sources, Medicaid eligibility, and Social Security.
**CC must bring a disenrollment POC they authored or for a family they serve.
Working with schools: special education law and advocacy
The working with schools training provides Care Coordinators with an overview of special education, including the FBA, BIP, IEP, and 504 plan. Care Coordinators will learn how to advocate for children in the educational arena in a knowledgeable and effective manner to ensure the family is heard and students receive the support they need to succeed. This training includes an overview of how to support children in schools using the team process, as well as hold schools accountable regarding access to academic instruction and support in the midst of behavioral discipline practices.
Learning objectives:
- Learn to navigate and collaborate with the educational system.
- Become familiar with day treatment options and programs.
- Understand the roles, rights and responsibilities of families and schools in relation to special education, 504 plans, ADA.
- Develop a basic understanding of IEP and 504 plans.
- Understand discipline codes and rules in special education to advocate for youth with behavioral and academic challenges in school.
Understanding sexualized behavior and the commercial sexual exploitation of children (CSEC)
This training teaches Care Coordinators about the etiology of childhood sexual abuse and perpetration of sexual abuse by children. Care Coordinators will learn about risks and warning signs, safety planning, and consultation practices. Milwaukee adolescents served by Wraparound may be considered at a higher risk of becoming victims of human trafficking. This training helps Care Coordinators to understand and identify static and dynamic risk factors for CSEC, warning signs, and potential response strategies.
Learning objectives:
- Understand the prevalence and impact of childhood trauma and its relation to behavioral health.
- Understand the rationale for “high risk” policies and procedures.
- Learn how to collaborate with others to prevent child sexual abuse.
- Identify community resources to address sexual exploitation and offense specific education and treatment.
- Understand the nuances of high risk situations: youth missing from care, sexual exploitation, sexualized behavior, and suicide attempts as it relates to crisis and safety planning.
Evaluation and OUtcome measurement and assessments
This training teaches Care Coordinators about the QA/QI process as it relates to measured outcomes for families, including the agency performance review process. Care Coordinators will learn how the measured standards relate to positive outcomes for families. Care Coordinators will also learn how to read and utilize information gleaned from the assessment tools required by Wraparound, including the Youth Self Report (YSR) and Child Behavior Checklist (CBCL), as well as the YASI, a tool required by our delinquency services system partners.
Learning objectives:
- Understand the concepts of fidelity, quality assurance and evaluation and how they are connected.
- Understand how quality is monitored and its relationship to the Care Coordinator’s role.
- Become familiar with the components and the purpose of the CBCL, YSR, and YASI.
- Understand what the meaning of the T-scores and percentiles are for each individual report.
- Understand how the CBCL, YSR, and YASI are helpful in informing the conversation about the youth in clinical consultation.
Documentation: policy and procedure
This training walks Care Coordinators through the policies and procedures related to documentation of progress notes and POCs, Medicaid requirements and standards, and best practice/quality standards.
Learning objectives:
- Understand the best practice aspects of documentation as outlined in policy and procedure.
- Understand how documentation standards are integrated into the auditing process.
Mobile urgent treatment team (MUTT), medication, and diagnosis
This training provides an overview of the functions of the Wraparound Wellness clinic, including securing appointments, understanding the types of medications that may be prescribed to children, and working with families to ensure they receive consistent psychiatric care. Care Coordinators will also learn about the work that the Wellness Clinic does with youth who are pregnant to ensure the adolescents we serve who are expecting are both physically and mentally healthy. The Mobile Urgent Treatment Team works closely with Wraparound families; Care Coordinators will learn more about the role of the MUTT team and how they can collaborate regarding assessment and intervention, psychoeducation, and crisis intervention and safety planning. Care Coordinators will receive more information about the types of diagnosis, symptomology, and best practices that are frequently identified amongst the youth we serve.
Learning objectives: